Browse Upskilled
Courses
For Organisations
SkillsTalk
Studying with us
Contact us
Student login
Back
Technology
Information Technology & Operations
Cloud Computing
Cyber Security
Data Science & Engineering
Programming & Web Development
Systems, Networking & Support
Business
Business & Leadership
Human Resources
Marketing & Social Media
Business Analytics
Project Management
Work, Health & Safety
Community & Health
Community Services & Counselling
Ageing & Disability Support
View all courses
Back
Tech Job Portal
Health Job Portal
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Back
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Back
About Upskilled for Business
Tech Academy
Microsoft Training
EPI Training
CompTIA Courses
ITIL Courses
EC-Council
Leadership Academy
Business Communication
Leadership & Management
View all courses
Back
View All IT Operations Courses
Short Courses
General IT Skills
Cert III
Information Technology
IT - Basic Cloud Computing
IT - Cyber Security Awareness
IT - Programming
IT - Web Development
Professional Certification*
Professional Diploma in UX Design*
Professional Certification in User Interface Design*
Cert IV
Information technology
IT - Networking
IT - Programming
IT - Systems Administration Support
IT - Web Development
Diploma
Information Technology
IT - Advanced Networking
IT - Cloud Engineering
IT - Cyber Security
Bachelor
Bachelor of Games Development*
Bachelor of Animation*
Back
Diploma
IT - Cloud Engineering
Cert III
IT - Basic Cloud Computing
Bootcamp
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Back
Short Courses
Basic Cyber Security
CompTIA Security+ Certification
Cert III
IT - Cyber Security Awareness
Bootcamp
Cyber Security Course
Diploma
IT - Cyber Security
Back
Bootcamp
Data Scientist
Data Analyst
Big Data Engineer
Artificial Intelligence Engineer
Back
Short Courses
Programming
Cert III
IT - Programming
IT - Web Development
Cert IV
IT - Programming
IT - Web Development
Professional Certification*
Professional Diploma in UX Design
Professional Certification in User Interface Design
Bootcamp
Automation Test Engineer
Full Stack Web Developer - MEAN Stack
Bachelor
Bachelor of Games Development
Bachelor of Animation
Back
Short Course
Networking
DevOps Specialist
Cert IV
IT - Networking
IT - Systems Administration Support
Diploma
IT - Advanced Networking
Back
Microsoft Training Portfolio
Microsoft 365 Apps - Custom Training
Microsoft Teams Workshop
Microsoft Excel
Excel Beginner Course
Excel Intermediate Course
Excel Expert Course
Microsoft Azure
AZ-900T00 - Azure Fundamentals Course
AZ-104T00 - Azure Administrator Course
AZ-305T00 - Designing Microsoft Azure Infrastructure Solutions
AZ-400T00 - Designing and Implementing Microsoft DevOps Solutions
DP-203T00 - Data Engineering on Microsoft Azure
Microsoft Power BI
PL-300 - Power BI Data Analyst Course
Microsoft 365
MS-900T01 - Microsoft 365 Fundamentals
MS-700T00 - Managing Microsoft Teams
MD-102T00 - Microsoft 365 Endpoint Administrator
MS-102T00 - Microsoft 365 Administrator
Microsoft Security, Compliance, and Identity
SC-900 - Security, Compliance, and Identity Fundamentals
AZ-500T00 - Microsoft Azure Security Technologies
SC-200 - Microsoft Security Operations Analyst
Microsoft Sharepoint
55215 - SharePoint Online Power User
55238 - SharePoint Online for Administrators
Back
EPI Training Portfolio
EPI Foundation Courses
Data Centre Foundation Certificate (DCFC®)
EPI Design/Build Courses
Certified Data Centre Professional (CDCP®)
Certified Data Centre Specialist (CDCS®)
Certified Data Centre Expert (CDCE®)
Certified Network Cabling Design Professional (CNCDP®)
EPI Maintenance/Operations Courses
Certified Data Centre Facilities Operations Specialist (CDFOS®)
Certified Data Center Facilities Operations Manager (CDFOM®)
