The Diploma of Systems Analysis and Design addresses the skills and knowledge that participants need to determine client business requirements. The qualification routinely leads to roles in the support of project teams engaged in the analysis and redesign of systems to ensure they meet client needs. 


Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Diploma of Systems Analysis and Design (ICT50815) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses*
  • MTA: Developer – Software Development Fundamentals
  • MCSA: SQL Server 2012/2014 – Querying Microsoft SQL Server 2012/2014; and Administering Microsoft SQL Server 2012/2014 Databases; and Implementing a Data Warehouse with Microsoft SQL Server 2012/2014
  • MCSE: Data Management and Analytics
  • MCSA: SQL Server 2012/2014; and Designing Database Solutions for Microsoft SQL Server
Vendor Neutral Courses
  • ITIL Foundations
  • Project Management
  • Java
  • OH&S
Upskilled Courses/Workshops
  • Privacy, Ethics and Copyright
  • Business Needs
  • Testing
  • Disaster Recovery
  • Technical Documentation
  • Sustainability
  • Service Desk Analyst 1 & 2

* Vendor exams are not included in the Upskilled course


There are no formal entry requirements for this qualification, however the preferred pathway for candidates include:

  • Successful completion of ICT40715 Certificate IV in Systems Analysis and Design, or other relevant qualifications or units equivalent to the core of ICT40715 OR
  • Demonstrated vocational experience in a range of work environments in senior information technology and/or systems roles, including analyst or design roles

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Assessment is summative and formative with set assignments, project work, and questionnaires.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT50815 Diploma of Systems Analysis and Design.

IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

Unit Code
Unit Name
ICTTEN516Produce technical solutions from business specifications
ICTICT509Gather data to identify business requirements
ICTDBS502Design a database
ICTICT401Determine and confirm client business requirements
ICTICT511Match ICT needs with the strategic direction of the enterprise
ICTICT403Apply software development methodologies
ICTSUS601Integrate sustainability in ICT planning and design projects
ICTICT502Develop detailed component specifications from project specifications
ICTICT418Contribute to copyright, ethics and privacy in an ICT environment
ICTSAD605Elicit ICT requirements
ICTSAS422Scope implementation requirements
ICTICT510Determine appropriate ICT strategies and solutions
ICTSAS601Implement change-management processes
ICTPMG501Manage ICT projects
ICTSAD502Model data processes
ICTPRG518Monitor the system pilot
ICTNWK514Model preferred system solutions
ICTSAS502Establish and maintain client user liaison
BSBWHS501Ensure a safe workplace
ICTPRG515Review developed software
ICTSAD501Model data objects

Career Outcomes

Possible job titles include:

  • Applications Architect
  • Business Analyst
  • Systems Analyst
  • Systems Architect
  • Information Technology Analyst

Microsoft Certification Mapping

This qualification covers the Microsoft learning content for the following Certification:

MTA: Software Development Fundamentals
MCSA: SQL Server 2012
MCSE: Data Platform
ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Further Study

Pathways from the qualification:

ICT Advanced Diploma, or Vocational Graduate Certificate qualifications, or other higher education sector qualifications.

For information about Pathways to University, click here.

* Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($675) when paying upfront through Upskilled.
Total course cost: $3,825

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $44 a week.
Total course cost: $4,500

Government subsidies

No government funding available

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