Are you looking to start a career in community services? Upskilled's CHC52015 - Diploma of Community Services (Release 3) is an ideal qualification if you have an interest in developing specialised skills to prepare you for work in the community services industry. All broad concepts will be touched upon throughout the course, giving you the opportunity to gain insights on community services and the tools and knowledge needed to work with people of all backgrounds.
After course completion, you can pursue careers like Care Worker or Centre Manager. With community services being a hands-on industry, you'll also be required to undergo work placement, further developing your professional skills and preparing you for different scenarios as you progress with your career in community services.
What you'll learn
This qualification comprises units that can help you prepare for a broad range of roles in the community services sector.
You'll have the opportunity to gain knowledge and skills to be an ethical and compassionate professional, learning topics like managing and promoting diversity and coordinating complex case requirements. The units also help you develop transferable skills that can prepare you for different work situations.
From this course, you'll learn to:
- Undertake various project work
- Develop workplace communication strategies and respond to situations
- Implement community development strategies
- Effectively manage work health and safety
- Implement community development strategies
Other personal skills you may learn along the way include:
- The ability to work autonomously
- Cultural sensitivity
- Conflict resolution
- Complex problem-solving
About Self-Paced Learning
Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.
While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.
We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.
On average, Upskilled students take approximately 13 months to finish a course.
Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.
This course is designed to be completed within 12-24 months.
There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace.
Please speak with one of our Education Consultants about your study and course completion goals.
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Specialist trainers
- Online tutorials
- Video content access via:
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.
By studying the CHC52015 - Diploma of Community Services, you'll need to do a minimum of 100 hours of work placement in a suitable Community Services environment. To learn about the requirements for this part of the course, visit the 'Course requirements'
Be sure to check out our Industry Partners
if you need further assistance in sourcing a host organisation for work placement.
Find out how our students actually gain employment after studying:
Role-Playing and Interactive Learning Activities
This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities.
You'll have the opportunity to collaborate with other students - sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.
While the Interactive Learning Activities are not mandatory, your participation is encouraged.
You can receive some additional benefits and support, which may include:
- Having a study buddy where you can bounce off ideas and help each other with assessments.
- Online Classrooms where our specialist trainers can go over learning content that's part of your course.
- Activities that relate to your assessments, which can help boost your knowledge and skills.
Additionally, role-playing is included in some of the learning areas of this course. It will also make up some of the practical elements of your assessments, including the assessments in your work placement.
The benefits of role playing
Upskilled believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as other students, your family, friends and or colleagues.
Below are some benefits you can experience when role-playing:
Find out how our students actually gain employment after studying.
- Improved decision-making and communication skills: Working in health and community services may involve you working in a variety of work settings. Professionals in this field are expected to make decisions and communicate effectively with clients, colleagues and stakeholders. Our role-playing assessments can help further improve your decision-making and communication skills in a community service workplace.
- Preparation for work placement: Role-playing is effective in helping you prepare for work placement. Before you go on work placement, you'll need to complete most of the theory components of your course. The skills and knowledge developed from your role-playing assessments are based on scenarios you may face when working in the community services industry.
- Develop knowledge and skills to be "work-ready": Due to the interactive nature of role-playing, it can be an opportunity to practice community service industry roles with volunteers and other students in order to enhance your knowledge and skills. Job roles within this field are "hands-on", so role-playing can prepare you for the physical nature of the work - particularly in the disability and aged care sectors.