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Business

Certificate III in Business Administration

BSB30120
Next Intake
09 Dec 2024
23 Dec 2024
12-18 Months
100% Online, Self Paced
13 units of competency
No Exams Ever
Start Immediately
Starting at $63p/w
Recognition

Course Overview

The BSB30120 - Certificate III in Business (Administration) (Release 2) is perfect for those interested in starting a business administration career, with roles like Administrative Assistant or Office Administrator. This course, with new career-focused units, equips you with the latest skills and knowledge needed for business administration, covering tasks like effective communication and organising business meetings. Enrol today to gain the essential skills required for clerical and administrative work, and take the first step towards a successful career in business administration.

What you'll learn

This qualification teaches you the skills and knowledge needed for administrative and clerical tasks, helping you pursue roles in office administration. It includes training in workplace safety and sustainable work practices.

In this course, you'll learn to:

  • Design and produce professional business documents
  • Process financial transactions accurately
  • Utilise various business software applications
  • Create and manage spreadsheets
  • Proficiently use the Microsoft Office Suite
  • Organise schedules efficiently
  • Develop strong communication skills
  • Deliver outstanding customer service
  • Support personal wellbeing in the workplace
  • Assist with maintaining workplace safety

This course is ideal for those interested in business administration with limited experience, such as Year 10 graduates. Potential job roles include:

  • Administrative Assistant
  • Administration Officer
  • Office Administrator
  • Administrative Coordinator
  • Junior Administrative Assistant
  • Receptionist
  • Customer Service Representative
  • Records Clerk

You'll also explore digital technologies, apply critical thinking skills, and undertake project work relevant to business administration.

Studying with Upskilled

What's Included?

By choosing Upskilled's BSB30120 - Certificate III in Business, you'll gain access to resources that enhance your online learning experience, making it interactive and engaging:

Online Tutorials

Participate in interactive sessions with our trainers to deepen your understanding and enhance your learning experience.

Career Guidance

Benefit from expert career advice provided by our trainers as you study.

LinkedIn Learning

Enjoy access to video tutorials from industry leaders.

MyUpskilled Platform

Access course materials through our customised learning platform.

Student Support

Get help from our dedicated Australian-based support team.

Specialist Trainers

Learn from experts with decades of industry experience.

Modules

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.

This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications. The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.

This unit describes skills and knowledge required to prepare, process and maintain financial transactions and to reconcile outstanding accounts. The unit applies to individuals employed in a range of work environments supporting the accounting functions of an organisation. They may provide administrative support in an organisation or be members of staff, who have been delegated accounting responsibilities.

This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks. The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.

This unit describes the skills and knowledge required to contribute to business operations through the identification of business risk. It involves identifying business risks, as well as supporting managers and supervisors in mitigating risk.

This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems. The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.

This unit describes the skills and knowledge required to determine purchasing requirements and make and receive purchases. It applies to individuals who work under a level of supervision and who conduct low risk, low expenditure purchasing for an organisation using established and documented purchasing strategies. Individuals may be working in a small organisation with general responsibility for conducting purchasing within an organisation, or they may be a purchasing specialist working in a large organisation. Some judgement may be required to make decisions about purchasing strategies.

This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.

This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.

This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team. The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.

Career Outcomes

Possible Careers

Students who successfully complete this qualification may be able to pursue the following career outcomes.

Industry Outlook

Discover why business is one of the most dynamic and rewarding fields to pursue a career in:

Productivity

12% Increase

over the next few years
Career Growth

Long Term

for Individuals
Qualifications

14+

Nationally Recognised

Payment Options

Pay Upfront - Save up to 35%
You pay $2625
RRP $4000
Spread the Cost - No Set-up Fee
You pay $63 per week*
*Paid fortnightly or monthly

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate III in Business Administration

Major schemes include:


An Upskilled education consultant will contact you within 48 hours

Our Trainers

Upskilled's business trainers are experienced industry professionals dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills needed to succeed in the dynamic and competitive business world.

Hear from our past students

Highly Recommend

I have just completed all units of my course and right up until the very end Sarah was also willing to help. She is very responsive and enthusiastic, amazing at explaining everything in detail so that you understand exactly what is expected of you. Would highly recommend using Upskilled.

It is all good in step by step process

Excellent Opportunity to gain Knowledge for Business Administration Certification III

Well organised and great support

I had a great experience with the Upskilled team throughout my time with the course. They make all the course work and support easy to access and help is always available when needed.

