Course Code: ICT50815

The Diploma of Systems Analysis and Design addresses the skills and knowledge that participants need to determine client business requirements. The qualification routinely leads to roles in the support of project teams engaged in the analysis and redesign of systems to ensure they meet client needs. 


  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 21 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

    Vendor Courses Vendor Neutral Courses Upskilled Courses/Workshops
    • MTA: Developer – Pass Software Development Fundamentals exam
    • MCSA: SQL Server 2012/2014 – Pass Querying Microsoft SQL Server 2012/2014 exam; and Administering Microsoft SQL Server 2012/2014 Databases exam; and Implementing a Data Warehouse with Microsoft SQL Server 2012/2014 exam
    • MCSE: Data Management and Analytics – Pass
    • MCSA: SQL Server 2012/2014; and Designing Database Solutions for Microsoft SQL Server exam
    • ITIL Foundations
    • Project Management
    • Java
    • OH&S
    • Privacy, Ethics and Copyright
    • Business Needs
    • Testing
    • Disaster Recovery
    • Technical Documentation
    • Sustainability
    • Service Desk Analyst 1 & 2


    There are no formal entry requirements for this qualification, however the preferred pathway for candidates include:

    • Successful completion of ICT40715 Certificate IV in Systems Analysis and Design, or other relevant qualifications or units equivalent to the core of ICT40715 OR
    • Demonstrated vocational experience in a range of work environments in senior information technology and/or systems roles, including analyst or design roles

    Recognition of Prior Learning (RPL)

    Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


    Assessment is summative and formative with set assignments, project work, and questionnaires.


    Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.

    IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


    This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

  • Unit Outline

    The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma. 

    The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

    Unit Code
    Unit Name
    ICTTEN516Produce technical solutions from business specifications
    ICTICT509Gather data to identify business requirements
    ICTDBS502Design a database
    ICTICT401Determine and confirm client business requirements
    ICTICT511Match ICT needs with the strategic direction of the enterprise
    ICTICT403Apply software development methodologies
    ICTSUS601Integrate sustainability in ICT planning and design projects
    ICTICT502Develop detailed component specifications from project specifications
    ICTICT418Contribute to copyright, ethics and privacy in an ICT environment
    ICTSAD605Elicit ICT requirements
    ICTSAS422Scope implementation requirements
    ICTICT510Determine appropriate ICT strategies and solutions
    ICTSAS601Implement change-management processes
    ICTPMG501Manage ICT projects
    ICTSAD502Model data processes
    ICTPRG518Monitor the system pilot
    ICTNWK514Model preferred system solutions
    ICTSAS502Establish and maintain client user liaison
    BSBWHS501Ensure a safe workplace
    ICTPRG515Review developed software
    ICTSAD501Model data objects
  • Career Outcomes

    Possible job titles include:

    • Applications Architect
    • Business Analyst
    • Systems Analyst
    • Systems Architect
    • Information Technology Analyst

    Microsoft Certification Mapping

    This qualification covers the Microsoft learning content for the following Certification:

    MTA: Software Development Fundamentals
    MCSA: SQL Server 2012
    MCSE: Data Platform
    ITIL Foundations

    All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

    Further Study

    Pathways from the qualification:

    ICT Advanced Diploma, or Vocational Graduate Certificate qualifications, or other higher education sector qualifications.

    For information about Pathways to University, click here.

    * Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.

  • Flexible Payment Options

    Option 1 – Save 15%

    Save 15% ($675) when paying upfront. Total course cost: $3,825

    Option 2 - 24 Month Interest-free payment plan

    No deposit, no interest to pay for 24 months. Get started for just $44 a week! Total course cost: $4,500


    Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes! Find out more about ZipMoney.

    Terms and Conditions Apply

  • Upcoming Courses

    Date Delivery Method  
    05/02/2018 Enquire Now
    05/03/2018 Enquire Now
    09/04/2018 Enquire Now
    07/05/2018 Enquire Now
    04/06/2018 Enquire Now
    02/07/2018 Enquire Now
    06/08/2018 Enquire Now
    03/09/2018 Enquire Now
    08/10/2018 Enquire Now
    05/11/2018 Enquire Now
    03/12/2018 Enquire Now


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