The Advanced Diploma of Information Technology Business Analysis participants learn how to be competent in business analysis in an information and communications technology (ICT) environment, either as an independent ICT specialist or as leader of a team. Individuals who complete this qualification will be competent to analyse, identify and coordinate relevant ICT business solutions to meet given organisational goals.


Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Advanced Diploma of Information Technology Business Analysis (ICT60315) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Neutral Courses
  • Business Strategy and Innovation
  • Solving Business Problems
  • Project Management
  • Leadership
  • ITIL Foundations
  • Business Analysis
  • Communication skills
  • Change Management
Upskilled Workshops
  • Privacy, Ethics and Copyright
  • Business Needs


There are no formal entry requirements for this qualification, however the preferred pathway for candidates include:

  • Successful completion of any ICT Diploma qualification, or other relevant Diploma OR
  • Demonstrated vocational experience in a range of work environments in senior information technology or systems roles, including analyst or designer.

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Assessment is summative and formative with set assignments, project work, and questionnaires.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT60315 Advanced Diploma of Information Technology Business Analysis.

IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the Advanced Diploma.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Business Analysis; 2/ IT Analysis; 3/ Change Management; and 4/ Communication Management

Unit Code
Unit Name
ICTSAD607Manage assessment and validation of ICT solutions
ICTICT610Manage copyright, ethics and privacy in an ICT environment
ICTSAD603Plan and monitor business analysis activities in an ICT environment
ICTPMG609Plan and direct complex ICT projects
ICTICT608Interact with clients on a business level
ICTSAD604Manage and communicate ICT solutions
ICTSAD605Elicit ICT requirements
ICTSAD601Perform ICT-focused enterprise analysis
ICTSAD606Analyse stakeholder requirements
ICTPRG602Manage the development of technical solutions from business specifications
BSBWOR502Lead and manage team effectiveness
ICTICT601Develop ICT strategic and action plans
BSBMGT608Manage innovation and continuous improvement
BSBINN601Lead and manage organisational change
ICTSAD505Develop technical requirements for business solutions

Career Outcomes

Possible job titles relevant to this qualification include:

  • Business Analyst
  • Business Process Analyst
  • Business systems Analyst
  • IT Business Manager
  • IT Manager
  • Project Manager
  • Quality Assurance Manager, IT Projects
  • Requirements Analyst
  • Solution Analyst

Microsoft Certification Mapping

This qualification covers the Microsoft learning content for the following Certification:

ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Further Study

Pathways from the qualification

ICT Graduate Certificate qualifications or other relevant higher education sector qualifications.

For information about Pathways to University, click here.

* Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($952.50) when paying upfront through Upskilled.
Total course cost: $5,397.50

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $62 a week.
Total course cost: $6,350

Government subsidies

This course is eligible for Smart & Skilled (NSW) funding. Enquire now to find out if you're eligible.

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