Certified Data Centre Environmental Sustainability Specialist (CDESS)
Back
IT Infrastructure and Networks
CompTIA Network+ Training
CompTIA Linux+
CompTIA A+ Core 1
CompTIA A+ Core 2
Cyber Security
CompTIA Security+ Training
CompTIA Cybersecurity Analyst (CySA+)
CompTIA PenTest+
Back
ITIL® 4 Foundation Course
Back
Ethical Hacking
Certified Ethical Hacker Pro (C|EH)
Fundamentals
Certified Secure Computer User (C|SCU)
Cloud Security
Certified Cloud Security Engineer (C|CSE)
Pen Testing
Certified Penetration Testing Professional (C|PENT)
Network Security
Certified Network Defender (C|ND)
Back
2-Day Business Communication Credential
Master Report Writing Skills
Presentation Skills for Leaders
Communication Foundations
Communication Advanced
Back
Digital Leadership Workshop
The Leadership Challenge
4-Day Leadership Excellence Credential
Emotional Intelligence and Personal Wellbeing
Emotional Intelligence (EQ) Training
Productivity & Time-Management for Managers
Presentation Skills for Leaders
Leadership Foundations
Leadership Advanced
Collaborative Leadership Workshop
Back
View All Business & Leadership Courses
Short Course
Team Management
Emotional Intelligence & Personal Wellbeing
Advanced Leadership and Management
Introduction to Leadership & Management
Certificate in Xero
Certificate in Xero Payroll
Cert IV
Business
Business (Administration)
Business (Leadership)
Business (Operations)
Leadership and Management
Entrepreneurship and New Business
Cert III
Business
Business Administration
Diploma
Business
Business (Leadership)
Business (Operations)
Business (Organisational Development)
Leadership and Management
Back
Short Course
Team Management
Human Resources
Cert IV
Human Resource Management
Diploma
Human Resource Management
Back
Short Courses
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
YouTube Marketing
Social Media Strategy
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Back
Short Courses
CBAP Certification Course
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Bootcamp
Business Analyst
Data Analyst
Back
Short Courses
Introduction to Project Management
ITIL 4 Foundation Certification Course
Cert IV
Certificate IV in Project Management Practice
Bootcamp
PMP® Plus
Diploma
Project Management
Back
Cert IV
Work Health and Safety
Diploma
Work Health and Safety
Back
View all Community Services Courses
Short Courses
Introduction to Community Services
Alcohol and Other Drugs Skill Set
Short Course in Counselling
Cert III
Community Services
Cert IV
Mental Health
Alcohol and Other Drugs
Dual Certificate IV in Alcohol and Other Drugs and Mental Health
Diploma
Counselling
Community Services (Case management)
Advanced Diploma of Community Sector Management
Bachelor
Bachelor of Counselling
Bachelor of Social Work
Back
Back
View all Ageing & Disability Support Courses
Cert III
Individual support (Ageing)
Individual support (Disability)
Individual support (Ageing & Disability)
Back
Statement of Attainment
Bootcamp
Short course
Certificate III
Certificate IV
Diploma
Degree
VIEW ALL COURSES
Close menu
Online training - access your course anytime, anywhere! Call us on
1300 009 924
Student login
Courses
Technology
Information Technology & Operations
Cloud Computing
Cyber Security
Data Science & Engineering
Programming & Web Development
Systems, Networking & Support
Business
Business & Leadership
Human Resources
Marketing & Social Media
Business Analytics
Project Management
Work, Health & Safety
Community & Health
Community Services & Counselling
Ageing & Disability Support
View all courses
View All IT Operations Courses
Short Courses
General IT Skills
Cert III
Information Technology
IT - Basic Cloud Computing
IT - Cyber Security Awareness
IT - Programming
IT - Web Development
Professional Certification*
