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Mental Health Worker

Find out how to become a mental health worker in community services. Get information on job prospects, expected salary, essential skills and qualifications needed.

Similar job roles
The current average salary of an Mental Health Worker is $56,630 - 74,000 annually


What does a mental health worker do?

A mental health worker cares for people with mental health issues, substance abuse, poverty and other social problems. They assist psychiatrists, doctors and nurses by monitoring patients/groups, providing therapeutic assistance and keeping patient records.

Read more about the community services industry.

What skills do you need to be a mental health worker?

Mental health workers help patients resolve psychological issues, provide counselling and refer them to relevant social services programs.

  • A caring personality with a thorough understanding of services offered and systems to follow
  • Ability to make sound decisions under pressure and de-escalate crises
  • Excellent interpersonal and listening skills
  • Empathy, tact and patience
  • Keen social perceptiveness; the ability to understand why people react the way they do
  • Critical thinking and complex problem solving skills

Mental health worker quick facts

Mental health workers provide help to people with mental health problems. 78% of the workers are female. The sector will grow strongly due to a strong demand for social services over the next five years.

  • Average Hours Worked
    33.6 full-time hours per week vs. all jobs average of 40 hours
  • Main Industries
    Healthcare and social assistance; public administration and safety; professional, scientific and technical services
  • Average qualification level
    78.5% Post Graduate/Graduate Diploma or Graduate Certificate

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study pathways

Get the qualifications you need to become a mental health worker by studying these courses below.

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