Short Course in Basic Computer and Administration Skills
Nationally Recognised Qualification
Course Overview
Looking to build your confidence using computers in the workplace or gain essential admin skills for an office environment? The Short Course in Basic Computer & Administration Skills is a practical, online training option that helps you get job-ready with nationally recognised digital and business skills.
If you’re exploring career options in administration, customer service, or office support but aren’t ready to commit to a full qualification, this short course is a great place to start. Whether you’re returning to work, switching industries, or just want to boost your digital confidence, this flexible online course offers a practical entry pathway.
You’ll complete four key units from the BSB30120 Certificate III in Business, covering workplace communication, document and spreadsheet creation, and online security awareness. Upon completion, you’ll receive a Statement of Attainment that recognises your new skills and can count toward a full qualification later on.
Whether you're re-entering the workforce or starting from scratch, this course will help you gain the confidence, digital literacy, and admin capabilities needed for today’s business world.
What you will learn
Through this short course, you’ll gain practical digital and administration skills that are essential for modern office and business environments. You’ll learn how to:
Use email, messaging, and other digital tools to communicate professionally in the workplace
Create and format spreadsheets to organise and present data
Design and produce professional business documents using word processing software
Identify and report online security threats to help keep workplace systems and data safe
Build confidence with the software and systems commonly used in admin and office roles
Career Outcomes
Possible Careers
This short course can help you take the first step toward a variety of entry-level roles across business, health, and customer service sectors. With practical computer and admin skills, you’ll be better prepared for roles such as:
Administrative Assistant
Customer Service Representative
Medical Receptionist
Medical Secretary
Records Clerk
Completing this course may also support your progression into further study, such as the full BSB30120 Certificate III in Business or a related qualification, giving you more options as your career develops.
Frequently Asked Questions
Upskilled’s Short Course in Basic Computer & Administration Skills is a flexible, online learning option designed to help you build essential digital and admin skills for the modern workplace. This short course includes key business units from the BSB30120 Certificate III in Business and leads to a Statement of Attainment. If you're looking for an admin short course, want to build basic computer skills, or need nationally recognised training to help you re-enter the workforce, this course offers a practical starting point. Below are some FAQs to help you learn more about Upskilled’s Short Course in Basic Computer & Administration Skills.
This is an online short course offered by Upskilled, designed to help you build digital confidence and essential admin skills for the modern workplace. You'll complete four nationally recognised units from the BSB30120 Certificate III in Business and receive a Statement of Attainment upon successful completion.
This course is ideal for beginners, return-to-work individuals, school leavers, or anyone looking to gain practical office and digital skills. If you want to explore admin or customer service roles without committing to a full qualification, this is a great place to start.
Yes. You'll receive a Statement of Attainment for four units of competency from the BSB30120 Certificate III in Business. These can be credited toward the full qualification if you choose to continue your studies later.
The course is delivered 100% online through Upskilled’s learning platform. You can study at your own pace, with access to trainer support and learning resources to help you succeed.
Yes. This short course equips you with practical, job-ready skills commonly used in office, customer service, and admin roles. It’s a valuable stepping stone if you're entering the workforce or changing careers.
Absolutely. The four units in this course are part of the BSB30120 Certificate III in Business. If you decide to continue studying, these can be credited toward the full qualification, saving you time and effort.
Course Modules
To satisfy the requirements of this course, you'll need to complete the following units of competency.
This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. These methods may include email, instant messaging and other similar platforms. The unit applies to those who use digital technology to communicate with relevant stakeholders. This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications. The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.
This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.
This unit describes the skills and knowledge required to identify and report online security threats to limit potential impact of cyber security breaches. It applies to those working in a broad range of industries and job roles under some supervision and guidance who encounter and report online threats during the course of their work.
Payment Options
Industry Outlook
Discover why business is one of the most dynamic and rewarding fields to pursue a career in:
Productivity
12% Increase
Career Growth
Long Term
Qualifications
14+
Studying with Upskilled
What's Included?
By choosing the Short Course in Basic Computer and Administration Skills, you'll gain access to resources that enhance your online learning experience, making it interactive and engaging:
What you need to know
Entry Requirements
Upskilled always want to ensure that our students are enrolled in the right course for them.
These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants if you have any questions, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.
To successfully complete this course, we recommend the following:
- Have completed Year 10, or equivalent
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.
Dedicated Business Trainers
Our business trainers are dedicated professionals with extensive knowledge and expertise in the field, keeping you updated on the latest industry trends. They offer qualifications in areas such as business administration, management, and finance, providing the guidance you need to excel in the business industry. The business faculty fosters a supportive learning environment with 'Ask Me Anything' Zoom sessions, where you can receive guidance and collaborate with fellow students.
Hear from our past students
I have just completed all units of my course and right up until the very end Sarah was also willing to help. She is very responsive and enthusiastic, amazing at explaining everything in detail so that you understand exactly what is expected of you. Would highly recommend using Upskilled.
My CP has taught me how to use different applications eg; Excel, Word, and how to upload assessment in the LMS. She has shown me how to use zoom and record and fix video role plays. Trainer Zaiba is very active to help me and spend her private days to assist and train me to study and instruct me to complete my assessments. I appreciate very much Zaiba 's training to me. I look forward to learning more.
I started an online business admin course through Upskilled, when I first start I got really overwhelmed with the units I didn't know anything going into this course as a mother with a little boy everything just got so overwhelming and I was struggling with completing the course. I wanted to quit and cancel the course but my teacher Zaiba Khan called me and went through everything with me and set up a weekly meeting with her. She reassured me and put my mind at ease and made this experience less daunting and overwhelming. She still constantly checks in and makes sure I’m not getting overwhelmed and walks through everything with me. My laptop is outdated so I couldn’t do the excel unit so Zaiba moved them to the end of the course so I didn’t have to worry about them until I got a better computer. Zaiba has been amazing through this course she has helped me so much especially when doing the video assessment and I had no one to do it with me, Zaiba offered to step in and do it with me, because of her I passed that unit. She is amazing to talk to, she is very understanding and helps you every step of the way. I highly recommend Zaiba Khan she is an amazing teacher and human being and Upskill. I have had an amazing experience with Upskill and Zaiba Khan.
I am currently taking a course Cert 3 and Zaiba my program coordinator, has been supporting me with extended training sessions. Her expertise and experience helped me navigate the assessments, breaking down complex instructions into simpler, more manageable steps, which clarified the requirements and expectations. She is very responsive and enthusiastic, amazing at explaining everything in detail so that you understand exactly what is expected of you.
Our Trainers
Upskilled's business trainers are experienced industry professionals dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills needed to succeed in the dynamic and competitive business world.
