Browse Upskilled
Courses
SkillsTalk
Studying with us
Corporate
Contact us
Student login
Back
Information Technology
Data & Ai
Digital Ops
Cyber Security
Programming & Web development
Cloud Computing
Business & Administration
Leadership & Management
Marketing
Community services
Counselling
Ageing & Disability Support
Study areas
View all courses
Back
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Back
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Back
Short Courses *
Entry to Tech Skill Set
Cert III
Information Technology
Cert IV
Information Technology
Networking
Systems Administration Support
Diploma
Information Technology
Advanced Networking
Back
Short Courses *
Tableau Certification Training
Data Science with Python
CBAP Certification
Degree
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Professional Certificate Program In Data Science
Bootcamp *
Data Scientist
Data Analyst
Artificial Intelligence Engineer
Automation Test Engineer
Big Data Engineer
Back
Short Courses *
Agile Scrum Master (ASM) Certification
Salesforce Administrator & Developer
PMP Certification
Lean Six Sigma Green Belt Certification
ITIL 4 Foundation Certification
Prince 2 Foundations and Practitioner Training
PMI-RMP Certification
CAPM Certification
Prince 2 Foundations Certification
TOGAF® 9 Combined Level 1 and Level 2 Training
Bootcamp *
Business Analyst
PMP Plus Professional
Lean Six Sigma Specialist
ITIL 4 Managing Professional
Digital Project Manager
DevOps Specialist
Back
Short Courses *
Basic Cyber Security
CEH v12 - Certified Ethical Hacking
CISA Certification Training
CISSP Certification
CISM Certification
CompTIA Security+ Certification
Cert III
Focus on Basic Cyber Security Awareness
Bootcamp *
Cyber Security Specialist
Cyber Security Professional
Diploma
Cyber Security
Back
Bootcamp *
UX/UI Design
Full Stack Web Developer - MEAN Stack
Cert III
Web Development
Programming
Short Courses *
Deep Learning with Keras & TensorFlow Course
Cert IV
Web Development
Programming
Back
Bootcamp *
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Cert III
Basic Cloud Computing
Short Courses *
Google Cloud Architect Certification
AWS Technical Essentials Certification
Microsoft Certified Azure Administrator Associate
Diploma
Cloud Engineering
Degree
Applied Cloud Technology
Post Graduate Program in Cloud Computing
Back
Bootcamp *
Business Analyst
Short Courses *
Introduction to Project Management
Cert IV
Entrepreneurship & New Business
Human Resources
Business Leadership
Business Operations
Project Management Practice
Business Administration
Business
Work, Health and Safety
Cert III
Business
Business Administration
Diploma
Project Management
Human Resources
Business
Business Leadership
Business Operations
Business Organisational Development
Work, Health and Safety
Back
Short Courses *
Introduction to Leadership & Management
Advanced Leadership & Management
Cert IV
Leadership & Management
Diploma
Leadership & Management
Back
Short Courses *
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
Youtube Markteing
Social Media Strategy
Search Engine Optimisation (SEO)
Advanced Pay Per Click (PPC)
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Back
Short Courses *
Introduction to Community Services
Cert III
Cert III in Community Services
Individual Support (Disability )
Individual Support (Ageing, Home and Community)
Cert IV
Mental Health
Alcohol and Other Drugs
Diploma
Community Services
Community Services (Case Management)
Counselling
Advanced Diploma Community Sector Management
Back
Short Courses *
Counseling
Diploma
Counselling
Back
Cert III
Individual Support (Ageing, Home and Community)
Individual Support (Disability)
Back
Statement of Attainment
Bootcamp
Short course
Certificate III
Certificate IV
Diploma
Degree
VIEW ALL COURSES
Close menu
Online training - access your course anytime, anywhere! Call us on
1300 009 924
Student login
Courses
Information Technology
Data & Ai
Digital Ops
Cyber Security
Programming & Web development
Cloud Computing
Business & Administration
Leadership & Management
Marketing
Community services
Counselling
Ageing & Disability Support
View all courses
Short Courses *
