Community services is a great industry to join if you have a passion for helping others. Person-centred support is needed to assist a range of people in day-to-day tasks. This certificate will teach you how to listen to and understand people’s problems, background and circumstances, and to assist them with the areas they need help with. You will also learn to deal with and implement support systems and networks, and develop plans which will address your clients' immediate and long term needs. This course contains a work placement to give you real life skills.
The standard course is conducted over a 12 month period; within a self-paced online learning environment.
Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance.
Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
There are no entry requirements listed in the Training Package for this qualification.
The participants for the CHC32015 - Certificate III in Community Services may be working in community services, or may wish to commence employment in the Community Services industry.
As a guide, entrants to this program may:
- have up to 0-6 months of experience with servicing the community
- hold a certificate II in a similar discipline
- complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly
Participants who enter this course are from diverse backgrounds with a distinct interest and a willingness to support others in achieving positive personal outcomes through fulfilling helping capacity roles.
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.
Upskilled courses include specialised learning materials, and access to:
- Upskilled’s fully customised online learning platform, MyUpskilled
- Student Support services
- your trainer via the trainer/student messaging system
- video content access via:
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL
during the enrolment process.
IMPORTANT NOTICE: Temporary suspension of Upskilled's 60-Day Work Placement Guarantee during COVID-19. For more information, please read our latest update.
The CHC32015 - Certificate III in Community Services requires a minimum of 120 hours to be completed in a suitable Community Services Environment, supervised by qualified staff.
You will be required to complete and pay
an application for a Working with Children Check or Vulnerable People Check
prior to enrolment in this course.
Upskilled will secure your work placement, ensuring we can provide an environment in which you can be successful in the course. During your placement, an Upskilled workplace assessor will visit you to observe you performing some of your assessment tasks.
If a work placement visit cannot be organised
due to the unavailability of some or all parties a professional conversation between Upskilled's Trainer/Assessor, the student and Workplace Supervisor will take place for validation of the student’s practical skill ability. This will be recorded and where possible practical skills will be simulated or assessed by the Trainer/Assessor via video link.
More information can be found here.
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
- Recognition of Prior Learning and/or credit transfer
- summative and formative assignments
- written reports and/or portfolio assessments
- scenarios and/or case studies
- written/oral questions
- regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.