This qualification provides the skills and knowledge for an individual to install and administer simple networks, servers, and client desktop deployments either as an independent information and communications technology (ICT) specialist or as part of a team.
This course consists of 20 units of competency
This course is delivered online
Locations & Dates
Start when you're ready
This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The program is conducted over a 12 month period through a blended learning approach of distance, online and teacher led workshops or webinars.
||Vendor Neutral Courses
- MTA: IT Infrastructure – Pass Windows Server Administration Fundamentals exam
- MTA: IT Infrastructure – Pass Networking Fundamentals exam
- MTA: IT Infrastructure – Pass Security Fundamentals exam
- MTA: Developer - Pass HTML5 Application Development Fundamentals exam
- MTA: Developer - Pass Software Development Fundamentals exam
- MCSA: Windows 10 – Pass Installing and Configuring Windows 10 exam; and Configuring Windows Devices exam
- MCSA: Windows Server 2012 – Pass Installing and Configuring Windows Server 2012 exam; and Administering Windows Server 2012 exam; and Configuring Windows Server 2012 exam
- Writing Research Papers
- Creating Scenarios and Storyboards
- Becoming a .NET Developer
- Object-Oriented Programming Fundamentals in C#
- ADO.NET Fundamentals
- Mobile Application Development
- Setting up a Small Office Network
- PowerShell 3.0
- Ethics in Leadership
- Introduction to Copyright
- Developing and Presenting Ideas
- Getting Your Point Across
- Introduction to Client Training ITIL Foundations
- Intro Computers Server Networks
- The OSI Model
- Wireless Networking
- Basic Switching
- Spanning Tree Protocol
- Basic Virtual LANs
- Routing Protocols
- Privacy, Ethics, Copyright
- Environmental Procedures
- Business Needs Analysis
- Translate Business Needs
- Enterprise Strategic Direction
- Writing Technical Documents
- Articulate, Present and Debate Ideas
- Client Training
- Work Health and Safety
- The ITIL Framework
There are no formal entry requirements for this qualification, however the preferred pathway for candidates include:
- Successful completion of ICT30115 Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent to the core of ICT30115 OR
- Successful completion of Year 12 certificate and relevant ICT experience equivalent to the following units of competency:
- ICTICT201 Use computer operating systems and hardware
- ICTICT202 Work and communicate effectively in an IT environment
- ICTICT203 Operate application software packages
- ICTWEB201 Use social media tools for collaboration and engagement OR
- Demonstrated vocational experience in a range of IT work environments in a network support role, including administrator, manager, operations analyst, operations engineer/technician, or technician.
Recognition of Prior Learning (RPL)
Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.
Assessment is Summative utilising lecturer developed assessment tools and vendor exams.
Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.
IT students also have access to the Lynda.com and Pluralsight.com online training library. These provide a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.
This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Personal Computer and an internet connection is required to complete any Upskilled IT qualification.
The online e-Learning course will address the following units of Competence from the National ICT Information and Communications Technology Training Package. All of these competencies must be successfully completed to gain The Certificate IV in Computer Systems Technology.
The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance
|ICTSAS425||Configure and troubleshoot operating system software|
|ICTWEB411||Produce basic client-side script for dynamic web pages|
|ICTNWK404||Install, operate and troubleshoot a small enterprise branch network|
|ICTPRG414||Apply introductory programming skills in another language|
|ICTSAS426||Locate and troubleshoot ICT equipment, system and software faults|
|ICTICT401||Determine and confirm client business requirements|
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTICT418||Contribute to copyright, ethics and privacy in an ICT environment|
|ICTICT421||Connect, maintain and configure hardware components|
|ICTNWK405||Build a small wireless local area network|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|ICTTEN417||Install, configure and test a router|
|ICTNWK401||Install and manage a server|
|ICTWEB429||Create a markup language document to specification|
|ICTWEB414||Design simple web page layouts|
|BSBCRT401||Articulate, present and debate ideas|
|ICTICT405||Develop detailed technical design|
|ICTICT408||Create technical documentation|
|ICTICT415||Provide one-to-one instruction|
|ICTPRG409||Develop mobile applications|
Possible job titles relevant to this qualification include:
- Network support administrator
- Network operations support
- Network operations technician
- Network technician
- Network support technician
- Level 1 help desk support
- Desktop deployment technician.
This qualification covers the learning content for the following Vendor Certification:
- MTA: Windows Server Administration Fundamentals
- MTA: Networking Fundamentals
- MTA: Security Fundamentals
- MTA: HTML5 Application Development Fundamentals
- MTA: Software Development Fundamentals
- MCSA: Windows 10
- MCSA: Windows Server 2012
All recommended learning materials for this certification is provided in this Upskilled Certificate. Microsoft Learning also recommends that you have hands-on experience with the product, along with studying these materials.
For information about Pathways to University Click Here
Pathways from the qualification
ICT60515 Advanced Diploma of Computer Systems Technology or a range of Diploma or Advanced Diploma qualifications
* Vendor Certifications are current at the time of publishing but are subject to change.
Price and Payment Options
Option 1 – Save 15%
Save 15% ($580) when paying upfront. Total course cost: $3,270
Option 2 - 24 Month Interest-free payment plan
No deposit, no interest to pay for 24 months. Get started for just $38 a week! Total course cost: $3,850
Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes! Find out more about ZipMoney.
Terms and Conditions Apply
Government Funding and Incentives
At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.
*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au
Centrelink Financial Support Services
This course is approved for Centrelink financial support services, including Youth Allowance, Austudy and Abstudy. Click here for more info.