Technical Support Officer
I liked the skills and processes my trainer brought to my attention and also learning how to implement them. He actually inadvertently motivated me with all his credentials after his name and I set myself goals and vigorously persisted in perfection, one assignment after another, faster and better than the one before.
I wanted to change my field of expertise and knew the road ahead would be tough. After comparing theory to my daily duties I started to see more and more processes unfold and realised that it can be implemented into almost any situation in the workplace. Studying project management showed me how to plan and meet targets, plan for the unforeseen circumstances and drive team motivation. All fitting into each other and supporting the foundation of business fundamentals.
The thing I liked most about studying online was the fact that I could work at my pace - which is extreme with no shortcuts or excuses - with a minimum of 50 hours of study a week on top of having a day job, I still maintain this pace.
Student Support is undisputedly very well trained, very professional, friendly and always helpful with quick responses to any requests. The benefit of studying with Upskilled is that the institute is established, well recognised, and accredited.
Some of the short-term benefits were that the theory I learned could be practically applied to my daily work duties and inspired me to elevate my work quality and quantity. They also made me aware of the consequences and reasons for doing certain duties.
My main reason to continue my studies, and still is, is to reach my goal of becoming a leader every employee would be proud of. After I have successfully completed my diplomas with Upskilled I was very driven in reaching my goals.
I have successfully passed most subjects with distinctions; at this stage, it is hard to incorporate all my knowledge into my workplace for the obvious reason that I am not in a senior position, yet. I want to thank Upskilled for this wonderful opportunity, and who knows, maybe I might decide to enrol again.