Professional Diploma in UX Design*
Professional Certification in User Interface Design*
Cert IV
Information technology
IT - Networking
IT - Programming
IT - Systems Administration Support
IT - Web Development
Diploma
Information Technology
IT - Advanced Networking
IT - Cloud Engineering
IT - Cyber Security
Bachelor
Bachelor of Games Development*
Bachelor of Animation*
Diploma
IT - Cloud Engineering
Cert III
IT - Basic Cloud Computing
Bootcamp
Cloud Architect
AWS Cloud Architect
Azure Cloud Architect
Short Courses
Basic Cyber Security
CompTIA Security+ Certification
Cert III
IT - Cyber Security Awareness
Bootcamp
Cyber Security Course
Diploma
IT - Cyber Security
Bootcamp
Data Scientist
Data Analyst
Big Data Engineer
Artificial Intelligence Engineer
Short Courses
Programming
Cert III
IT - Programming
IT - Web Development
Cert IV
IT - Programming
IT - Web Development
Professional Certification*
Professional Diploma in UX Design
Professional Certification in User Interface Design
Bootcamp
Automation Test Engineer
Full Stack Web Developer - MEAN Stack
Bachelor
Bachelor of Games Development
Bachelor of Animation
Short Course
Networking
DevOps Specialist
Cert IV
IT - Networking
IT - Systems Administration Support
Diploma
IT - Advanced Networking
View All Business & Leadership Courses
Short Course
Team Management
Emotional Intelligence & Personal Wellbeing
Advanced Leadership and Management
Introduction to Leadership & Management
Certificate in Xero
Certificate in Xero Payroll
Cert IV
Business
Business (Administration)
Business (Leadership)
Business (Operations)
Leadership and Management
Entrepreneurship and New Business
Cert III
Business
Business Administration
Diploma
Business
Business (Leadership)
Business (Operations)
Business (Organisational Development)
Leadership and Management
Short Course
Team Management
Human Resources
Cert IV
Human Resource Management
Diploma
Human Resource Management
Short Courses
Social Media Marketing
Social Media Essentials
Personal Branding
Linkedin Marketing
Facebook Marketing
YouTube Marketing
Social Media Strategy
Cert IV
Marketing & Communications
Diploma
Marketing & Communication
Social Media Marketing
Short Courses
CBAP Certification Course
Tableau Certification Training
University Program
Professional Certificate Program in Business Analysis
Professional Certificate Program in Data Analytics
Bootcamp
Business Analyst
Data Analyst
Short Courses
Introduction to Project Management
ITIL 4 Foundation Certification Course
Cert IV
Certificate IV in Project Management Practice
Bootcamp
PMP® Plus
Diploma
Project Management
Cert IV
Work Health and Safety
Diploma
Work Health and Safety
View all Community Services Courses
Short Courses
Introduction to Community Services
Alcohol and Other Drugs Skill Set
Short Course in Counselling
Cert III
Community Services
Cert IV
Mental Health
Alcohol and Other Drugs
Dual Certificate IV in Alcohol and Other Drugs and Mental Health
Diploma
Counselling
Community Services (Case management)
Advanced Diploma of Community Sector Management
Bachelor
Bachelor of Counselling
Bachelor of Social Work
View all Ageing & Disability Support Courses
Cert III
Individual support (Ageing)
Individual support (Disability)
Individual support (Ageing & Disability)
For Organisations
About Upskilled for Business
Tech Academy
Microsoft Training
EPI Training
CompTIA Courses
ITIL Courses
EC-Council
Leadership Academy
Business Communication
Leadership & Management
View all courses
Microsoft Training Portfolio
Microsoft 365 Apps - Custom Training
Microsoft Teams Workshop
Microsoft Excel
Excel Beginner Course
Excel Intermediate Course
Excel Expert Course
Microsoft Azure
AZ-900T00 - Azure Fundamentals Course
AZ-104T00 - Azure Administrator Course
AZ-305T00 - Designing Microsoft Azure Infrastructure Solutions
