Nationally recognised
Every qualification is delivered under our scope as a Registered Training Organisation (RTO 40374) and recognised across Australia.
Certificate IV in Community Services Courses
Step up. Specialise. Make a bigger impact.
Three nationally recognised Certificate IV CHC qualifications focused on the areas Australia needs most: mental health, alcohol and other drugs, and dual specialisation. Build the skills to support people through their hardest moments, and step into the roles employers across the sector are hiring for.
3
Cert IV CHC qualifications
$62/wk
Payment plans, fortnightly or monthly
15.8%
growth projected over the next 5 years
Why study with Upskilled
Built around real careers, not classrooms
Every course is delivered online, mapped to a current Community Services Training Package qualification, and supported by trainers with industry experience. You study at your own pace, around work and family.
Self-paced learning
Study around your shifts, your kids and your life. Most students complete a Cert IV in around 12 months online.
Pathway to a Diploma
Use your Cert IV to ladder into a related Diploma. Some units may carry credit transfer, reducing your total study time.
Real human support
Education consultants and trainers are a phone call or message away. No bots, no chasing, no waiting weeks for an answer.
Enrolling takes about 15 minutes
No exams, no waiting for a semester to begin, and no complicated paperwork. Most students go from enquiry to first login in under a week.
Career Outcomes
Here are some of the exciting career opportunities
FAQs
A Certificate IV in Community Services is an intermediate-level qualification that builds on foundational skills and introduces more specialised knowledge in areas such as mental health and alcohol and other drugs. It prepares YOU to work with more complex client needs.
A Certificate IV is a nationally recognised AQF Level 4 qualification that prepares you for specialist support, advocacy and case work roles in the community services sector. At Upskilled, our Certificate IV CHC qualifications focus on two of the most in-demand areas: Mental Health (CHC43315) and Alcohol and Other Drugs (CHC43215). The Dual Cert IV combines both into one program for the broadest career options.
The Certificate IV in Mental Health (CHC43315) prepares you to provide self-directed recovery-oriented support to people with mental health issues. The Certificate IV in Alcohol and Other Drugs (CHC43215) prepares you to provide AOD intervention services, support and education to clients dealing with substance use. The Dual Cert IV combines both qualifications, which suits many sector roles that work across mental health and AOD.
Cert IV graduates work in roles such as Mental Health Support Worker, AOD Worker, Peer Support Worker, Welfare Support Worker, Outreach Worker, Community Rehabilitation Worker, and Residential Care Officer. Salaries typically range from $65,000 to $85,000 according to SEEK and Jobs and Skills Australia, with the sector projecting 15.8% employment growth over the next five years.
Yes. All three Certificate IV CHC qualifications offered by Upskilled are nationally recognised under the Australian Qualifications Framework. Upskilled is a Registered Training Organisation (RTO 40374) authorised to deliver these qualifications across Australia.
Yes. The Certificate IV in Mental Health, Certificate IV in Alcohol and Other Drugs, and the Dual Cert IV all require supervised work placement hours in a relevant community services setting. Upskilled provides work placement support to help you secure a suitable host organisation if you are not already working in the sector.
Mental health and substance use are deeply connected. Many clients present with co-occurring needs, and many employers prefer staff who can support both. The Dual Cert IV gives you two nationally recognised qualifications in roughly the time it takes to study one and a half, opening more roles across the sector at no extra cost compared to taking them separately.
Reviewed by
Travis Hackett
Head of Vocational Education — CHC, Upskilled
Travis leads the CHC Community Services stream at Upskilled and brings more than 28 years of frontline and leadership experience across the sector. His career spans disability services, child protection casework with FaCS, youth services, harm minimisation programs with NSW Health, youth justice conferencing, and counselling. Travis is also a registered Family Dispute Resolution Practitioner with the Attorney-General's Department. He reviews Upskilled's CHC course content to ensure it reflects current sector practice and prepares students for meaningful, impactful work in Community Services roles.
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