Diploma of Leadership and Management Online
Nationally Recognised Qualification
Course Overview
The BSB50420 Diploma of Leadership and Management is designed for people who are already supervising others or working in a middle management role and want to step up with more confidence. It focuses on the practical leadership skills you need to plan and manage operations, lead people through change, and keep teams performing well.
You’ll build the skills employers look for in roles like Business Manager or Sales Team Manager, and learn how to lead day to day, support your team, and maintain strong working relationships.
What you'll learn
This nationally recognised qualification includes units that help you strengthen your leadership and management capability, especially if you’re already managing people or ready to take on more responsibility.
By the end of the course, you’ll be able to:
- Identify and manage business risk
- Support others to think critically and solve problems
- Manage and improve people performance
- Demonstrate confident leadership in a workplace setting
You’ll also develop practical leadership habits that make managing teams easier, including:
- Emotional intelligence to handle different personalities and workplace situations
- Clear, professional communication to give direction and have better conversations
- Practical problem-solving to manage issues as they come up
- Organisation and planning skills to prioritise tasks, meet deadlines, and keep work moving
What’s included
When you enrol in Upskilled’s BSB50420 Diploma of Leadership and Management online, you’ll have everything you need to study online with confidence, including:
- Live online tutorials with your trainer to help you stay on track
- Career guidance and practical advice as you work through the course
- LinkedIn Learning access with extra video content from industry experts
- The MyUpskilled platform to access learning materials anytime
- Friendly, Australian-based student support when you need a hand
- Specialist trainers with real industry experience to guide you along the way
- Options to fast-track studies by applying Credit Transfer or RPL
Course Modules
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification documentation.
- Build stronger self-awareness and self-management in day-to-day leadership
- Read workplace dynamics and respond appropriately to others
- Use emotional intelligence to strengthen relationships and handle challenges confidently
- Encourage others to question, analyse, and explore ideas more deeply
- Coach team members to evaluate options and make better decisions
- Create a workplace culture where problem-solving and new thinking are supported
- Build strong working relationships across your team and wider workplace
- Put clear processes in place to support respectful, productive communication
- Handle issues and resolve conflict in a fair, professional way that supports team goals
- Lead your team to work together smoothly and stay focused on shared goals
- Build a positive team culture with clear expectations and accountability
- Monitor performance and address issues early to keep work on track
- Lead by example and model the standards, values, and behaviours expected at work
- Support team members as you guide performance and day-to-day priorities
- Help shape a positive team culture through ethical and professional leadership
- Present ideas clearly and persuasively to customers, clients, and stakeholders
- Lead meetings and discussions so outcomes are clear and agreed on
- Negotiate confidently and adapt your approach to suit different situations
- Set clear communication expectations so everyone stays informed and aligned
- Choose the right channels and messages for different people and situations
- Keep communication flowing across the team and address gaps early
- Develop operational plans that support business goals and day-to-day priorities
- Allocate resources and set timelines to keep work running efficiently
- Monitor progress and adjust the plan to improve productivity and results
- Identify potential risks and assess how they could impact the business
- Put practical controls in place to reduce risk and protect operations
- Monitor and review risks regularly so you can respond early and adjust plans
- Identify skill gaps and development needs across individuals and the team
- Support learning through coaching, feedback, and practical development activities
- Link development plans to team goals so learning leads to real performance outcomes
- Set clear development goals for yourself and support others to do the same
- Put practical systems in place to track progress and build capability over time
- Use feedback and reflection to keep improving performance and confidence
- Allocate work clearly so expectations, roles, and priorities are understood
- Review performance regularly and give feedback that supports improvement
- Recognise strong performance and manage issues early with fair, clear processes
Career Outcomes
Possible Careers
Students who successfully complete this qualification may be able to pursue the following career outcomes.
Industry Outlook
Discover why business is one of the most dynamic and rewarding fields to pursue a career in:
Productivity
12% Increase
Career Growth
Long Term
Qualifications
14+
Payment Options
Government funding
At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.
