Browse Upskilled
Courses
SkillsTalk
Studying with us
Corporate
Contact us
Student login
Back
Technology
Information Technology & Operations
Cloud Computing
Cyber Security
Data Science & Engineering
Programming & Web Development
Systems, Networking & Support
Business
Business & Leadership
Human Resources
Marketing & Social Media
Business Analytics
Project Management
Work, Health & Safety
Community & Health
Community Services & Counselling
Ageing & Disability Support
View all courses
Back
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Back
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Back
Short Courses
Entry to Tech Skill Set
DevOps Specialist
TOGAF® 9 Combined Level 1 and Level 2 Training
Salesforce Certification - Administrator & App Builder
Cert III
Information Technology
IT - Basic Cloud Computing
IT - Cyber Security Awareness
IT - Programming
IT - Web Development
Cert IV
Information technology
IT - Networking
IT - Programming
IT - Systems Administration Support
IT - Web Development
Bootcamp
Automation Test Engineer
Diploma
Information Technology
IT - Advanced Networking
IT - Cloud Engineering
IT - Cyber Security
Degree
Post Graduate Program in DevOps
Back
Short Courses
Google Cloud Architect Certification
AWS Technical Essentials Certification
Microsoft Certified Azure Administrator Associate
Cert III
IT - Basic Cloud Computing
Bootcamp
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Diploma
IT - Cloud Engineering
Degree
Post Graduate Program in Cloud Computing
Back
Short Courses
Basic Cyber Security
CEH v12 - Certified Ethical Hacking
CISA Certification Training
CISSP Certification Course
CISM Certification
CompTIA Security+ Certification
Cert III
IT - Cyber Security Awareness
Bootcamp
Cyber Security Specialist
Cyber Security Professional
Diploma
IT - Cyber Security
Back
Short Courses
Data Science with Python
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Professional Certificate Program In Data Science
Bootcamp
Big Data Engineer
Data Scientist
Data Analyst
Artificial Intelligence Engineer
Degree
Post Graduate Program in Data Science
Back
Short Courses
React JS Certification
Cert III
IT - Programming
IT - Web Development
Bootcamp
Automation Test Engineer
Full Stack Web Developer - MEAN Stack
UI/UX Design Specialist
Cert IV
IT - Web Development
IT - Programming
Back
Short Course
DevOps Specialist
TOGAF® 9 Combined Level 1 and Level 2 Training
Salesforce Certification - Administrator & App Builder
Cert IV
IT - Networking
IT - Systems Administration Support
Bootcamp
ITIL 4 Managing Professional
Diploma
IT - Advanced Networking
Back
Bootcamp
Lean Six Sigma Expert
Short Course
Advanced Leadership and Management
Introduction to Leadership & Management
Lean Six Sigma Green Belt Certification Course
Certificate in Xero
Certificate in Xero Payroll
Cert IV
Business
Business (Administration)
Business (Leadership)
Business (Operations)
Leadership and Management
Entrepreneurship and New Business
Cert III
Business
Business Administration
Diploma
Business
Business (Leadership)
Business (Operations)
Business (Organisational Development)
Leadership and Management
Back
Cert IV
Human Resource Management
Diploma
Human Resource Management
Back
Short Courses
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
Youtube Markteing
Social Media Strategy
Advanced Pay Per Click (PPC) Certification Training
Search Engine Optimisation (SEO) Certification Training
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Back
Short Courses
CBAP Certification Course
Lean Six Sigma Green Belt Certification Course
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Bootcamp
Business Analyst
Data Analyst
Lean Six Sigma Expert
Back
Short Courses
Introduction to Project Management
Agile Scrum Master (ASM) Certification Training Course
CAPM Certification Training
ITIL 4 Foundation Certification Course
Lean Six Sigma Green Belt Certification Course
Lean Six Sigma Specialist
PMI-RMP Certification Training
PMP Certification Course
Prince 2 Foundations and Practitioner Training
Prince 2 Foundation Certification Training
Cert IV
Certificate IV in Project Management Practice
Bootcamp
Digital Project Manager
ITIL 4 Managing Professional
PMP® Plus
Diploma
Project Management
Back
Cert IV
Work Health and Safety
Diploma
Work Health and Safety
Back
Short Courses
Introduction to Community Services
Alcohol and Other Drugs Skill Set
Short Course in Counselling
Cert III
Community Services
Cert IV
Mental Health
Alcohol and Other Drugs
Diploma
Counselling
Community Services
Community Services (Case management)
Advanced Diploma of Community Sector Management
Back
Back
Cert III
Individual support (Ageing, home and community)
Individual support (Disability )
Back
Statement of Attainment
Bootcamp
Short course
Certificate III
Certificate IV
Diploma
Degree
VIEW ALL COURSES
Close menu
Online training - access your course anytime, anywhere! Call us on
1300 009 924
Student login
Courses
Technology
Information Technology & Operations
