If you're looking for your next career move within the business services sector, the BSB40120 - Certificate IV in Business (release 1) is a qualification that can give you the training needed to perform complex administrative and operational duties.
If you already have experience in business administration and looking for a step up, this course can broaden your knowledge and skills to analyse information and to undertake complex problem-solving within an office setting. This course can give you the confidence to hone your leadership skills, allowing you to also provide effective support to your team members.
What you'll learn
This qualification comprises units that can provide you with the training needed in the business services sector. If you successfully complete this course, you may work towards pursuing mid-level roles within an office administration or business support capacity. In this course, you'll learn to:
- Lead and facilitate a team
- Demonstrate leadership in the workplace
- Develop personal work priorities
- Write complex documents
Other personal skills you may learn along the way include:
- Complex problem-solving skills
- Critical thinking skills
- Building rapport with clients and stakeholders
Interested in studying a specialisation? Check out some of our Business courses below:
Work in a simulated workplace
By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.
With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.
A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Specialist trainers
- Online tutorials
Video content access to:
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT.
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.