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BSB30120
Certificate III in Business (Administration)
Free course guide
Includes full course and payment details
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Study mode online
Enrol anytime
Nationally recognised
Average 12-18 months
13 units of competency
Flexible payments available

Course Summary

Duration
Average 12-18 months
Units
13 units of competency

Do you have an interest in starting a business administration career? Our BSB30120 - Certificate III in Business (Administration) (Release 2) is an ideal course if you're looking to get into careers with job titles like Administrative Assistant or Office Administrator.

You'll be trained across a range of routine, administrative or operational tasks, as well as developing a broad range of business skills that can help you expand your career opportunities. If you're naturally organised and want to work in a role where you support others within an office setting, this qualification can help you build the fundamental skills needed to succeed in business administration.


What you'll learn

This qualification comprises units that will provide you with the training needed to carry out a broad range of administrative and operational tasks within an office setting. You may be able to pursue junior roles in business administration. In this course, you'll learn to:

  • Organise schedules
  • Support personal wellbeing in the workplace
  • Assist with maintaining workplace safety
  • Use digital technologies to communicate in a work environment

Other personal skills you may learn along the way include:

  • Critical thinking skills
  • Team collaboration
  • Communication skills
  • Attention to detail


Interested in the general areas of business? Here is a course you may be interested in:

Work in a simulated workplace

By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.

With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.

A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.
 

Inclusions

By choosing Upskilled, you'll gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials

Video content access to:

Free student membership with AIOP



Upskilled students who enrol in either a certificate or diploma-level qualification in business administration or business operations will receive a 12-month complimentary student membership with the Australian Institute of Office Professionals (AIOP)

The AIOP is a national association exclusive to administrative professionals across Australia. One of the key focuses of AIOP is to accelerate the professional development of those in the business community, ensuring that they have access to opportunities that can help them be active in their learning. Examples of professionals they support include:

  • Executive Assistants
  • Personal Assistants
  • Office Administrators
  • Administrators
  • Virtual Assistants

There are plenty of benefits that come with an AIOP student membership. These include:

  • Networking and professional development events: You'll have the opportunity to access networking events at a discounted rate to help build professional connections in the business industry. For example, registration fees will be discounted for selected conferences and AIOP events.
  • Enhancement of profession: You'll gain access to use post-nominal letters as a way to display your credentials as a business professional.
  • A boost to your resume and career prospects: Displaying your AIOP student membership on your resume can help expand your career opportunities and provide recognition of your professional commitment towards prospective employers.
  • Committee participation: You'll have the chance to participate in selected committees affiliated with AIOP. This can give you the platform to share your ideas and hone your skills in collaboration and leadership with others.
  • Continued learning: Being a student member of AIOP means you'll have opportunities to further your education and continue building your skills through workshops and webinars.
Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
 

Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Course Detail

This qualification is ideal if you want to have the skills and confidence to find work in or improve your knowledge in business administration.

You'll receive training across a number of areas including the use of various business software applications, engaging in workplace communication and organising schedules.

This course can help you kickstart your career, equipping you with the skills and knowledge needed to pursue entry-level roles in business administration.

About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.

How many hours per week should I dedicate to my course?

We recommend spending at least 15-23 hours per week of study in order to stay on track with your studies. If you wish to complete your course in 12 months it would be approx 18 hours per week, Based on 15 hrs, it may take you up to 18 months to complete a certificate-level qualification.

How quickly you finish a course is also dependent on your existing skills and experience.

This is simply a guide to help you better understand how many hours you ideally need to spend on your studies. We understand that everyone approaches learning differently, but rest assured, you'll still have a great level of control in your learning.

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBPEF201
    Support personal wellbeing in the workplace

    This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.

  • BSBSUS211
    Participate in sustainable work practices

    This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.

  • BSBTWK301
    Use inclusive work practices

    This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

  • BSBWHS311
    Assist with maintaining workplace safety

    This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team. The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.

  • BSBXCM301
    Engage in workplace communication

    This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

  • BSBCRT311
    Apply critical thinking skills in a team environment

    This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

  • BSBTEC202
    Use digital technologies to communicate in a work environment

    This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. These methods may include email, instant messaging and other similar platforms. The unit applies to those who use digital technology to communicate with relevant stakeholders. This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.

  • BSBTEC201
    Use business software applications

    This unit describes the skills and knowledge required to select and use software and organise electronic information and data. The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

  • BSBOPS302
    Identify business risk

    This unit describes the skills and knowledge required to contribute to business operations through the identification of business risk. It involves identifying business risks, as well as supporting managers and supervisors in mitigating risk.

  • BSBINS202
    Handle receipt and dispatch of information

    This unit describes the skills and knowledge required to receive and distribute incoming information, and to collect and despatch outgoing information using both digital and non-digital methods. The unit applies to those who perform a range of routine tasks in the workplace, using a limited range of technological and practical skills and knowledge of information handling under direct supervision or with limited individual responsibility.

  • BSBOPS303
    Organise schedules

    This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems. The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.

  • BSBOPS301
    Maintain business resources

    This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks. The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.

  • BSBPUR301
    Purchase goods and services

    This unit describes the skills and knowledge required to determine purchasing requirements and make and receive purchases. It applies to individuals who work under a level of supervision and who conduct low risk, low expenditure purchasing for an organisation using established and documented purchasing strategies. Individuals may be working in a small organisation with general responsibility for conducting purchasing within an organisation, or they may be a purchasing specialist working in a large organisation. Some judgement may be required to make decisions about purchasing strategies.

Completion Certificate

You will gain individual certificates after completing each course

Entry requirements

Start date

Upskilled always want to ensure that our students are enrolled in the right course for them.

These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants if you have questions, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.

As a guide, entrants to this program may:

  • have completed year 10

OR

  • hold a Certificate I in a similar discipline

OR

  • have 2 years of relevant work experience

You'll also need to be at least 18 years at the time of admission.

If you're under 18, please speak with our Education Consultants to find out about your eligibility.


*Additional eligibility criteria may be applicable and affected by other factors and personal circumstances. Please speak with our Education Consultants to confirm your eligibility for this course.

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate III in Business (Administration)

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Educators

Upskilled has a passionate team of trainers in the business faculty who are highly skilled in the areas of study we offer. Our trainers have qualifications and work experience that allows them to deliver training to help you achieve job-ready skills needed to make your next career move.

The business faculty offers additional support to students undertaking courses, giving you the opportunity to build rapport with your trainers. 

Trainers facilitate 'Ask Me Anything' sessions over Zoom where you can ask them questions about your assessments, offering you more guidance and support. This gives you a chance to virtually collaborate with other students as well. 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the BSB30120 - Certificate III in Business (Administration). Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study BSB30120 - Certificate III in Business (Administration). Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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