Both these qualifications provide the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies and for an individual to manage, as an independent ICT specialist or as part of a team, the installation of a range of networks, including internetworking, security and e-business integration.Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.
This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.
||Vendor Neutral Courses
- MTA: Developer -Pass HTML5 Application Development Fundamentals exam
- MCSA: Windows 10 – Pass Installing and Configuring Windows 10 exam; and Configuring Windows Devices exam
- MCSA: Windows Server 2012 – Pass Installing and Configuring Windows Server 2012 exam; and Administering Windows Server 2012 exam; and Configuring Windows Server 2012 exam
- MCSE: Mobility - Pass MCSA: Windows 10 plus Deploying Windows Desktop and Enterprise Applications
- Lynda.com – Windows Server
- Lynda.com – IT Security
- Lynda.com – Routing
- Lynda.com – Windows Server Power
- Lynda.com – ITIL Foundations
- Lynda.com – Researching
- Lynda.com – Project Management
- Lynda.com – Business Analysis
- Business Need
- Disaster Recovery
- Network Attached Storage
- SOHO Routers/Wireless
- IT Governance
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- With demonstrated vocational experience in a range of systems administration areas, including systems, internet, and intranet support or similar
Recognition of Prior Learning (RPL)
Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.
Assessment is summative and formative with set assignments, project work, and questionnaires.
Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.
IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.
There are no formal prerequisites for this qualification.
Students will be required to have regular access to a computer and internet access to complete this course.
This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).