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Studying at Upskilled

  • How much contact will I have with my trainer?

A
You can expect as much contact as you require.

Once you have enrolled, you will receive a welcome email from the Upskilled Support Team telling you how the course works, how to log into our portal and who to contact for any issues or difficulties. You will then receive a welcome email from your trainer, providing you with the relevant contact details; email, mobile, landline, Skype name.

They will also tell you the best times to contact them. All consultants promise a response within 48 hours, whether this is to answer your question, or to advise when they will be able to get back to you. Attendance to the course is measured by contact with your trainer – this is expected at least once a week.

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