Why we collect your personal information
As a registered training organisation (RTO), we collect your personal information so we can process and manage your
enrolment in a vocational education and training (VET) course with us.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply
with our obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR
Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the
National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing,
analysing and communicating research and statistics about the Australian VET sector.
We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or
territory training authority.
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the
Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and
disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET;
facilitation of statistics and research relating to education, including surveys and data linkage; and understanding
the VET market.
The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and
Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training
organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including
- administration of VET, including program administration, regulation, monitoring and evaluation
- facilitation of statistics and research relating to education, including surveys and data linkage
- understanding how the VET market operates, for policy, workforce planning and consumer information.
The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s
The NCVER does not intend to disclose your personal information to any overseas recipients.
For more information about how the NCVER will handle your personal information please refer to the NCVER’s
If you would like to seek access to or correct your information, in the first instance, please contact your RTO using
the contact details listed below.
DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal
information to fulfil specified functions and activities. For more information about how the DESE will handle your
personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party
contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
At any time, you may contact Upskilled to:
- request access to your personal information
- correct your personal information
- make a complaint about how your personal information has been handled
- ask a question about this Privacy Notice
1300 009 924