Entry to Tech Skill Set
Cert III
Information Technology
Cert IV
Information Technology
Networking
Systems Administration Support
Diploma
Information Technology
Advanced Networking
Short Courses *
Tableau Certification Training
Data Science with Python
CBAP Certification
Degree
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Professional Certificate Program In Data Science
Bootcamp *
Data Scientist
Data Analyst
Artificial Intelligence Engineer
Automation Test Engineer
Big Data Engineer
Short Courses *
Agile Scrum Master (ASM) Certification
Salesforce Administrator & Developer
PMP Certification
Lean Six Sigma Green Belt Certification
ITIL 4 Foundation Certification
Prince 2 Foundations and Practitioner Training
PMI-RMP Certification
CAPM Certification
Prince 2 Foundations Certification
TOGAF® 9 Combined Level 1 and Level 2 Training
Bootcamp *
Business Analyst
PMP Plus Professional
Lean Six Sigma Specialist
ITIL 4 Managing Professional
Digital Project Manager
DevOps Specialist
Short Courses *
Basic Cyber Security
CEH v12 - Certified Ethical Hacking
CISA Certification Training
CISSP Certification
CISM Certification
CompTIA Security+ Certification
Cert III
Focus on Basic Cyber Security Awareness
Bootcamp *
Cyber Security Specialist
Cyber Security Professional
Diploma
Cyber Security
Bootcamp *
UX/UI Design
Full Stack Web Developer - MEAN Stack
Cert III
Web Development
Programming
Short Courses *
Deep Learning with Keras & TensorFlow Course
Cert IV
Web Development
Programming
Bootcamp *
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Cert III
Basic Cloud Computing
Short Courses *
Google Cloud Architect Certification
AWS Technical Essentials Certification
Microsoft Certified Azure Administrator Associate
Diploma
Cloud Engineering
Degree
Applied Cloud Technology
Post Graduate Program in Cloud Computing
Bootcamp *
Business Analyst
Short Courses *
Introduction to Project Management
Cert IV
Entrepreneurship & New Business
Human Resources
Business Leadership
Business Operations
Project Management Practice
Business Administration
Business
Work, Health and Safety
Cert III
Business
Business Administration
Diploma
Project Management
Human Resources
Business
Business Leadership
Business Operations
Business Organisational Development
Work, Health and Safety
Short Courses *
Introduction to Leadership & Management
Advanced Leadership & Management
Cert IV
Leadership & Management
Diploma
Leadership & Management
Short Courses *
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
Youtube Markteing
Social Media Strategy
Search Engine Optimisation (SEO)
Advanced Pay Per Click (PPC)
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Short Courses *
Introduction to Community Services
Cert III
Cert III in Community Services
Individual Support (Disability )
Individual Support (Ageing, Home and Community)
Cert IV
Mental Health
Alcohol and Other Drugs
Diploma
Community Services
Community Services (Case Management)
Counselling
Advanced Diploma Community Sector Management
Short Courses *
Counseling
Diploma
Counselling
Cert III
Individual Support (Ageing, Home and Community)
Individual Support (Disability)
Course levels
Statement of Attainment
Bootcamp
Short course
Certificate III
Certificate IV
Diploma
Degree
VIEW ALL COURSES
CareerTalk
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Studying with us
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Corporate
Enquire now
Enquire
Q&A
Student Q&A: Brandon Potter
IT Faculty Student - Information, Digital Media and Technology
Editor's note: Brandon successfully completed his studies with Upskilled in August 2020.
Please note: Upskilled no longer offers the course in Infomation, Digital Media and Technology but the equivalent qualification,
ICT30120 - Certificate III in Information Technology
is now available for study. To express your interest, contact our team on 1300 009 924.
Brandon Potter is currently studying the
Information, Digital Media and Technology
qualification with Upskilled. Currently working as an IT Technician at a school, he has had to quickly adapt to the changes brought by COVID-19, helping staff members transition from face-to-face classes to online learning.
