Course Code: ICT40715

The Certificate IV in Systems Analysis and Design addresses the knowledge and skills that individuals require to work within project teams engaged in the analysis and redesign of existing systems to answer changing client business requirements.


  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 22 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

    Vendor Courses Vendor Neautral Courses Upskilled Courses/Workshops
    • MTA: Database Fundamentals
    • MCSA: SQL Server 2012
    • Project Management
    • Sustainability
    • Business need
    • Privacy, Ethics and Copyright
    • Service Desk Analyst 1 & 2
    • Technical Documentation
    • Data Modelling
    • Testing

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    • With demonstrated vocational experience in a range of work environments in an Information Technology support role

    Recognition of Prior Learning (RPL)

    Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


    Assessment is summative and formative with set assignments, project work, and questionnaires.


    Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.

    IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


    This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

  • Unit Outline

    The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the certificate. 

    The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

    Unit Code
    Unit Name
    ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment
    ICTPRG405 Automate processes
    ICTICT403 Apply software development methodologies
    ICTICT401 Determine and confirm client business requirements
    ICTSAD401 Develop and present feasibility reports
    ICTICT405 Develop detailed technical design
    BSBSUS401 Implement and monitor environmentally sustainable work practices
    ICTICT402 Determine project specifications and secure client agreement
    ICTPRG404 Test applications
    ICTDBS401 Identify physical database requirements
    ICTICT408 Create technical documentation
    ICTPMG401 Support small scale ICT projects
    ICTICT412 Coordinate and maintain ICT work teams
    ICTDBS502 Design a database
    ICTICT416 Contribute to the development of strategic plans
    ICTDBS402 Complete database backup and restore
    BSBCRT401 Articulate, present and debate ideas
    ICTPRG412 Configure and maintain databases
    BSBWOR301 Organise personal work priorities and development
    ICTDBS412 Build a database
    ICTICT413 Relate to clients on a business level
    ICTICT411 Select and employ software and hardware testing tools
  • Career Outcomes

    The qualification is designed to provide individuals with the basic technical skills required by junior systems analysis and design positions.

    Possible job titles include:

    • Information Technology Support Analyst
    • Information Technology Designer
    • Systems Support Analyst
    • System Designer
    • Operational Support Analyst
    • Technical Support Analyst

    Microsoft Certification Mapping

    This qualification covers the Microsoft learning content for the following Certification:

    MTA: Database Fundamentals
    MCSA: SQL Server 2012

    All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

    Further Study

    Pathways from this qualification include:

    Diploma of Systems Analysis and Design (ICA50811), or a range of other diploma qualifications.

    * Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.

  • Price and Payment Options

    Get started for just $300!

    $300 enrollment fee plus 52 weekly interest free repayments of $68.27, total course cost= $3,850 


    • Save 15% ($580) when paying upfront
    • Save 5% ($195) when paying via monthly installments

  • Upcoming Courses

    Date Delivery Method  
    01/09/2016 Enquire Now
    03/10/2016 Enquire Now
    01/11/2016 Enquire Now
    01/12/2016 Enquire Now


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