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CHC43315
Certificate IV in

Mental Health

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Summary

Diagnosed mental health issues are on the rise in Australia, so there is a need for more mental health workers in the community services industry. This qualification will allow you to develop the specialist skills to work with clients with a mental health illness. Including a work placement, this comprehensive certificate will give you the job-ready skills you need to find employment in the sector, whether as a stand alone qualification, or as a supplement to a degree.

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Nationally recognised
qualifications
This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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Detail

Duration
12 months
Units
15 units
You will learn how to give self-directed recovery support to people who are affected by mental illness and psychiatric disability. Working in the mental health sector can be a fulfilling and rewarding profession, where no two days are the same. Draw upon your own life experience to holistically help others be the best they can be; and give them the tools they need to make progress in their lives. 
Course structure

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Subjects

This qualification consists of the following units of competency. All units of competency must be successfully completed to attain the qualification. The program is broken down into 5 logical clusters
  • Culture and diversity
  • Health, Safety and Risk Assessment
  • Law and Mental Health Workplaces
  • Mental Health Services and The Recovery Model
  • Mental Health, Illness and Trauma.  
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCMHS008
Promote and facilitate self advocacy

This unit describes the skills and knowledge required to encourage, support and promote self-advocacy. The promotion and facilitation of self-advocacy contributes to a person’s self-determination, empowerment and right to make informed choices in regard to all aspects of their life. This unit applies to work with people living with mental illness in a range of community services work contexts.

CHCMHS004
Work collaboratively with the care network and other services

This unit describes the skills knowledge required to work collaboratively with the care network and other potential services for a person with mental illness. This work provides a recovery oriented practice approach, involving a variety of health and community service professionals working collaboratively with the person and their care network. This unit applies to work with people living with mental illness in a range of community services work contexts.

CHCMHS007
Work effectively in trauma informed care

This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service. This unit applies to individuals working in the community services and health sectors where services are informed by the knowledge and understanding of central trauma, particularly the impact of interpersonal violence.

CHCMHS011
Assess and promote social, emotional and physical wellbeing

This unit describes the skills and knowledge required to work collaboratively with individuals to assess, promote and review all aspects of wellbeing. This unit applies to work with people living with mental illness in a range of community services work contexts.

CHCMHS005
Provide services to people with co-existing mental health and alcohol and other drugs issues

This unit describes the skills and knowledge required to assess capacity to support people with co-existing mental health and alcohol and other drugs issues and to work collaboratively to provide support and facilitate links to other services. This unit applies to work with people with co-existing mental health and alcohol and other drugs (AOD) assessments in a range of community services work contexts.

CHCMHS002
Establish self-directed recovery relationships

This unit describes the skills and knowledge required to promote the principles of recovery oriented practice, and to establish and confirm self-directed recovery relationships with people with mental illness. This unit applies to work with people living with a mental illness in a range of community services work contexts.

CHCDIV001
Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCLEG001
Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

HLTWHS001
Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCMHS003
Provide recovery oriented mental health services

This unit describes the skills and knowledge required to work collaboratively in providing services to implement a range of strategies as part of recovery oriented service provision for people with mental illness. This unit applies to work with people living with mental illness in a range of community services work contexts.

CHCCOM002
Use communication to build relationships

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

CHCPRP003
Reflect on and improve own professional practice

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCCCS003
Increase the safety of individuals at risk of suicide

This unit describes the skills and knowledge to identify and manage immediate suicide risk and work with the individual to achieve safe outcomes. It includes the requirements for developing a clear safety plan for addressing any immediate danger to the person at risk or others, mobilising access to emergency medical help when needed and facilitating links with further support. This unit applies to people in formal helping roles in any community service context. Suicide safety may involve face-to-face, telephone or remote contact with the person involved. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCCCS019
Recognise and respond to crisis situations

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore job roles. 
Career outcomes
University pathways
This course might include a pathway to university. University pathways are current at the time of publishing but are subject to change.

Entry requirements

Start date
Enrol anytime

You will need to have completed year 12, or equivalent:

  • A qualification at Certificate III level or higher, or
  • 3 years of relevant industry experience in a role that requires the use of written documentation and communication.

You will need to be at least 18 years at the time of applying for admission.

Participants who enter this course are from diverse backgrounds with a distinct interest and a willingness to support others in achieving positive personal outcomes through fulfilling helping capacity roles.
This qualification reflects the role of workers who provide self-directed recovery-oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community-based programs and activities focusing on mental health, mental illness and psychiatric disability. 

Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

To achieve this qualification, the candidate must have completed at least 80 hours of work placement as detailed in the Assessment Requirements of units of competency.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Requirements for work placement

Current clear Police Check, Specific Immunisation and WWCC Working With Children Checks in Australia:
aifs.gov.au

National Criminal History Record Check or National Police Certificate Students can apply for the National Police Check through their local police station or via the National Crime Check website:
Police check express
National crime check


IMPORTANT NOTICE: Temporary suspension of Upskilled's 60-Day Work Placement Guarantee during COVID-19. For more information, please read our latest update

This qualification requires a minimum of 80 hours to be completed in a suitable Counselling or Community Services Environment, supervised by qualified staff.

You will be required to complete and pay an application for a Working with Children Check prior to enrolment in this course.

Upskilled will secure your work placement, ensuring we can provide an environment in which you can be successful in the course. During your placement, an Upskilled workplace assessor will visit you to observe you performing some of your assessment tasks.

If a work placement visit cannot be organised due to the unavailability of some or all parties a professional conversation between Upskilled's Trainer/Assessor, the student and Workplace Supervisor will take place for validation of the student’s practical skill ability. This will be recorded and where possible practical skills will be simulated or assessed by the Trainer/Assessor via video link.

More information can be found here.

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:


All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
 
Software required
A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files.
Software to view online videos and images.
​Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

Completed English at Year 12 level, you can demonstrate equivalency through one of the following:

A qualification at Certificate III level or higher;

OR

3 years of industry experience in a role that requires the use of written documentation and communication.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual lifting and other physical activities.

Other requirements

During work placement, you will be responsible for providing support and services to individuals and families experiencing mental health issues. This may include confidential individual, family or group counselling, supporting families dealing with mental health issues, working with clients who have complex needs and working with children and young people experiencing abuse.

It is important that you are able to work cooperatively in a team, act with cultural sensitivity, be accepting of diversity and be non-judgemental. Some of the learning materials are sensitive in nature and warnings are provided along with potential services that can assist with self-care and managing any personal issues that the learning may raise.

The other requirement for this course is - To successfully meet the assessment requirements and demonstrate communication skills, you will need to work with one or two other people to participate in video or audio role-plays. It is your responsibility to find your own suitable role play participants.

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

  • Pay upfront & save

    $4,210

    RRP $4,950

    When you pay upfront,
    you receive a 15% discount
    on your course fees.

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  • Spread the cost

    $48

    Weekly*

    Ask about our flexible 
    24 month interest-free
    payment plan.

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  • Explore subsides

    This course may be eligible for Government funding.

    Complete our online government funding eligibility form to find out if you qualify.

    Check your eligibility

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Mental Health

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

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