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Find out how to become a help desk officer and work in the information technology industry. Discover information on salary, growth, stability and occupational expectations.
The current average salary of an
Help Desk Officer
is $65,000 - 83,200 annually
Help desk officers offer first line support when problems are experienced with computers or computer systems. They may offer remote help as well as in-situ troubleshooting. Employment for help desk officers to 2019 is expected to grow strongly. Employment in this very large occupation remained stable over the last five years.
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Help desk officers respond to help desk calls and provide timely solutions to problems related to computer hardware and software.
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Working as a help desk officer gives you the opportunity to use and develop up to date computer skills to make important decisions and support other personnel.
* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.
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