Brandon had a strong interest in IT since a young age but took a different career direction and dabbled into cabinet making for five years. After working in the industrial sector for quite some time, he quickly realised that he wanted a career that offered more stability and work opportunities so pursuing the IT career path was a no-brainer.
In this Q&A, Brandon shares more about what aspects of the course he has enjoyed so far, the benefits of online studying and how his trainer has supported him throughout the course.
Why did you decide to studyInformation, Digital Media and Technology?
I felt like I was falling behind in IT and needed a boost in my job. In addition to this, I also felt that the “golden paper” would help me further in my job or find a new role if needed.
The best thing about studying online is I don’t have to travel anywhere to do the course.
What are you currently doing for work? Are you finding that the course is helping you boost your knowledge and skills for your role?
I work as an IT technician at a school and work in many areas such as servers, phones, printers and the security side. I repair and update all the equipment used on a day-to-day and help set up any IT requirements.
So far,
the course has helped me boost my knowledge and gain some essential skills about the technology that is being used
, pushing me outside of my comfort zone so I can expand my knowledge in the IT world. Normally I’d feel hesitant because I’m not used to new tasks in fear of messing them up but my trainer has been there to point me in the right direction.
You previously studied cabinet making but made the switch to IT. How did this come about?
I studied IT all my life until Year 12. However, in the same year I did industrial skills and received the dux award for it. I decided to follow this career pathway and get more of a hands-on approach to work and took up cabinet making for 5 years and became a qualified cabinet maker.
Unfortunately,
I needed a job that was decent pay and allowed me to move around with no fear of job loss
and in IT, how could you go wrong? So, I applied for IT jobs and was accepted in roles where I could either work in an office or school. I decided to go ahead with the school job as an IT Tech.
What aspects of the course have you enjoyed so far?
I have studied other online courses and they failed to keep me going with the non-interaction in the teaching and support, so
I thought I would give Upskilled a go as my last resort and they have impressed me majorly.
Their website is so easy to use and the trainers follow up and you can ask any questions, and they help you in a manner where they make you think about your answers instead.
Tell us more about how your trainer is currently supporting you with your studies.
My trainer, Richard Mills, has helped me even through the hard times of me going crazy and asking a million questions. He still replies on the day I send them and his assistance has helped me realise where I went wrong in an assessment.
Even through the hard times of COVID-19, he helped me when I was all over the place at work, trying to handle everyone being online. He was patient and willing to help me when I couldn’t hand in assessments for a week. Even when the site was down, he was already working on it and getting it up and running for me to do the next test.
What do you think are the benefits of studying online?
I think at this stage,
online [studying] is essential because not many people can travel around and get to their assessments and the materials needed.
I found it really convenient to login since everything I needed was there.
I could even check my marks for the assessments and see where I needed to improve. The grading system is wonderful as it tells you what score is needed to complete it. The best part is I can be at work or in a café and still carry on with my course.
What do you hope to achieve once you finally complete the course?
I hope to achieve more of an understanding of some computer terms and how it runs in a business. All my life, I’ve been working on computers at home so getting an understanding of how it works in an office is essential.
Throughout the course,
I’ve definitely got a better understanding of how computers and servers are implemented.
The information provided is amazing and will expand your knowledge for sure.
Grow your skills in IT with Upskilled
If you're like Brandon and want to expand your skills to help you provide better IT support within the workplace, consider studying the
certificate-level in information technology
with Upskilled. Get in touch with our team on
1300 009 924
and enquire about this course today!
View all Q&A
Upskill for the career you love.
Talk to an Education Consultant about which course is best suited for you
Get in touch
1300 009 924
Enquire now
Start your next course with Upskilled. Enter your details in the form below.
Upskilled Course
Student Support
What best describes you:
*
What best describes you?
I'm starting my career
I'm looking to change careers
I'm returning to work
I'm looking for a promotion
I want to expand my skillset
I'm none of the above
First Name:
*
Last Name:
*
Email:
*
Phone:
*
Comments:
Contact Name:
*
Email:
*
Phone:
*
Description:
*By providing your information, you agree to our
Privacy Policy
and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.
×
Processing