AZ-400T00 - Designing and Implementing Microsoft DevOps Solutions
DP-203T00 - Data Engineering on Microsoft Azure
Microsoft Power BI
PL-300 - Power BI Data Analyst Course
Microsoft 365
MS-900T01 - Microsoft 365 Fundamentals
MS-700T00 - Managing Microsoft Teams
MD-102T00 - Microsoft 365 Endpoint Administrator
MS-102T00 - Microsoft 365 Administrator
Microsoft Security, Compliance, and Identity
SC-900 - Security, Compliance, and Identity Fundamentals
AZ-500T00 - Microsoft Azure Security Technologies
SC-200 - Microsoft Security Operations Analyst
Microsoft Sharepoint
55215 - SharePoint Online Power User
55238 - SharePoint Online for Administrators
EPI Training Portfolio
EPI Foundation Courses
Data Centre Foundation Certificate (DCFC®)
EPI Design/Build Courses
Certified Data Centre Professional (CDCP®)
Certified Data Centre Specialist (CDCS®)
Certified Data Centre Expert (CDCE®)
Certified Network Cabling Design Professional (CNCDP®)
EPI Maintenance/Operations Courses
Certified Data Centre Facilities Operations Specialist (CDFOS®)
Certified Data Center Facilities Operations Manager (CDFOM®)
Certified Data Centre Environmental Sustainability Specialist (CDESS)
IT Infrastructure and Networks
CompTIA Network+ Training
CompTIA Linux+
CompTIA A+ Core 1
CompTIA A+ Core 2
Cyber Security
CompTIA Security+ Training
CompTIA Cybersecurity Analyst (CySA+)
CompTIA PenTest+
ITIL® 4 Foundation Course
Ethical Hacking
Certified Ethical Hacker Pro (C|EH)
Fundamentals
Certified Secure Computer User (C|SCU)
Cloud Security
Certified Cloud Security Engineer (C|CSE)
Pen Testing
Certified Penetration Testing Professional (C|PENT)
Network Security
Certified Network Defender (C|ND)
2-Day Business Communication Credential
Master Report Writing Skills
Presentation Skills for Leaders
Communication Foundations
Communication Advanced
Digital Leadership Workshop
The Leadership Challenge
4-Day Leadership Excellence Credential
Emotional Intelligence and Personal Wellbeing
Emotional Intelligence (EQ) Training
Productivity & Time-Management for Managers
Presentation Skills for Leaders
Leadership Foundations
Leadership Advanced
Collaborative Leadership Workshop
CareerTalk
Tech Job Portal
Health Job Portal
SkillsTalk Blog
Career advice
Change jobs
Develop your career
Financial advice
Find a job
Return to work
Work from home
News
Study advice
Study online
Continue your education
Pathways to university
Self Improvement
Government Assistance
All study advice
Jobs by industry
Business Industry
IT Industry
Community Services Industry
Explore Job Roles
View all
Courses by career
Small Business Owner
Human Resource Officer
Business Administrator
Business Leader / Manager
Marketing Manager
Work Health & Safety
Project Manager
Web Developer
Cyber Security
IT Systems Administrator
Disability Support Worker
Counselling
View all
Studying with us
FAQ's
Studying at Upskilled
Upskilled Partner Short Courses
Additional Learning Content
Ways to Pay
How to Enrol
Student Support
Individual Course Questions
View all
More Info
Online Learning
Qualifications
Career Outcomes
All FAQs
Government funding
Australia wide
South Australia
Queensland (HigherLevels)
Queensland (Certificate 3 Guarantee)
ACT
Northern Territory
Why Upskilled
Why Upskilled
Student stories
Meet our trainers
About Upskilled
About Upskilled
Who we work with
Jobs at Upskilled
Meet the team
Enquire now
Enquire
Q&A
Student Q&A: Jeffrey Muscat
Business Faculty Student - Human Resources
Jeffrey Muscat completed the diploma-level qualification in
Human Resources
with Upskilled, and while he had experience working in the field of HR, he had the desire to expand his knowledge and skills. Doing this course gave him the opportunity to recognise how important it was to keep learning and growing in today's modern workplace.
