Discover how a tight ship sails smoothly in the retail environment with the comprehensive Diploma of Retail Leadership. Over this 12 month course, you'll cover such subjects as driving profit, strategic planning, recruitment and a range of leadership units. 

Study now, pay later
Study now, pay later

Enjoy flexible, interest-free repayments with ZipMoney

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Diploma of Retail Leadership (SIR50116) – send us an enquiry and we'll get in touch.

Course Description

Gain the leadership skills required for steering strong sales and a tight team in retail. Learn how to manage others and function autonomously in a shop, supermarket, department store or food chain with the Diploma of Retail Leadership. 

Through 10 units of competency, students will discover how to best lead in a retail environment and will be able to take these new found leadership and management skills with them for life.

Course Features

  • Access to fully customised online learning platform, MyUpskilled
  • Access to the Student Support Services (Help desk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program

Course structure

The Diploma is conducted over a 12 months period within a self-paced online learning environment. All required learning resources and assessments are provided online, providing ease and convenience of access. Dedicated trainer and assessor support is provided throughout your studies.

To work successfully in the real world you need real-world skills. That’s what our e-learning platform is all about. You can study, access key resources and connect with a dynamic online learning community when and where it’s convenient for you. That means you can learn at your own pace, gaining the knowledge, expertise and capabilities to launch or advance your career.

Entry Requirements

There are no formal entry requirements for this qualification

Students will be required to have regular access to a computer and internet access to complete this course.

Recognition of Prior Learning

If you have previously undertaken tertiary study at a recognised institution you may be exempted from specific units in a course by completing a CT application at enrolment. If you have relevant work experience you may be awarded Recognition of Prior Learning (RPL). Evidence to support your application must be provided at enrolment.

Unit Outline

The Online e-Learning course will address the following units of Competence from the National Retail Services Training Package. All of these competencies must be successfully completed to gain the Diploma of Retail Leadership.

Unit Code
Unit Name
SIRRSTR001Undertake strategic planning in retail
SIRXCHA002Lead the change process
SIRXMGT003Provide leadership to others
SIRRRTF003Drive retail profitability
BSBLDR503Communicate with influence
BSBLDR501Develop and use emotional intelligence
BSBHRM506Manage recruitment selection and induction processes
BSBWHS501Ensure a safe workplace
BSBWOR501Manage personal work priorities and professional development
BSBLDR502Lead and manage effective workplace relationships

Career Outcomes

Following successful completion of this qualification, graduates could pursue the following careers:

  • Retail store manager
  • Department manager
  • Floor manager
  • Team manager
  • Restaurant (fast food) manager

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($675) when paying upfront through Upskilled.
Total course cost: $3,825

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $44 a week.
Total course cost: $4,500

Government subsidies

No government funding available

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