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BSB42518
Certificate IV in

Small Business Management

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Summary

Get the real skills you’ll need to realise your dream of owning and operating a small business in Australia. Learn everything you need to know as a small business owner and/or manager; from research and setting up, to finances and marketing, to specialist skills in workplace health and safety, risk management and more. Learn the communication and management skills you’ll need to inspire a small team.


This course is not taking new enrolments at this time. If you would like to be contacted about other course options that Upskilled delivers, please complete the "Register my interest" form.

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Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
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Nationally recognised
qualifications
This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
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We care about your education journey and what it means to your future. That's why we think we have the best educational consultants in the industry. We listen because we care about your goals.

Detail

Duration
12 months
Units
10 units
This course kicks off teaching you how to undertake small business planning, and how to design a digital action plan to set your goals in action. You’ll have study units in marketing, finances, management and implementing and WHS policies and programs to meet legislative requirements. With a modern outlook, this certificate also gives you skills in environmentally sustainable work practices and cloud computing for business operations.
Course structure

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
BSBSMB404
Undertake small business planning

This unit describes the skills and knowledge required to research and develop an integrated business plan for achieving business goals and objectives. It applies to individuals who operate a small business that operates independently, or as part of a larger organisation. Individuals in this role interpret business information and numerical data competently and are skilled communicators. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBSMB421
Manage small business finances

This unit describes the skills and knowledge required to implement and review financial management strategies on a regular basis, including by using new and emerging digital technologies. It applies to individuals who operate a small business that stands alone, or that is part of a department within a larger organisation. Individuals in this role interpret financial reports and other numerical data to develop financial management strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBSMB415
Refine and strengthen a small business

This unit describes the skills and knowledge required to formulate and implement actions to develop and sustain a small business. It applies to individuals who run a small business that operates independently, or as part of a larger organisation. Individuals in this role interpret business information and numerical data competently to plan, direct and control a small business, make strategic decisions and take action. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBSMB423
Create a digital technology plan for small business

This unit describes the skills and knowledge required to develop a plan for identifying and implementing new and emerging digital technologies to achieve small business goals. It involves undertaking a basic review of business digital readiness, identifying opportunities to improve business effectiveness and efficiency, and developing an action plan for implementing digital technologies in a small business. It applies to individuals who operate a small business either that operates independently, or that operates as part of a larger organisation. Individuals in this role are responsible for adopting and promoting approaches to improve small business operations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBSMB403
Market the small business

This unit describes the skills and knowledge required to monitor and improve business performance via a clear strategy complementing the business plan. It applies to individuals who operate a small business independently or within a larger organisation. Individuals in this role analyse and interpret market data and are proficient communicators. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBSMB407
Manage a small team

This unit describes the performance outcomes, skills and knowledge required to plan for the management of and to manage staff. It involves industrial relations, staff selection, staff records, induction, training, team development and career planning to enhance business operations through retaining a competent, committed and motivated team in the workplace.

BSBSUS401
Implement and monitor environmentally sustainable work practices

This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.

BSBWHS401
Implement and monitor WHS policies, procedures and programs to meet legislative requirements

This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements

BSBSMB420
Evaluate and develop small business operations

his unit describes the skills and knowledge required to evaluate and develop small business operations. It applies to individuals who operate a small business which stands alone, or that is part of a department within a larger organisation. Individuals in this role use problem-solving skills and take responsibility for developing approaches to evaluating and developing business operations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBITU422
Use digital technologies to collaborate in the workplace

This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively. It applies to individuals who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies. No licensing, legislative or certification requirements apply to this unit at the time of publication.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.
Career outcomes
University pathways
This course might include a pathway to university. University pathways are current at the time of publishing but are subject to change.

Entry requirements

Start date
Enrol anytime

As a guide, entrants to this program may:

  • have completed year 10, or
  • a qualification at Certificate III level or higher, or
  • 3 years of relevant industry experience in a role that requires the use of written documentation and communication.

You will also need to be at least 18 years at the time of applying for admission. Approval from HOF required

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
Recording equipment / software required

A digital video recording device (for example a webcam or mobile phone with a camera) and simple recording apps to save and upload videos, images and audio files.

You will also need software such as Windows Media Player, Windows Photo Viewer, or Quicktime to view online videos and images.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

Completed English at Year 10 level, you can demonstrate equivalency through one of the following:

Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher;

OR

2 years relevant industry experience in a role that requires the use of written documentation and communication.

Other requirements

Some assessments have Role-Play components and will require other participants to aparticipate as characters in role plays. These are designed to establish simulation and to demonstrate practical and/or oral communication skills. Students will be required to source and arrange these other participants, participants can be family, friends or workplace colleagues.

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