Upskill for the career you love! Call us on 1300 009 924
BSB30415
Certificate III in

Business Administration

Download cCourse pack Enquire now
Start date
Enrol anytime
Duration
12 months
Mode
100% online
Units
13 units

Summary

In collaboration with
Give yourself the professional edge by gaining an accredited qualification in business administration. This comprehensive course is designed to give you a wide range of specialised skills that will ensure you are an asset to any business team. You could aim to work in a range of support roles, in a variety of office or workplace settings. Enhance your resume with this comprehensive business administration course.
In collaboration with
Nationally recognised
I believe it compliments my current administration experience. I feel I am now of more value to my employer and it has also improved my resume for any future job opportunities that may arise.
Student Q&A: Jayden Tilley
, BSB30415 - Certificate III in Business Administration
Read the full testimonial

Detail

The BSB30415 - Certificate III in Business Administration will teach you to undertake a range of administrative roles across varied work contexts. This course would suit a career changer seeking an office role, a school leaver embarking on their first job, or an office all-rounder who wants to take the next step in their professional career. Gain skills in basic office programs, core workplace skills and additional competencies in time management, communication and planning.
  • Course structure

    The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

    Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

    Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

  • Entry requirements

    There are no entry requirements listed in the training package for this qualification.

    The target participants in the BSB30415 - Certificate III in Business Administration qualification may be working in an entry level position in a Business environment, or previously unqualified.

    As a guide, entrants to this program may:

    • have completed year 11 or 12 in compulsory education
    • hold a certificate I or II in a similar discipline
    • have some work history
    • complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly

    This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.

    To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning / Credit Transfer
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.
 

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
  • BSBITU307
    Develop keyboarding speed and accuracy

    This unit describes the performance outcomes, skills and knowledge required to develop keyboard skills with speed and accuracy using touch typing techniques.

  • BSBWHS201
    Contribute to health and safety of self and others

    This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes. It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.

  • BSBADM307
    Organise schedules

    This unit describes the performance outcomes, skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems.

  • BSBITU302
    Create electronic presentations

    This unit describes the performance outcomes, skills and knowledge required to design and produce electronic presentations for speakers, for self access and for online access.

  • BSBITU303
    Design and produce text documents

    This unit describes the performance outcomes, skills and knowledge required to design and develop predominantly text based documents using advanced features of word processing software.

  • BSBITU304
    Produce spreadsheets

    This unit describes the performance outcomes, skills and knowledge required to develop spreadsheets through the use of spreadsheet software.

  • BSBITU306
    Design and produce business documents

    This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

  • BSBITU309
    Produce desktop published documents

    This unit describes the performance outcomes, skills and knowledge required to design and produce desktop published documents.

  • BSBWRT301
    Write simple documents

    This unit describes the skills and knowledge required to plan, draft and finalise a basic document. It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

  • BSBCUS301
    Deliver and monitor a service to customers

    This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. Operators may exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over either a short or long term interaction.

  • BSBINN301
    Promote innovation in a team environment

    This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or a team leader. Teams may be formal or informal and may comprise a range of personnel. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

  • BSBCMM301
    Process customer complaints

    This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBWOR301
    Organise personal work priorities and development

    This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

Show all subjects

Educators

  • Trainer
    Patrick Mickel
    Patrick Mickel has been training in Asia and Australia for the last 8 years in various roles working as a Corporate Trainer, Course Coordinator and Trainer/Assessor. He has worked on billion-dollar projects in a leadership role, most recently on the 2018 Commonwealth Games on the Gold Coast. 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the BSB30415 - Certificate III in Business Administration . Send us an enquiry and we'll get in touch.

Download course pack

Want to know all about this course? Get our course brochure to discover what it's like to study BSB30415 - Certificate III in Business Administration . Submit your details and simply click 'Download'.

Enquire now

Start your next course with Upskilled. Enter your details in the form below.