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CHC33015
Certificate III in

Individual Support (Ageing, Home and Community)

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Study mode online
Enrol anytime
Nationally recognised
Average 12-18 months
Upfront 15% off $3,790 (RRP $4,450)
13 units of competency
Work placement included
Up to 18 month payment plans

Summary

Are you interested in a caring profession and prefer work that is hands-on? The CHC33015 - Certificate III in Individual Support (Ageing, Home and Community) is an ideal qualification if you're interested in working as a Care Worker or similar in the aged care sector. As a professional in the field of aged care, you'll have the opportunity to work across a variety of settings professionally - either in a residential or home and community environment.

This course will prepare you for a variety of entry-level work situations in the community services industry. Also included is a Work Placement component, designed to help ensure you gain the practical skills to be able to carry out your role as a Care Worker with confidence.


What you'll learn

This qualification comprises units which will give you the opportunity to learn the skills needed to be a professional aged care worker. The units will help you carry out your responsibilities as a caring professional or similar, providing you with theoretical concepts needed to develop your skillset as a compassionate and ethical worker.

Plus, you'll have the opportunity to put your skills into practice through work placement.

In this course, you'll learn to:
  • Recognise healthy body systems
  • Support independence and well being
  • Facilitate the empowerment of older people
  • Provide support to people living with dementia
Other personal skills you may learn along the way include:
  • The ability to work autonomously
  • Cultural sensitivity
  • Conflict resolution
  • Complex problem-solving

Why choose Upskilled?

Dedicated student support
Achieve your goals with the help of our friendly student support team and dedicated trainers.
Flexible payments options
Choose from one of our multiple payment plans designed to suit your needs.
24/7 access to online courses
Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
Nationally Recognised Training
This is a Nationally Recognised Training and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
Unlimited access to LinkedIn Learning
Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Upskilled listens to you
We care about your education journey and what it means to your future. That's why we think we have the best educational consultants in the industry. We listen because we care about your goals.
*The reviews on this page are not specific to this course.

Detail

Duration
Average 12-18 months
Units
13 units of competency
This qualification will suit you if you're interested in working in aged care or positions related to the field. If you're a hands-on person that is keen to help others in the role of Care Worker, this course can equip you with the knowledge and skills.

You'll touch on topics like supporting relationships with carers and families and complying with infection prevention and control policies and procedures.
About Self-Paced Learning
Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.
How many hours per week should I dedicate to my course?
We recommend spending at least 12-23 hours per week of study in order to stay on track with your studies. If you wish to complete your course in 12 months it would be approx 18 hours per week, Based on 15 hrs, it may take you up to 18 months to complete a certificate-level qualification.

How quickly you finish a course is also dependent on your existing skills and experience.

This is simply a guide to help you better understand how many hours you ideally need to spend on your studies. We understand that everyone approaches learning differently, but rest assured, you'll still have a great level of control in your learning.
Inclusions
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
  • Video content access via:

Show Off Your Achievements with Upskilled Digital Credentials!

Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills and experience in the area of your studies.

Since you worked hard to earn it - why not show everyone your accomplishments?
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.
Role-Playing and Interactive Learning Activities
This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities. 

You'll have the opportunity to collaborate with other students - sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.

While the Interactive Learning Activities are not mandatory, your participation is encouraged. You can receive some additional benefits and support, which may include:
  • Having a study buddy where you can bounce off ideas and help each other with assessments.
  • Online Classrooms where our specialist trainers can go over learning content that's part of your course.
  • Activities that relate to your assessments, which can help boost your knowledge and skills.
Additionally, role-playing is included in some of the learning areas of this course. It will also make up some of the practical elements of your assessments, including the assessments in your work placement.
 

The benefits of role-playing 

Upskilled believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as other students, your family, friends and or colleagues.

Below are some benefits you can experience when role-playing:
  • Improved decision-making and communication skills: Working in health and community services may involve you working in a variety of work settings. Professionals in this field are expected to make decisions and communicate effectively with clients, colleagues and stakeholders. Our role-playing assessments can help further improve your decision-making and communication skills in a community service workplace. 
  • Preparation for work placement: Role-playing is effective in helping you prepare for work placement. Before you go on work placement, you'll need to complete most of the theory components of your course. The skills and knowledge developed from your role-playing assessments are based on scenarios you may face when working in the community services industry. 
  • Develop knowledge and skills to be "work-ready": Due to the interactive nature of role-playing, it can be an opportunity to practice community service industry roles with volunteers and other students in order to enhance your knowledge and skills. Job roles within this field are "hands-on", so role-playing can prepare you for the physical nature of the work - particularly in the disability and aged care sectors.
Find out how our students actually gain employment after studying.
 