I had the pleasure of receiving support throughout my time with the course, from Sarah Marshall, who was always happy to help any time it was required.

How to enrol

Step 1
Fill out the enquiry form or request a callback

A friendly Education Consultant will be in touch to answer all your questions.

Step 2
Complete an enrolment form

Include your details, proof of previous learning, address verification, and preferred payment option to finalise your enrolment.

Step 3
Get started on your new future

We will invite you to an online orientation session and you can get started on your course. 

What you need to know

Entry Requirements

There are no formal entry requirements for the BSB30120 - Certificate III in Business course. To ensure you get the most out of your training, the following process applies:

Recommended Skills and Resources:
  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Self-Paced Learning and Course Duration

Upskilled's flexible, self-paced courses let you balance personal and work schedules. With a training plan to keep you on track, most students complete the course in 12-18 months, but motivated learners can finish faster. Speak with an Education Consultant to discuss your study and completion goals.

Assessment

This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Work in a Simulated Workplace

By studying business with Upskilled, you'll engage in tasks and assessments that simulate a workplace environment. Our online learning platform, MyUpskilled, offers practical experiences to help you develop job-ready skills, complementing the theoretical components of your course.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Dedicated Business Trainers

Our business trainers are dedicated professionals with extensive knowledge and expertise in the field, keeping you updated on the latest industry trends. They offer qualifications in areas such as business administration, management, and finance, providing the guidance you need to excel in the business industry. The business faculty fosters a supportive learning environment with 'Ask Me Anything' Zoom sessions, where you can receive guidance and collaborate with fellow students.

FAQs

If you're looking to gain some basic administration skills, then studying the BSB30120 - Certificate III in Business (Administration) may be the course for you. If you're keen to pursue a business administration career, this qualification can equip you with the skills and knowledge needed to become an office administrator or personal assistant for a business or company.

You'll learn a broad range of business skills, which can help expand your career opportunities so that you're trained in supporting others within an office setting. Some key skills you can develop from this course include organising schedules, maintaining workplace safety, and using digital technologies to communicate in a work environment. 

If you're looking to pursue a course that's flexible and one that you can do in your own time, the delivery mode for the BSB30120 - Certificate III in Business (Administration) is online, so you can tend to your work and personal commitments outside of your studies.

The BSB30120 - Certificate III in Business (Administration) is ideal for those looking to start a career in business administration or those looking to enter the workforce in an office role. This is a career path typically for those that are highly organised with impeccable attention to detail. You'll also need to have excellent customer service skills to build interpersonal relationships with internal and external stakeholders. 

If you enjoy routine administration and operational tasks, then enrolling in this course will be beneficial as not only will you receive training in business administration, but you'll also learn some valuable transferable skills along the way.

To enrol in the BSB30120 - Certificate III in Business (Administration), you'll need to submit an enquiry form via the Upskilled website. To submit a form, you'll need to fill out your details including your name, best contact number and email address.

As part of the enquiry form, you'll need to answer the question, What best describes you?, so our education consultants can help tailor questions according to your situation. You'll need to choose the statement that resonates with you:
 
  • I'm starting my career
  • I'm looking to change careers
  • I'm returning to work
  • I'm looking for a promotion
  • I want to expand my skill set
Once you submit your enquiry form, one of our education consultants will be in touch with you within 48 hours. 

During the consultation, they'll assess your suitability for the course and you'll have the option to ask questions regarding payment options, learning outcomes, and more!

To enrol in the BSB30120 - Certificate III in Business, you must first decide if this is the course for you and if it will help you achieve your desired career outcomes. By doing so, you give yourself the opportunity to reflect on your existing career goals and understand how a nationally-recognised qualification can help improve your work life.

Once you're ready, you'll need to submit an enquiry form via our website. You'll be required to provide information, including your name, best contact number and email address.

You'll also need to answer, What best describes you?, which gives us the opportunity to get an insight on what your intended career goal is. This gives our education consultants an understanding of where you're at in terms of your career, having a more curated consultation to ensure that this qualification is relevant to you.

You may be looking to:

  • Change careers
  • Upgrade your skills
  • Pursue a promotion at work
  • Return to work
  • Start your first career

After you submit your course enquiry, one of our education consultants will be in touch with you within 48 hours. During the consultation, you'll have the opportunity to ask questions regarding payment options, course eligibility and the career outcomes that are possible to achieve if you complete the BSB30120 - Certificate III in Business.

Once you're ready to enrol, your education consultant will then send through an enrolment form via email.