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BSB40120
Certificate IV in Business

If you're looking for your next career move within the business services sector, the BSB40120 - Certificate IV in Business (release 1) is a qualification that can give you the training needed to perform complex administrative and operational duties.

This qualification comprises units that can provide you with the training needed in the business services sector and gain job critical skills to pursue mid-level office administration or business support roles. 
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Study mode online
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Nationally recognised
Average 12-18 months
12 units of competency
Flexible payments available

Course Summary

Duration
Average 12-18 months
Units
12 units of competency

If you're looking for your next career move within the business services sector, the BSB40120 - Certificate IV in Business (release 1) is a qualification that can give you the training needed to perform complex administrative and operational duties.

If you already have experience in business administration and looking for a step up, this course can broaden your knowledge and skills to analyse information and to undertake complex problem-solving within an office setting. This course can give you the confidence to hone your leadership skills, allowing you to also provide effective support to your team members.


What you'll learn

This qualification comprises units that can provide you with the training needed in the business services sector. If you successfully complete this course, you may work towards pursuing mid-level roles within an office administration or business support capacity. In this course, you'll learn to:

  • Lead and facilitate a team
  • Demonstrate leadership in the workplace
  • Develop personal work priorities
  • Write complex documents

Other personal skills you may learn along the way include:

  • Complex problem-solving skills
  • Leadership
  • Critical thinking skills
  • Building rapport with clients and stakeholders


Interested in studying a specialisation? Check out some of our Business courses below: 

Work in a simulated workplace

By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.

With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.

A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.

Inclusions

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials

Video content access to:

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT.

Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Course Detail

This qualification is ideal if you're looking to pursue mid-level roles in business services where you'll undertake more complex administrative and operational tasks. It may lead to career outcomes where you work in a business administration capacity where you assume additional responsibilities, as well as provide leadership and support to the team.

This course will equip you with the knowledge and skills needed to oversee an office, communicate effectively between stakeholders and efficiently build rapport in client relationships and business networks. It can also help you further develop a broad range of business skills that can lead to a promotion or career change.


About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.


How many hours per week should I dedicate to my course?

We recommend spending at least 12-20 hours per week of study in order to stay on track with your studies. If you wish to complete your course in 12 months it would be approx 18 hours per week, Based on 12 hrs, it may take you up to 18 months to complete a certificate-level qualification.

How quickly you finish a course is also dependent on your existing skills and experience.

This is simply a guide to help you better understand how many hours you ideally need to spend on your studies. We understand that everyone approaches learning differently, but rest assured, you'll still have a great level of control in your learning.

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBCRT411
    Apply critical thinking to work practices

    This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation. The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.

  • BSBTEC404
    Use digital technologies to collaborate in a work environment

    This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively. The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

  • BSBTWK401
    Build and maintain business relationships

    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers. The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.

  • BSBWHS411
    Implement and monitor WHS policies, procedures and programs

    This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

  • BSBWRT411
    Write complex documents

    This unit describes the skills and knowledge required to plan, draft and finalise complex documents. The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

  • BSBXCM401
    Apply communication strategies in the workplace

    This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

  • BSBXCM301
    Engage in workplace communication

    This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

  • BSBCRT311
    Apply critical thinking skills in a team environment

    This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

  • BSBPEF402
    Develop personal work priorities

    This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

  • BSBPEF403
    Lead personal development

    This unit describes the skills and knowledge required to take responsibility for conscious decision -making processes to contribute to own personal development in the workplace. The unit applies to individuals who require enhanced personal and social awareness skills within the workplace and personal situations.

  • BSBXTW401
    Lead and facilitate a team

    This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

  • BSBLDR411
    Demonstrate leadership in the workplace

    This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

Completion Certificate

You will gain individual certificates after completing each course

Entry requirements

Start date

Upskilled always want to ensure that our students are enrolled in the right course for them.

These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.

As a guide, entrants to this program may:

  • completed year 12

OR

  • a qualification at Certificate III level or higher

OR

  • 2 years of relevant industry experience in a role that requires the use of written documentation and communication.

You'll also need to be at least 18 years at the time of admission.

If you're under 18, please speak with our Education Consultants to find out about your eligibility.


*Additional eligibility criteria may be applicable and affected by other factors and personal circumstances. Please speak with our Education Consultants to confirm your eligibility for this course.

 

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Business

Career outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.
Education pathways

If you successfully complete the BSB40120 - Certificate IV in Business, you may be able to pursue the following related qualifications:

Educators

Upskilled has a passionate team of trainers in the business faculty who are highly skilled in the areas of study we offer. Our trainers have qualifications and work experience that allows them to deliver training to help you achieve job-ready skills needed to make your next career move.

The business faculty offers additional support to students undertaking courses, giving you the opportunity to build rapport with your trainers. 

Trainers facilitate 'Ask Me Anything' sessions over Zoom where you can ask them questions about your assessments, offering you more guidance and support. This gives you a chance to virtually collaborate with other students as well. 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the BSB40120 - Certificate IV in Business. Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study BSB40120 - Certificate IV in Business. Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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