If you've got a knack for customer service, solving complex problems, and paying sharp attention to detail - this tech course is for you. You'll gain the hands-on training you need to troubleshoot, configure, and maintain hardware and software; resolve client issues, support various IT projects and assist with policy development.
About Self-Paced Learning
Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.
While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.
We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.
On average, Upskilled students take approximately 13 months to finish a course.
Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.
How many hours per week should I dedicate to my course?
We recommend spending at least 12-18 hours per week of study in order to stay on track with your studies. If you wish to complete your course in 12 months it would be approx 18 hours per week, Based on 12 hrs, it may take you up to 18 months to complete a certificate-level qualification.
How quickly you finish a course is also dependent on your existing skills and experience.
This is simply a guide to help you better understand how many hours you ideally need to spend on your studies. We understand that everyone approaches learning differently, but rest assured, you'll still have a great level of control in your learning.
Work in a simulated workplace
In order to feel "work-ready" in the ICT industry, Upskilled ensures that you're working on real world scenarios.
By offering a simulated workplace, you'll get the chance to work on tasks that are commonly done in an ICT work environment. You'll have access to the simulated workplace via our customised learning platform, MyUpskilled. The aim of working in the simulated workplace is to set a context to the assessment tasks you would be required to complete.
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Specialist trainers
- Online tutorials
Video content access to:
Access to Pluralsight is provided as you progress throughout the course and may not be available or relevant in every unit.
Show Off Your Achievements with Upskilled Digital Credentials!
Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills and experience in the area of your studies.
Since you worked hard to earn it - why not show everyone your accomplishments?
VMware Virtual Cloud Network: Core Technical Skills course inclusion:
Students enrolled in Upskilled’s ICT40120 - Certificate IV in Information Technology (System Administration Support) will be automatically enrolled into the VMware short course once they commence the Upskilled unit: “ICTSAS442 Provide first-level remote help desk support”. Once enrolled students have access for 3 months to complete the modules.
VMware Virtual Cloud Network:Core Technical Skills students will also receive a certification exam discount code for 70% off their exam. Students who successfully complete the course will also receive a digital credential from VMware.
Learn more about the VMWare short course details here
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be then be assigned to assess your elibigility for RPL and/or CT.
You will be assessed through one or all of the following: summative or formative assignments, portfolio-based projects, written reports, role-playing scenarios, or knowledge tests. This is an opportunity to put your learned theory to practice, to exercise your research skills, and manage your own independent projects.
The VMware Certification exam is a proctored exam which is booked through Pearson VUE, and is separate to this qualification.
Hear from our students about their experience studying with Upskilled: