The Certificate IV in Business provides superior grounding in the key competencies commonly deployed in clerical roles and in the administrative and business support sector generally. Participants develop the skills required to oversee an office, undertake informed decision-making across a variety of administrative tasks and liaise on administrative matters with colleagues.

Study now, pay later
Study now, pay later

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Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate IV in Business (BSB40215) – send us an enquiry and we'll get in touch.

Course Description

The Certificate IV in Business is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.

The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs.  The course is conducted over a 12 month period with one unit of competency expected to be completed each month.
 
Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.

Inclusions

All students will be provided with the textbook Management: Theory and Practice, Kris Cole (2012), Pearson Education Australia

  • Access to fully customised online learning platform, MyUpskilled
  • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program

Prerequisites

There are no formal prerequisites for this qualification.

This qualification is suited to participants who possess a sufficient grasp of the English language, adequate levels of intelligence, and appropriate attitude and motivation to enable them to undertake the demands of a Diploma level qualification.

  • English language proficiency (Year 12 English or equivalent); OR
  • Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
  • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

Recognition of Prior Learning (RPL)

RPL is available for each unit of competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

Assessment

A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes.  Upskilled assessment processes include: 

  • Recognition of Prior Learning/Credit Transfer 
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Projects
  • Scenarios/Case Studies

Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

Unit outline

The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Certificate IV in Business.

Unit Code
Unit Name
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBCUS402Address customer needs
BSBLDR403Lead team effectiveness
BSBREL402Build client relationships and business networks
BSBWOR501Manage personal work priorities and professional development
BSBREL401Establish networks
BSBLED401Develop teams and individuals
BSBRSK401Identify risk and apply risk management processes
BSBMGT402Implement operational plan
BSBCUS401Coordinate implementation of customer service strategies

Career Outcomes

The qualification is appropriate to any role that has an administrative component as part of its ongoing responsibilities, and has great relevance for a very broad range of industry sectors. The capabilities the certificate targets are particularly pertinent for:

  • Accounts Supervisors
  • Executive Personal Assistants
  • Office Administrators
  • Project Assistants
  • Receptionists
  • Office Managers
  • Individuals aspiring to roles such as these

Further Study

Pathways from this qualification include The Diploma of Business (BSB50215), or a range of other diploma qualifications in the Business discipline.

For information about Pathways to University, click here.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($580) when paying upfront through Upskilled.
Total course cost: $3,270

Interest free payments

No deposit, no interest to pay for 24 months with Zip. Get started for just $38 a week.
Total course cost: $3,850

Government subsidies

This course is eligible for Smart & Skilled (NSW) funding. Enquire now to find out if you're eligible.

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