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Upskilled Reviews: What Our Students Really Say


Upskilled is rated 4.8 out of 5 on Trustpilot from 884 student reviews, with thousands more independent reviews across ProductReview.com.au and Google.


We believe the best way to judge an online training provider is to hear from the people who studied with them. Below is a transparent snapshot of Upskilled's ratings across independent review platforms, plus genuine feedback from real students.

42,000+ Successful Enrolments
42,000+ Successful Enrolments
100+ Industry Aligned Training
100+ Industry Aligned Training
24 National Qualifications
24 National Qualifications
Learn online at your pace
Learn online at your pace
High quality, interactive course content
High quality, interactive course content

Verified across three review platforms

Don't just take our word for it. These are Upskilled's ratings on the platforms where students leave genuine, independent reviews. Click through to read them in full.

Trustpilot
4.8 / 5
★★★★★
"Excellent" rating from 884 reviews
Read Trustpilot reviews →
ProductReview.com.au
4.2 / 5
★★★★★
From 490+ reviews
Read ProductReview reviews →
Google
3.9 / 5
★★★★★
From 192 reviews
Read Google reviews →

What students love about Upskilled

The themes that come up again and again across hundreds of independent reviews show the same strengths appear consistently. Here's what students value most about studying with Upskilled.

Genuine, personal support

The single most praised part of studying with Upskilled. Students regularly name their trainers and coordinators, describing support that's patient, responsive and genuinely invested in their success.

Real flexibility, self-paced

Students appreciate being able to study around work, family and life. The online, self-paced model lets them set their own rhythm and submit work when it suits them.

Real career outcomes

From aged care and community services to business and IT, students describe finishing their qualification with practical skills and the confidence to step into a new role.

Quality Training

Upskilled, as a registered training organisation, delivers nationally recognised qualifications. Students point to well-structured content and resources they could actually apply.

Recent reviews from real students

A selection of genuine feedback from across our review platforms. Each links back to the original review.

I have recently completed a cert 4 in ICT with Upskilled

The skills and knowledge I have attained through this certificate have helped me professionally and grow both my confidence and knowledge in IT Matthew, Russell and the teaching staff are always ready to help and answer any questions. The feedback i have recieved from assessments have been very valuable.

I would recommend Upskilled to anyone, the flexibility, the teaching and support staff are there just to make sure you get the best out of your course.


Product Review

A huge shout out to Jacqui and Upskilled

for the amazing support throughout my Cert III Individual Support (Ageing). Jacqui responded quickly to my emails and was very knowledgeable in providing assistance. Jacqui was also encouraging and patient with the role plays, making everyone feel comfortable. Highly recommend this course and the team at Upskilled.


Product Review

I Highly Recommend Sarah as a Trainer

Sarah was polite, professional, and approachable throughout the course. She provided clear feedback and was supportive, which made the learning process much easier to navigate. I appreciated her guidance and responsiveness, and would recommend her as a trainer.

Google Review

Really good experience with this course

The Upskilled team were super helpful whenever I got stuck and always supported me along the way. The learning materials were easy to follow and actually made sense, and the platform itself was smooth to use with great navigation and easy access to everything. Definitely worth it if you’re trying to build your skills.

Google Review

Overall, completing the Advanced Diploma in CSM was a wonderful experience with Upskilled

I had wonderful support from Rosan throughout the course time and he was always so responsive whenever I had a question/query. Rosan was great through the RPL process too. The feedback I received was really empowering and encouraging which gave me more motivation throughout the time. It kept me wanting to do more and learn more and really solidified why I am doing what I am doing. I really recommend Upskilled for those who are time poor due to their full time jobs and it really improves time management skills too. If I was to go back to studying, I would definitely do this through Upskilled again!


Product Review

Upskilled Certificate III in Business Administration

My online learning journey with Upskilled has been one of the most positive educational experiences I’ve had. In the past, I often felt overwhelmed and unsupported when completing online courses, as though I was navigating everything on my own. Initially, I expected a similar experience, but that quickly changed. A key turning point for me was participating in one-on-one sessions with Zaiba Khan. Her support made a significant difference in my learning experience. As someone balancing full-time work, motherhood, and personal challenges, I truly appreciated how understanding and supportive she was. She consistently provided clear guidance on my assessments and offered encouraging, constructive feedback that helped build my confidence.


Trustpilot

Your journey with Upskilled - from enrolment to career growth

From your first call to career support after graduation, here's how studying with Upskilled works - and what students say about each step.

Enrolment

Get in touch and a friendly Education Consultant will call you and answer any questions you have. When you're ready to enrol they'll get you all set up.

Orientation & Activation

You’ll receive an introductory call from our student support team. A student handbook will be shared before activating our learning platform. Here, you’ll get your course material, overview and calendar.

Meet your co-ordinator

Your Program Coordinator get in touch with you after enrolment. They'll walk you through the course structure, discuss deadlines, and ensure you have the support you need to succeed.

Self-paced learning

Learn independently at a pace that fits your schedule. Our straightforward course materials are closely aligned with assessments to keep you on track. 

Graduation!

Once you’ve completed all required modules and assessments, you will finish your course with a qualification. 

Career Support

Network with industry peers with our talent pools and make the connections you need to get your foot in the door of your dream job. 

Upskilled reviews: your questions answered

Yes. Upskilled is a registered training organisation (RTO 40374) and has been delivering nationally recognised qualifications to Australians since 2009. Students rate Upskilled 4.8 out of 5 on Trustpilot, as well as on ProductReview.com.au and Google.

Yes. As a registered training organisation (RTO 40374) regulated by the Australian Skills Quality Authority (ASQA), Upskilled delivers nationally recognised qualifications recognised by employers across Australia under the Australian Qualifications Framework.

Students consistently highlight the value of flexible self-paced study, dedicated trainer and student support, and real career outcomes in fields such as community services, aged care, business and IT. Upskilled holds a 4.8 rating on Trustpilot.

Support is the most praised aspect of studying with Upskilled. Students regularly name individual trainers and coordinators in their reviews and describe the support as patient, responsive and genuinely invested in their success.

You can read independent Upskilled reviews on Trustpilot (4.8 stars), ProductReview.com.au and Google. Each platform collects verified reviews from current and past students. Links to all three are at the top of this page.

Current and past students can leave a review on Trustpilot, ProductReview.com.au or Google. Use the platform links on this page to share your experience.