In this Q&A, Jeffrey shares more about his day-to-day duties as a National Sales HR Coordinator, the skills and knowledge he developed from the course and his advice to students thinking about studying HR.
Can you share some of the reasons why you decided to study Human Resources?
My role was changing at work from the National Store Operations Manager to the National Sales HR Coordinator. Although I did a lot of HR functions in the operations role,
I thought it was important to expand my knowledge in HR
to ensure I’d be able to do the role to the best of my ability. I’m always looking to expand my skills, which is important in today's workplace.
Could you tell us more about your job as National Sales HR Coordinator and how completing this course has helped you with your role?
My role looks after all HR areas for the entire sales team, which includes 110 staff in our company-owned stores network and the on-the-road sales teams. This makes up more than half the employees in the business. The course helped give myself and other employees more confidence in my abilities to perform the role. It has assisted in giving me a better understanding of where HR can help other employees in the business.
You have a strong background in business and leadership. What made studying this course a unique experience?
It has been many years since I’ve taken on any major structured study like this course so it was a good challenge. It was also good to
collaborate with other employees at work and have them involved
in some of the assessments.
What skills and knowledge have you developed from the course?
A clearer understanding of HR roles in the workplace, ways to improve the performance management process, that HR crosses across all parts of a business, better ways to the recruitment process and
a better understanding of Fair Work and legislation
.
How did your trainer support you throughout your studies?
Peter Gitsham
was always available whenever I had a question or was unsure about any of the subject matter. He always responded back in a timely manner to any questions I had. His feedback to my assessments was always honest and his positive feedback was always welcomed.
What makes the HR industry so interesting?
As mentioned in an earlier comment, the HR industry is interesting as it crosses over many parts of a business and deals with people, which does make the role challenging but also very rewarding.
Any advice you’d like to share to students thinking about studying HR?
My advice is not only aimed at HR studies but online studies in general. It’s very important to ensure you have some consistency - what I mean by that is to have structure to the amount of time you study each day.
I’m a morning person so I would get up early and get through some of the study in the morning prior to starting my workday. Have a good filing system where you can access any of your information you’ve saved quickly and easily.
My final suggestion is get other people in your workplace involved, talk to other people, ask questions and get feedback from others that are in the field of HR.
Expand your knowledge and skills in HR
If you're looking to develop skills and knowledge in HR, check out Upskilled's courses in
human resources.
If your desired career outcomes is either
Human Resources Officer
or
Human Resources Manager
, get in touch with the Upskilled team and enquire how our courses can be a pathway to these job roles.
View all Q&A
Upskill for the career you love.
Talk to an Education Consultant about which course is best suited for you
Get in touch
1300 009 924
Enquire now
Start your next course with Upskilled. Enter your details in the form below.
Upskilled Course
Student Support
What best describes you:
*
What best describes you?
I'm starting my career
I'm looking to change careers
I'm returning to work
I'm looking for a promotion
I want to expand my skillset
I'm none of the above
First Name:
*
Last Name:
*
Email:
*
Phone:
*
Comments:
Contact Name:
*
Email:
*
Phone:
*
Description:
*By providing your information, you agree to our
Privacy Policy
and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.
×
Enquire now
Start your next course with Upskilled. Enter your details in the form below.
First Name:
*
Last Name:
*
Email:
*
Phone:
*
Company:
*
Industry:
Please select
Accommodation and food services
Administrative and support services
Agriculture, forestry and fishing
Arts and recreation services
Building & Construction
Education and training
Electricity, gas, water and waste services
Financial and insurance services
FMCG
Health care and social assistance
Information media and telecommunications
Local Government Council
Machinery
Manufacturing
Mining
Professional, scientific and technical services
Public administration and safety
Recruitment
Rental, hiring and real estate services
Retail trade
Transport, postal and warehousing
Travel
Wholesale trade
Other
*By providing your information, you agree to our
Privacy Policy
and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.
×
Processing