 

Subjects

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
CHCDIV001
Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCCOM005
Communicate and work in health or community services

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers. This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCLEG001
Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

HLTWHS002
Follow safe work practices for direct client care

This unit describes the skills and knowledge required for a worker to participate in safe work practices to ensure their own health and safety, and that of others in work environments that involve caring directly for clients. It has a focus on maintaining safety of the worker, the people being supported and other community members. This unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, in both centre-based and home-based service provision.

HLTAAP001
Recognise healthy body systems

This unit describes the skills and knowledge required to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body. This unit applies to any worker who needs to use and interpret information that includes references to client anatomy and physiology.

CHCCCS023
Support independence and wellbeing

This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.

CHCCCS015
Provide individualised support

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations. This unit applies to workers who provide support under direct or indirect supervision in any community services or health context. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

HLTINF001
Comply with infection prevention and control policies and procedures

This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

CHCCCS011
Meet personal support needs

This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living. This unit applies to workers who provide support to people according to an established individualised plan in any community services context. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

CHCHCS001
Provide home and community support services

This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals, family members, staff, visitors, suppliers and others to meet established work requirements. This unit applies to workers in a community services context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision.

CHCCCS025
Support relationships with carers and families

This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs. This unit applies to workers across a range of community services contexts.

CHCAGE001
Facilitate the empowerment of older people

This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach. This unit applies to support workers in residential or community contexts.

CHCAGE005
Provide support to people living with dementia

This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan. This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

Outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.

 

Career outcomes
Education pathways
If you successfully complete the CHC33015 - Certificate III in Individual Support (Ageing, Home and Community), you may be able to pursue the following related qualifications:

Educators

Upskilled's trainers in the CHC faculty have well-rounded skill sets and industry experience to help ensure that you're well-trained and prepared for any career challenge you experience in the community services field. 

Approaching training with empathy, compassion and openness, you'll find that our trainers in the CHC faculty will help you develop the job-ready skills needed to prepare you for a career where you can make a difference everyday.

Below are some of the examples of support you may receive in the CHC faculty:

  • Assessment walkthroughs (recorded)

  • Assessment and Academic support sessions

  • Additional resources and professional development opportunities

  • Peer support and practical practise sessions via Zoom

  • Online recorded Training facilitated by your Trainer/Assessor

Entry requirements

Start date
Enrol anytime

Upskilled always want to ensure that our students are enrolled in the right course for them.

These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.

As a guide, entrants to this program may:

  • have completed year 10, or equivalent
OR
  • a qualification at Certificate II level or higher, or
OR
  • 2 years of relevant industry experience in a role that requires the use of written documentation and communication.


You'll also need to be at least 18 years at the time of admission.

If you're under 18, please speak with our Education Consultants to find out about your eligibility.

Requirements for work placement

This qualification will have you undertake work placement at a nominated host organisation approved by Upskilled.

Work placement has been specifically designed to help prepare you for potential career outcomes, giving you the opportunity to further implement and gain practical skills and valuable industry insights through a real-life workplace.

Your work placement will commence once you have completed most of the theory components of your course.

Here are some key requirements you should be aware of for the CHC33015 - Certificate III in Individual Support (Ageing, Home and Community):

  • You will need to undertake a minimum of 120 hours of work placement.
  • It is your responsibility to source a suitable host organisation for work placement. Please note that this can take up to several weeks, so it is recommended to allocate sufficient time when sourcing host suitable organisations.
  • If you are unable to locate a host organisation, Upskilled's Work Placement Officer can assist you in finding one. Please note that it is required to provide Upskilled with a list of host organisations who have declined your requests for work placement via MyUpskilled.
  • Once you have successfully secured work placement with a host organisation, you will need to complete the Work Placement Agreement Form and submit via MyUpskilled. Please note that Upskilled must approve the Work Placement Agreement before you start your work placement.

To meet the work placement requirements for this course, you may need to undertake placement within 2 organisations to allow exposure to both residential aged care and community care settings.

When am I eligible to commence work placement?

You will be eligible to commence work placement if you have met the following requirements:

  • Submitted the relevant approved Clearance Checks
  • Unlocked the Work Placement Module via MyUpskilled
  • Received approval from Upskilled for your submission of the Work Placement Agreement Form

What happens if I'm already working in the industry?

If you are currently employed in the industry relevant to your qualification, you may be able to complete your work placement assessment requirements within your own workplace and may not need to source for a suitable host organisation.

You will need to submit a Work Placement Agreement Form via MyUpskilled with the details of your employer and Workplace Supervisor. Please note that Upskilled must approve the Work Placement Agreement Form before you commence your work placement.