Cloud Computing
Cyber Security
Data Science & Engineering
Programming & Web Development
Systems, Networking & Support
Business
Business & Leadership
Human Resources
Marketing & Social Media
Business Analytics
Project Management
Work, Health & Safety
Community & Health
Community Services & Counselling
Ageing & Disability Support
View all courses
Short Courses
Entry to Tech Skill Set
DevOps Specialist
TOGAF® 9 Combined Level 1 and Level 2 Training
Salesforce Certification - Administrator & App Builder
Cert III
Information Technology
IT - Basic Cloud Computing
IT - Cyber Security Awareness
IT - Programming
IT - Web Development
Cert IV
Information technology
IT - Networking
IT - Programming
IT - Systems Administration Support
IT - Web Development
Bootcamp
Automation Test Engineer
Diploma
Information Technology
IT - Advanced Networking
IT - Cloud Engineering
IT - Cyber Security
Degree
Post Graduate Program in DevOps
Short Courses
Google Cloud Architect Certification
AWS Technical Essentials Certification
Microsoft Certified Azure Administrator Associate
Cert III
IT - Basic Cloud Computing
Bootcamp
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Diploma
IT - Cloud Engineering
Degree
Post Graduate Program in Cloud Computing
Short Courses
Basic Cyber Security
CEH v12 - Certified Ethical Hacking
CISA Certification Training
CISSP Certification Course
CISM Certification
CompTIA Security+ Certification
Cert III
IT - Cyber Security Awareness
Bootcamp
Cyber Security Specialist
Cyber Security Professional
Diploma
IT - Cyber Security
Short Courses
Data Science with Python
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Professional Certificate Program In Data Science
Bootcamp
Big Data Engineer
Data Scientist
Data Analyst
Artificial Intelligence Engineer
Degree
Post Graduate Program in Data Science
Short Courses
React JS Certification
Cert III
IT - Programming
IT - Web Development
Bootcamp
Automation Test Engineer
Full Stack Web Developer - MEAN Stack
UI/UX Design Specialist
Cert IV
IT - Web Development
IT - Programming
Short Course
DevOps Specialist
TOGAF® 9 Combined Level 1 and Level 2 Training
Salesforce Certification - Administrator & App Builder
Cert IV
IT - Networking
IT - Systems Administration Support
Bootcamp
ITIL 4 Managing Professional
Diploma
IT - Advanced Networking
Bootcamp
Lean Six Sigma Expert
Short Course
Advanced Leadership and Management
Introduction to Leadership & Management
Lean Six Sigma Green Belt Certification Course
Certificate in Xero
Certificate in Xero Payroll
Cert IV
Business
Business (Administration)
Business (Leadership)
Business (Operations)
Leadership and Management
Entrepreneurship and New Business
Cert III
Business
Business Administration
Diploma
Business
Business (Leadership)
Business (Operations)
Business (Organisational Development)
Leadership and Management
Cert IV
Human Resource Management
Diploma
Human Resource Management
Short Courses
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
Youtube Markteing
Social Media Strategy
Advanced Pay Per Click (PPC) Certification Training
Search Engine Optimisation (SEO) Certification Training
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Short Courses
CBAP Certification Course
Lean Six Sigma Green Belt Certification Course
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Bootcamp
Business Analyst
Data Analyst
Lean Six Sigma Expert
Short Courses
Introduction to Project Management
Agile Scrum Master (ASM) Certification Training Course
CAPM Certification Training
ITIL 4 Foundation Certification Course
Lean Six Sigma Green Belt Certification Course
Lean Six Sigma Specialist
PMI-RMP Certification Training
PMP Certification Course
Prince 2 Foundations and Practitioner Training
Prince 2 Foundation Certification Training
Cert IV
Certificate IV in Project Management Practice
Bootcamp
Digital Project Manager
ITIL 4 Managing Professional
PMP® Plus
Diploma
Project Management
Cert IV
Work Health and Safety
Diploma
Work Health and Safety
Short Courses
Introduction to Community Services
Alcohol and Other Drugs Skill Set
Short Course in Counselling
Cert III
Community Services
Cert IV
Mental Health
Alcohol and Other Drugs
Diploma
Counselling
Community Services
Community Services (Case management)
Advanced Diploma of Community Sector Management
Cert III
Individual support (Ageing, home and community)
Individual support (Disability )
CareerTalk
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Studying with us
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Corporate
Enquire now
Enquire
Q&A
Student Q&A: Stephanie Papanaoum
Business Faculty Student - Business Administration
After being out of the workforce tending to the duties of a stay-at-home parent, Stephanie Papanaoum was encouraged to take on further study and decided to study
Business Administration
with Upskilled. Having an existing background in business, she knew that she wanted to have current knowledge and skills to be prepared for her next role.
