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BSB40215 & BSB42015
Dual Certificate IV in

Business and Leadership and Management

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Start date
Enrol anytime
Duration
12 months
Mode
100% online
Units
12 units

Summary

In collaboration with
The dual-delivery mode of these comprehensive qualifications give you the enhanced skills you’ll need for your business career in a time efficient, self-paced format. Due to student demand, Upskilled is now offering this package of certificates, which have units that cover many essential business, leadership and management skills. Use this dual qualification package to enhance your business career prospects, to hone your management skills for a leadership roles, or to aim for a promotion into a new career or job sector.
 
In collaboration with
Nationally recognised
I didn't feel like I was in a training course: there was no rote learning from manuals or over-reliance on materials. The methods I acquired from my trainer have made a massive impact.
Christian Beh
, Team Leader, Collections
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Detail

Obtain the BSB40215 - Certificate IV of Business and BSB42015 - Certificate IV of Leadership and Management. This dual certificate is broad-ranging, and appropriate to many industry sectors, including business, administration, sales, trade, manufacturing, and retail. Students will learn a range of managerial skills in various contexts, valuable for anyone tasked with supervision of others. You will find that this qualification has relevance for a very broad range of job roles, and will allow you to lead team effectiveness.
 
  • Course structure

    This package course is conducted over a 12 month period; within a self-paced online learning environment. 

    Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

    Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

  • Entry requirements

    There are no entry requirements listed in the training package for these qualifications.

    The target participants in the BSB40215 - Certificate IV of Business and BSB42015 - Certificate IV of Leadership and Management qualifications may be working in a position in a Business environment, or similar.

    As a guide, entrants to this program may:

    • have completed year 12 in compulsory education
    • hold a certificate II or III in a similar discipline
    • have some work history in an associated field
    • complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly

    This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

    To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Support services
    • your trainer via the trainer/student messaging system
    • online tutorials
    • video content access via:
  • Recognition of Prior Learning / Credit Transfer
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.

Outcomes

These qualifications could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

There are 10 Units of Competency as identified in the National Business Services Training Package to successfully complete to attain the BSB40215 - Certificate IV in Business. There are also an additional 6 Units of Competency to successfully complete the BSB42015 - Certificate IV in Leadership and Management. Other elective streams are available upon request.
  • BSBWHS401
    Implement and monitor WHS policies, procedures and programs to meet legislative requirements

    This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements

  • BSBMGT402
    Implement operational plan

    This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

  • BSBLDR401
    Communicate effectively as a workplace leader

    This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR402
    Lead effective workplace relationships

    This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR403
    Lead team effectiveness

    This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBRSK401
    Identify risk and apply risk management processes

    This unit describes the performance outcomes, skills and knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project's operations that are within the person's own work responsibilities and area of operation.

  • BSBCUS401
    Coordinate implementation of customer service strategies

    This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.

  • BSBCUS402
    Address customer needs

    This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period. This unit is appropriate to workers who are expected to have detailed product knowledge in order to recommend customised solutions.

  • BSBWOR501
    Manage personal work priorities and professional development

    This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.

  • BSBLED401
    Develop teams and individuals

    This unit describes the performance outcomes, skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

  • BSBREL401
    Establish networks

    This unit describes the performance outcomes, skills and knowledge required to develop and maintain effective work relationships and networks. It covers the relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

  • BSBREL402
    Build client relationships and business networks

    This unit describes the performance outcomes, skills and knowledge required to establish, maintain and improve client relationships, and to actively participate in networks to support attainment of key business outcomes.

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