What clearance checks and documentation do I need for work placement?

Requirements vary from state-to-state. Please see below the required documentation and clearance checks needed by Upskilled and host organisations.

If you live in NSW, VIC, QLD, SA, NT and WA, you will need:

  • Working with Children Check
  • National Police Check
  • Cover Letter
  • Curriculum Vitae

If you live in ACT and TAS, you will need:

  • Working with Vulnerable People Check
  • National Police Check
  • Cover Letter
  • Curriculum Vitae

Fees may apply when obtaining some of the clearance checks. It is a mandatory requirement that you apply for the relevant checks and submit your approved checks via MyUpskilled within the first 2 months of your course start date.

You will also need to supply your cover letter and curriculum vitae if you require assistance from Upskilled’s Work Placement Officer.

Upskilled reserves the right to transfer you to another course which work placement is not a mandatory requirement or cancel your enrolment if you have not obtained and submitted the required clearance checks.

How will I be assessed?

An Upskilled Assessor will liaise with your host organisation's Workplace Supervisor to review and validate your practical skill ability. For certain tasks, you will need to demonstrate your skills through video recordings and when necessary, through simulated activities which will be assessed by your Upskilled Assessor.

Please note that to successfully complete the work placement component of this qualification, you will need to be reasonably fit to undertake a variety of tasks and activities that may involve manual lifting, kneeling on the floor and other physical activities.

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

  • Pay upfront & save

    $3,790

    RRP $4,450

    When you pay upfront,
    you receive a 15% discount
    on your course fees.

    Enquire now
  • Spread the cost

    $79.81*

    Weekly over 26 fortnights*

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    Payment Plans
    Fortnightly* or Monthly

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*The reviews on this page are not specific to this course.

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate III in Individual Support (Ageing, Home and Community)

 

What is a Certificate III in Individual Support?

The CHC33015 - Certificate III in Individual Support (Ageing, Home and Community) is an online course that can provide you with the training needed to work in the aged care sector. This qualification can help you prepare for the career outcomes as a care worker or similar. 

With Australia's ageing population, there's a high demand for skilled workers in aged care and more families need support when it comes to caring for their elderly loved ones.

This certificate-level qualification is also nationally-recognised, meaning that if you finish this course, future employers will know that the training you've received is quality-assured. 

The CHC33015 - Certificate III in Individual Support (Ageing, Home and Community) is a relevant course within the community services industry. You'll have the opportunity to develop your skill set in order to become a compassionate and ethical worker in the aged care sector. 

If you're someone that is interested in a career that's hands-on and fulfilling, this course is the perfect stepping stone in learning the key responsibilities of an aged-care worker. 

Aged care workers typically in the following settings:

  • Residential aged-care facilities
  • Day therapy centres
  • Special dementia care units

Upskilled also offers the CHC33015 - Certificate III in Individual Support (Disability), which can help you prepare for work in the disability sector. 

Is there any eligibility criteria for this course?

There are no specific entry requirements for this course, however, to ensure that this online course program is right for you, you'll need to speak to one of our education consultants before enrolling into the CHC33015 - Certificate III in Individual Support (Ageing, Home and Community). 

This will give you the opportunity to learn more about the course and how it may help you develop job-ready skills for a career in the aged care sector.

Furthermore, your education consultant may ask you questions about your skills and experience to help understand your current career trajectory. We've made this as an eligibility criteria for the course but this should be taken as a guide only. 

Below are some requirements that can help us determine if the course is right for you:

  • Completed year 10 or equivalent
  • Have completed a qualification at Certificate II level or higher
  • 2 years of work experience where you work in a role where excellent communication skills are required.

How can I enrol in this course? 

To start the enrolment process for the CHC33015 - Certificate III in Individual Support (Ageing, Home and Community), you'll need to first submit an enquiry form on our website. You'll need to supply some of your personal details including your name, best contact number and email address. 

In addition to this, you'll need to also tell us where you're at in your career trajectory by answering the question, 'What best describes you?' You may be looking to:

  • Change careers
  • Upgrade your skills 
  • Pursue a promotion at work
  • Return to work
  • Start your first career

This is a great indicator for our education consultants to have a better idea on what your career goals are, and if the course you're interested in aligns with them. 

Once you submit an enquiry, they should be in touch within 48 hours to provide consultation on the course, the eligibility criteria and the possible career outcomes you can achieve.

Once you're happy with everything and ready to enrol, your education consultant will send you the enrolment form via email to start the process of your student journey with Upskilled.
 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the CHC33015 - Certificate III in Individual Support (Ageing, Home and Community). Send us an enquiry and we'll get in touch.

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