This qualification is ideal if you're looking to pursue mid-level roles in business services where you'll undertake more complex administrative and operational tasks. It may lead to career outcomes where you work in a business administration capacity where you assume additional responsibilities, as well as provide leadership and support to the team.
This course will equip you with the knowledge and skills needed to oversee an office, communicate effectively between stakeholders and efficiently build rapport in client relationships and business networks. It can also help you further develop a broad range of business skills that can lead to a promotion or career change.
This qualification comprises units that can provide you with the training needed in the business services sector. If you successfully complete this course, you may work towards pursuing mid-level roles within an office administration or business support capacity. In this course, you'll learn to:
- Lead and facilitate a team
- Demonstrate leadership in the workplace
- Develop personal work priorities
- Write complex documents
Other personal skills you may learn along the way include:
- Complex problem-solving skills
- Critical thinking skills
- Building rapport with clients and stakeholders
Work in a simulated workplace
By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.
With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.
A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Specialist trainers
- Online tutorials
Video content access to:
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT.
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.