Government funding options for:
Diploma of Leadership and Management Online
Major schemes include:
An Upskilled education consultant will contact you within 48 hours
How to enrol
Our Trainers
Upskilled's business trainers are experienced industry professionals dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills needed to succeed in the dynamic and competitive business world.
What you need to know
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification documentation. Certification will be provided in digital format in accordance with the Standards for RTOs.
Entry requirements
There are no formal entry requirements for BSB50420 Diploma of Leadership and Management - Online. To help you succeed, you’ll just need:
- English reading and writing skills, plus basic numeracy (around Year 10 level)
- A modern computer with reliable internet
- A device that can record and play audio/video (your phone is usually fine)
- Basic computer skills, including uploading short videos
Study pace and duration
This course is self-paced, so you can fit study around work and life. Most students finish in 12–18 months, and you can complete sooner if you’re ready to move faster.
Assessment
You’ll be assessed in practical, work-based ways, including written tasks, reports or a portfolio, role-play scenarios, and projects that involve your own research.
Simulated workplace learning
You’ll complete activities designed to reflect real workplace situations, using MyUpskilled to build practical, job-ready skills as you go.
Recognition of Prior Learning (RPL) and Credit Transfer
If you’ve already studied or have relevant work experience, you may be eligible for RPL or Credit Transfer. With the right evidence, this can reduce your study load or completion time.
Trainer support
You’ll be guided by experienced business trainers, with opportunities to ask questions and get support throughout your studies (including live online sessions).
FAQs
If you're wanting to level up in your management career, the BSB50420 - Diploma of Leadership and Management is a course that can give you the confidence boost you need for your skill set. You'll be learning the ropes of operational planning and change management, and be trained in knowing how to manage business risk, develop critical thinking in others, as well as managing people's performance.
This diploma-level qualification may help you move up the ranks in your management career. So, if you're looking to make an impression on your employer and want to increase your salary potential, this course can give you the core skills needed for career success.
There are several benefits that come with enrolling in the BSB50420 - Diploma of Leadership and Management with Upskilled. First of all, the course is delivered online and you'll be able to study on your own terms, as well as balance both your work and personal priorities.
This diploma level course will also have you learn some key skills in management, helping you pursue careers such as Business Manager or Sales Team Leader.
If you're interested in studying the BSB50420 - Diploma of Leadership and Management, you'll first need to submit an enquiry form via the Upskilled website. You'll need to provide us with some key details such as your name, best contact number and email address.
Within 48 hours, one of our education consultants will be in touch to discuss your eligibility for the qualification, assessing your current skills and experience. During the consultation, you'll also have the opportunity to ask questions related to the learning content, payment options and the career outcomes you can pursue if you complete the course.
Undertaking a Diploma of Leadership and Management could equip you with plenty of transferrable people and business-centric skills. These could include:
- The ability to lead and motivate teams to success
- The skills to manage business risk and plan for unexpected situations
- An in-depth understanding of how to plan for, develop, and successfully execute business projects (within scope, budget, and a given timeframe)
- The ability to forge positive, productive workplace relationships
- The self-management skills to promote the professional development of oneself and of others
All such skills, while critical to those pursuing business management or entrepreneurship, are applicable to any professional looking to grow their career. Not only will you build the technical skills to form and manage efficient business teams, but you'll also build your skills in communication, critical thinking, creativity, and relationship-building.
While there are no formal skill or age requirements for those looking to pursue Upskilled's Diploma of Leadership and Management, we recommend that course entrants have (at the very least) the ability to read and write at a Year 12 level or equivalent.
Professionals best suited for a management diploma are those currently working in or pursuing roles where leading people or teams are involved. These positions could include that of a:
- Marketing manager
- Project manager
- Team Leader
- Entrepreneur
- Small business owner
- Store manager
- Logistics manager
There are no formal skills requirements for Upskilled's Diploma of Leadership and Management. However, course entrants are recommended to at least have:
- The ability to read and write at a Year 12 level or equivalent
- Basic computing skills, including the ability to create and upload short-form video content
Upskilled's Diploma of Leadership and Management is a nationally-recognised program that verifies your newfound skills as industry-standard and up-to-date. As such, completing this course will likely help you stand out among potential employers on the job market.