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Mental Health Worker

Find out how to become a mental health worker in community services. Get information on job prospects, expected salary, essential skills and qualifications needed.

Similar job roles
The current average salary of an Mental Health Worker is $68,600 - 104,500 annually


What does a Mental Health Worker do?

A mental health worker cares for people with mental health issues, substance abuse, poverty and other social problems. They assist psychiatrists, doctors and nurses by monitoring patients/groups, providing therapeutic assistance and keeping patient records.

Read more about the community services industry.

What skills do you need to be a Mental Health Worker?

Mental health workers help patients resolve psychological issues, provide counselling and refer them to relevant social services programs.

  • A caring personality with a thorough understanding of services offered and systems to follow
  • Ability to make sound decisions under pressure and de-escalate crises
  • Excellent interpersonal and listening skills
  • Empathy, tact and patience
  • Keen social perceptiveness; the ability to understand why people react the way they do
  • Critical thinking and complex problem solving skills

How to become a Mental Health Worker 

If you want to become a Mental Health Worker, you'll need to complete a bachelor's degree in either nursing or social work. You'll also need to gain some work experience in the field and pursue additional study in the mental health field.

We recommend studying a CHC43315 - Certificate IV in Mental Health as this will give you the opportunity to explore the fundamentals of the mental health space, and be able to pursue the career path of Mental Health Worker provided that you undertake further study. 

Mental health worker quick facts

Mental health workers provide help to people with mental health problems.

Employment for Mental Health Workers is set to grow strongly over the next five years. From 42,000 in 2021 to 51,200 by 2026. 

  • Average Hours Worked
    41 full-time hours per week vs. all jobs average of 44 hours
  • Main Industries
    Healthcare and social assistance; public administration and safety; professional, scientific and technical services
  • Job Growth
    Expected to grow strongly over the next five years. From 42,000 in 2021 to 51,200 by 2026.

* All information on this page has been complied using figures from and the Australian Government's - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

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