BSB41015
Certificate IV in

Human Resources

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Summary

Working in human resources means that you will always be an in-demand specialist within a growth industry in Australia. With a focus on building your current skill set, this online qualification will give you the skills you need to make yourself indispensable to a company or organisation.

Starting with a thorough introduction to HR practices, you will learn many relevant skills, including how to deliver presentations, the coordination of HR services, recruitment and induction processes, and the development of effective workplace relations.

Why choose Upskilled?

Dedicated student
support
Achieve your goals with the help of our friendly student support team and dedicated trainers.
Flexible payments
options
Choose from one of our multiple payment plans designed to suit your needs.
24/7 access to
online courses
Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
LinkedIn Learning
Nationally recognised
qualifications
This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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Unlimited access
to LinkedIn Learning
Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Upskilled listens
to you
We care about your education journey and what it means to your future. That's why we think we have the best educational consultants in the industry. We listen because we care about your goals.

Detail

Duration
12 months
Units
10 units
Many Australian organisational managers now believe that human resources capability ranks as a core skill at virtually every level of business. HR has grown and changed over the generations, and understanding best practice is essential to work in a human resources role. You will learn how to implement and monitor WHS policies, procedures and programs and how to foster effective workplace communication and relationships. This certificate will prepare you to work in a range of HR roles, and give you core, essential skills.
Course structure

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Inclusions

12-Month free AHRI Membership​ for Upskilled students AHRI@0-5x.png

Upskilled students who enrol in this qualification will be eligible for a free 12-month AHRI Student Membership, and will enjoy the following benefits:

  • Access to the online AHRI: ASSIST resources includes HR templates, procedures and manuals 
  • GetAbstract Business Book summaries
  • Access to Gartner Publications hosted on the AHRI website (includes HRBP Quarterly, Global Talent Monitor, CHRO Quarterly & Talent Analytics Quarterly)
  • E-HR news periodicals 
  • Free attendance to most AHRI network forums
  • Member discount offers for AHRI events and education
  • Access to apply for the AHRI mentoring program

Speak to an Education Consultant today for more information on AHRI student membership.

 

Upskilled courses include specialised learning materials, and access to:

  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
BSBHRM403
Support performance-management processes

This unit describes the performance outcomes, skills and knowledge required to assist in the effective implementation of a performance-management system and to facilitate employee performance. The unit involves assisting with administrative infrastructure, providing information and advice, and facilitating review mechanisms. Please note that this unit does not address the line management responsibilities of performance management addressed in BSBMGT502B Manage people performance.

BSBHRM404
Review human resources functions

This unit describes the performance outcomes, skills and knowledge required to undertake research that supports work across a range of human resources functional areas. This is a foundation unit for any person wishing to pursue competency in human resources and provides a sound basis for working across various human resources functional areas. The unit involves broad knowledge of human resources functions, associated policy frameworks, and the administrative requirements to support these functions and policies.

BSBHRM405
Support the recruitment, selection and induction of staff

This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. Performance of the work described in this unit will be underpinned by in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions.

BSBWHS401
Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements

BSBWRK411
Support employee and industrial relations procedures

This unit describes the performance outcomes, skills and knowledge required to work with employee and industrial relations policies and procedures. The unit covers communicating and implementing employee relations policies and procedures that meet statutory and legislative requirements, assisting in dealing with employee relations conflicts and issues, and generally working towards a harmonious industrial relations climate in the workplace.

BSBLDR402
Lead effective workplace relationships

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBADM405
Organise meetings

This unit describes the performance outcomes, skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBCUS403
Implement customer service standards

This unit describes the performance outcomes, skills and knowledge required to contribute to quality customer service standards, and to support personnel to implement customer service standards and systems within the organisation. Operators undertaking this unit would have a detailed knowledge of, and experience in, customer service systems and procedures.

BSBLDR403
Lead team effectiveness

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBADM406
Organise business travel

This unit describes the performance outcomes, skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements

Outcomes

This qualification could give you several career and/or further study outcomes. 
Career outcomes
University pathways
This course might include a pathway to university. University pathways are current at the time of publishing but are subject to change.

Pathways from this qualification include the BSB50615 - Diploma of Human Resources Management  or the BSB50215 - Diploma of Business 

Entry requirements

Start date
Enrol anytime

As a guide, entrants to this program may:

  • have completed year 12, or
  • a qualification at Certificate III level or higher, or
  • 3 years of relevant industry experience in a role that requires the use of written documentation and communication.

You will also need to be at least 18 years at the time of applying for admission.

The target participants in the BSB41015 - Certificate IV in Human Resources may be employees already working in the Human Resources field. 

This qualification is suitable for individuals working in a range of human resources management positions. Job roles could include human resources assistants, human resources coordinators, human resources administrators and payroll officers.

Workplace responsibilities would be determined at a workplace level. Some smaller business may require employees to work across all aspects of human resources. In larger companies, individuals may just have responsibility for a singular aspect of human resources such as remuneration.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:


All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
 
Software required
A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files. Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

A qualification at Certificate III level or higher;

OR

3 years relevant industry experience in a role that requires the use of written documentation and communication.

Other requirements

Learner is required to undertake audio/video recordings for all UoC's.

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

  • Pay upfront & save

    $3,790

    RRP $4,450

    When you pay upfront,
    you receive a 15% discount
    on your course fees.

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  • Spread the cost

    $43

    Weekly*

    Ask about our flexible 
    24 month interest-free
    payment plan.

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  • Explore subsides

    This course may be eligible for Government funding.

    Complete our online government funding eligibility form to find out if you qualify.

    Check your eligibility

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Human Resources

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Enquire today

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