Certificate IV in Leadership and Management
Nationally Recognised Qualification
Course Overview
The BSB40520 Certificate IV in Leadership and Management is designed for people who are already leading a team or are ready to step into a leadership role. It focuses on the practical skills you need to lead with confidence, support others, and keep a team working well together. You’ll learn how to communicate clearly, build strong workplace relationships, and handle day-to-day leadership responsibilities in a real workplace setting.
What you'll learn
This nationally recognised qualification gives you hands-on leadership skills you can use straight away, whether you’re supervising a small team or supporting a larger workplace group.
By the end of the course, you’ll be able to:
- Communicate clearly and professionally as a workplace leader
- Use critical thinking to improve how work gets done
- Build and maintain effective workplace relationships
You’ll also build the leadership habits that make day-to-day management easier, including:
- Emotional intelligence to handle different personalities and workplace situations
- Confident communication to give clear direction and have better conversations
- Practical problem-solving to manage issues as they come up
- Organisation and planning skills to prioritise tasks and meet deadlines
What’s included
When you enrol in Upskilled’s Certificate IV in Leadership and Management, you’ll have everything you need to study online with confidence, including:
- Live online tutorials with your trainer to help you stay on track
- Career guidance and practical advice as you work through the course
- LinkedIn Learning access with extra video content from industry experts
- The MyUpskilled platform to access learning materials anytime
- Friendly, Australian-based student support when you need a hand
- Specialist trainers with real industry experience to guide you along the way
- Options to fast-track studies by applying Credit Transfer or RPL
Course Modules
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification documentation.
- Lead by example and model professional behaviour
- Support others’ performance as you step into leadership
- Help shape a positive team culture and work standards
- Choose the right communication style for different people
- Deliver clear messages across common workplace situations
- Follow up to confirm understanding and next steps
- Lead a team through day-to-day tasks and priorities
- Encourage collaboration and accountability
- Guide the team toward shared goals
- Build self-awareness and manage your responses
- Understand others’ needs, behaviours and motivations
- Strengthen relationships and communication under pressure
- Motivate, mentor and coach team members
- Build trust and improve team cohesion
- Support communication between staff and management
- Plan and prioritise your workload effectively
- Monitor your performance and progress
- Use feedback to improve how you work
- Build professional relationships and workplace networks
- Use negotiation skills to achieve outcomes
- Maintain ongoing working relationships with stakeholders
- Implement operational plans and organise resources
- Monitor results and adjust when needed
- Report on progress against team or business goals
- Set goals and take ownership of your development
- Improve self-awareness and decision-making
- Build habits that support long-term growth at work
- Apply practical communication strategies across a team
- Support clearer, more consistent workplace communication
- Strengthen collaboration in a supervisor-level role
- Analyse and evaluate workplace processes or ideas
- Identify improvements and assess options
- Make informed recommendations based on evidence
- Apply WHS procedures in your work area
- Monitor compliance and identify safety issues early
- Take action to reduce risk and support a safer workplace
Career Outcomes
Possible Careers
Students who successfully complete this qualification may be able to pursue the following career outcomes.
Industry Outlook
Discover why business is one of the most dynamic and rewarding fields to pursue a career in:
Productivity
12% Increase
Career Growth
Long Term
Qualifications
14+
Payment Options
Government funding
At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.
Government funding options for:
Certificate IV in Leadership and Management
Major schemes include:
An Upskilled education consultant will contact you within 48 hours
How to enrol
What you need to know
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification documentation. Certification will be provided in digital format in accordance with the Standards for RTOs.
Entry requirements
There are no formal entry requirements for BSB40520 Certificate IV in Leadership and Management. To help you succeed, you’ll just need:
- English reading and writing skills, plus basic numeracy (around Year 10 level)
- A modern computer with reliable internet
- A device that can record and play audio/video (your phone is usually fine)
- Basic computer skills, including uploading short videos
Study pace and duration
This course is self-paced, so you can fit study around work and life. Most students finish in 12–18 months, and you can complete sooner if you’re ready to move faster.
Assessment
You’ll be assessed in practical, work-based ways, including written tasks, reports or a portfolio, role-play scenarios, and projects that involve your own research.
Simulated workplace learning
You’ll complete activities designed to reflect real workplace situations, using MyUpskilled to build practical, job-ready skills as you go.
Recognition of Prior Learning (RPL) and Credit Transfer
If you’ve already studied or have relevant work experience, you may be eligible for RPL or Credit Transfer. With the right evidence, this can reduce your study load or completion time.
Trainer support
You’ll be guided by experienced business trainers, with opportunities to ask questions and get support throughout your studies (including live online sessions).
FAQs
Leadership and management skills help you lead people effectively and keep work running smoothly. The BSB40520 Certificate IV in Leadership and Management can support your growth into a supervisor, team leader or manager by helping you communicate better, guide your team, and make confident decisions. Strong leadership can also improve productivity, engagement and staff retention.
A leadership and management course gives you practical, job-ready skills and a structured way to build confidence in a leadership role. Upskilled’s online BSB40520 Certificate IV in Leadership and Management is designed to strengthen your current skills and introduce new approaches to managing people, supporting performance, and getting the best from your team.
The course duration is usually 12-18 months. Because this Certificate IV is delivered online, you can study at your own pace and balance work, family and other commitments. If you already have leadership experience, you may be able to complete the course sooner.
In the BSB40520 Certificate IV in Leadership and Management, you’ll build practical skills in:
- Communicating effectively as a workplace leader
- Leading effective workplace relationships and teamwork
- Applying communication strategies in the workplace
- Coordinating business operational plans
You’ll also develop transferable skills such as emotional intelligence, critical thinking, problem-solving, and planning skills that apply across many industries.
To enrol, submit an online enquiry via the Upskilled website. A friendly Education Consultant will contact you to answer questions, discuss eligibility and payment options, and guide you through the enrolment form so you can get started.
To achieve the qualification, you’ll need to complete all required units of competency and assessments. As you progress through the online course, you’ll build evidence of your skills through practical tasks and projects. Once completed successfully, you’ll be awarded the BSB40520 Certificate IV in Leadership and Management.