In this Q&A, Stephanie shares her course experience, how her trainer supported her throughout her studies and how the qualification helped her secure a full-time role as a Works Control Administration Officer at a Children's Hospital.
What motivated you to study Business Administration?
I’ve been a stay-at-home parent for sixteen years and wanted some relevant training to get back into the workforce. I had previously studied business but knew that most of my knowledge was now irrelevant. Initially, I wasn’t sure if I should do business admin or narrow the field.
I decided on business admin as there was a cross-section that would appeal to different areas I could work in. I had previously worked mostly in finance and wanted a change;
the units would give me different skills
. It would also fit in with my long-term goals of working in management.
You work as a Works Control Administration Officer at a Children’s Hospital. Can you tell us what your day-to-day responsibilities look like?
I am working in facilities management at a hospital – neither have I done before.
Maintain and manage Engineering Works Management System and Asset register.
Manage Preventative Planned Maintenance for over 70,000 assets.
Maintains and processes planned preventative maintenance procedures.
Triage and process daily work requests.
Liaising with internal and external stakeholders regarding Facilities Management.
Coordinates Work Permits.
Writes and edits documentation within the FM unit.
Ongoing analysis of the business processes with a focus on improving workflows.
Manage workflows to ensure policy compliance.
My role sees me doing lots of data cleansing. I’m learning lots about engineering components of the building and enjoying the work immensely. It’s a great team and we have a manager that allows autonomy.
It’s amazing that studying this course has helped you find work. What skills and knowledge have you developed from your studies?
Each unit has been
extremely beneficial
in my current role and addressed much of the criteria. I really appreciate learning techniques for time management and being able to plan my career was helpful because it gave me more of an understanding of what steps to take in order to achieve my goal.
Although I’m not in a position of authority,
I have a good understanding of what is required when overseeing a team
. However, it is difficult to gain a management position without having any prior experience.
What are the benefits of studying online?
The ability to study when convenient
. Some of the units I found much easier than others. Having the ability to spend additional time on an assignment that I couldn’t in a classroom situation was extremely helpful. When completing the project management component, I spent a large proportion of the time researching as I wasn’t across the scope of what was required to complete the project.
I also completed my studies after I had started work so I was able to manage the workload at a slower rate than I did previously. I was asked to write the strategic plan for our team, which was great because I had the knowledge but hadn’t been able to use it in practice yet.
How did your trainer support you throughout your studies?
I had problems communicating with my first trainer and requested another; I found I didn’t understand the feedback and what was required of me. My second trainer was amazing and incredibly helpful. When I had any queries about anything,
he gave me speedy information that was easy to understand
. He also gave me wonderful feedback on each of my assignments. Also, he gave me a reference that resulted in me getting the position I have today.
Do you have any short-term or long-term goals for the future?
There are a few roles within the hospital that I am planning on applying for. There are not many future roles for me in facilities management as I don’t have a trade background – nearly all positions in FM require one. I am thinking that I would either like to work in asset management or in project management. I believe that I have the database management and basic understanding of asset management but would like to study the area further.
Kickstart your career in business administration
Upskilled's
Business Administration
diploma course is a flexible online course. If you want to work towards a career in business administration, this course is suitable for those wanting to develop advanced skills in clerical and administrative work for an office setting. Get in touch with the Upskilled team on
1300 009 924
and enquire about how this qualification can help you reach your career goals in the field.
View all Q&A
Upskill for the career you love.
Talk to an Education Consultant about which course is best suited for you
Get in touch
1300 009 924
Enquire now
Start your next course with Upskilled. Enter your details in the form below.
Upskilled Course
Student Support
What best describes you:
*
What best describes you?
I'm starting my career
I'm looking to change careers
I'm returning to work
I'm looking for a promotion
I want to expand my skillset
I'm none of the above
First Name:
*
Last Name:
*
Email:
*
Phone:
*
Comments:
Contact Name:
*
Email:
*
Phone:
*
Description:
*By providing your information, you agree to our
Privacy Policy
and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.
×
Processing