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Find out how to become a help desk officer and work in the information technology industry. Discover information on salary, growth, stability and occupational expectations.
The current average salary of an Help Desk Officer is $65,000 - 83,200 annually
Help desk officers offer first line support when problems are experienced with computers or computer systems. They may offer remote help as well as in-situ troubleshooting. Employment for help desk officers to 2019 is expected to grow strongly. Employment in this very large occupation remained stable over the last five years.
Read more about the information technology industry.
Help desk officers respond to help desk calls and provide timely solutions to problems related to computer hardware and software.
Working as a help desk officer gives you the opportunity to use and develop up to date computer skills to make important decisions and support other personnel.
* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.
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