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Community Services Case Manager

Find out how to become a case manager and work in the community services and education industries. Discover information on salary, growth, stability and occupational expectations.

Similar job roles
The current average salary of an Community Services Case Manager is $60,000 - $78,000 annually


Case managers offer guidance and support to people with a range of physical, circumstantial or mental health issues. They work closely with other support and health providers. Employment for case managers to 2019 is expected to grow very strongly. Employment in this very large occupation grew moderately over the last five years.

Read more about the community services industry.

Key skills

Case managers offer support and guidance in a range of fields as well as acting as a coordinator for the support services involved in individual cases.

  • Have a working knowledge of the help and support available to people in a range of situations
  • Work closely with a number of support and health providers to ensure access to the required level of support
  • Create and work with treatment plans to support recovery and improvement
  • Manage and organise a multiple client caseload
  • Organise meetings, prepare funding submissions and keep accurate records
  • Ensure compliance with relevant statutory requirements

Quick facts

Working as a case manager will give you the opportunity to utilise your excellent communication skills both with clients and outside agencies.

  • Average Hours Worked
    35.7 full-time hours per week vs. all jobs average of 40 hours
  • Main Industries
    Community services and education
  • Average qualification level
    25.7% Bachelor degree

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study pathways

Get the skills you need to find work as a case manager by studying the community services courses below.

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