Communication Foundations

Enhance your workplace communication skills with our one-day virtual instructor-led Communication Foundations course. This comprehensive workshop covers essential communication concepts, styles, and techniques to improve your interactions with colleagues, clients, and stakeholders. Learn to listen actively, give and receive feedback, and communicate effectively across different cultures.

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Virtual Instructor-Led Classroom

Dedicated Training Available

1-Day Course

8 Modules

$610.00

ONE EASY PAYMENT
INSTRUCTOR-LED VIRTUAL CLASSROOM

Take the first step towards mastering workplace communication. Enrol in our Communication Foundations course to gain the skills and strategies needed to communicate effectively and build strong professional relationships.

Enrol now and enhance your communication skills

Enrol now

Enrol in our Communication Foundations course to develop essential communication skills crucial for success in the workplace. This one-day virtual workshop is ideal for professionals at all levels looking to enhance their ability to communicate clearly and effectively. Gain practical insights into the communication process, active listening, and handling difficult conversations.

Who is this course for?

Professionals at all levels seeking to improve their communication skills
Team leaders and managers
Customer service representatives
Individuals working in multicultural environments
Anyone looking to enhance their interpersonal communication abilities

What You'll Learn and Course Outcomes:

By the end of the Communication Foundations course, participants will be equipped to:

Understand the importance of communication in the workplace
Comprehend the communication process and its components
Identify and adapt to different communication styles
Practice active listening and its benefits
Give and receive feedback effectively
Communicate with difficult people and handle challenging conversations
Improve cultural awareness in communication
Build and maintain rapport with colleagues and clients

Course Detail

The Communication Foundations training program is designed to equip professionals with essential communication skills for the workplace. Through this immersive one-day virtual workshop, participants will learn about the importance of communication, the communication process, and different communication styles. The course covers active listening, giving and receiving feedback, communicating with difficult people, and building rapport. By the end of the training, participants will have developed a strong foundation in communication and the ability to interact effectively in various professional settings.

Course Options

Virtual Classroom: Participate in live, instructor-led sessions from the comfort of your home or office.

Course Duration

1 Day: Intensive training to equip you with the skills needed for effective workplace communication.

Course Structure

This course will provide in-depth coverage of the following topics:

Morning Session:
Subject 1: The importance of communication: What is communication? Why is communication important in the workplace? What are the different types of communication?
Subject 2: The communication process: The sender, the message, the receiver, feedback, and noise.
Subject 3: Communication styles: Passive, aggressive, passive-aggressive, and assertive.
Subject 4: Active listening: What is active listening? Why is active listening important? How to be an active listener.
Afternoon Session:
Subject 5: Giving and receiving feedback: How to give effective feedback and how to receive feedback effectively.
Subject 6: Communicating with difficult people: How to identify difficult people and communicate with them effectively.
Subject 7: Communicating in different cultures: The importance of cultural awareness in communication and tips for communicating effectively in different cultures.
Subject 8: Building rapport: What is rapport? Why is rapport important? How to build rapport.

Course Attendance/Participation Certificate

Entry requirements

Start date

There are no strict prerequisites for enrolling in the Communication Foundations course. However, to maximise the benefits of the training, it is ideal for participants to:

Have basic proficiency in English
Be currently employed or aspiring to roles that require effective communication
Have access to a computer or device with internet connectivity for virtual classroom participation

Payment Options

Standard pricing per person: $610 (plus GST)

Pricing includes comprehensive course training. Terms and Conditions apply. Talk to an Upskilled Consultant to know more.

Communication Foundations

$610.00

Who is this course for?

What You'll Learn and Course Outcomes:

Course Detail

Course Options

Course Duration

Course Structure

Entry requirements

Payment Options

What's next?

Enquire today

Download course guide

Download course guide

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