Online training - access your course anytime, anywhere! Call us on 1300 009 924
Advanced Diploma of

Information Technology

Enquire now Download cCourse pack


Got a love for all things technology? Our ICT60115 - Advanced Diploma of Information Technology can turn your passion into a career through high-level training that covers change management, sustainability, leadership and management, and strategy development within an ICT environment. Students will develop the skills and knowledge needed to undertake senior, managerial roles in an IT environment.

Note: All IT training packages will be updated across Australia in 2021, which includes this course. This qualification remains a nationally recognised qualification and is still open for enrolment.

Please speak to an education consultant for more details.

Why choose Upskilled?

Dedicated student
Achieve your goals with the help of our friendly student support team and dedicated trainers.
Flexible payments
Choose from one of our multiple payment plans designed to suit your needs.
24/7 access to
online courses
Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
LinkedIn Learning
Nationally recognised
This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
LinkedIn Learning
Unlimited access
to LinkedIn Learning
Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Unlimited access
to PluralSight
Gain access to THE technology skills platform with over 7000+ expert-led, online courses for web development, IT training and more.


12 months
16 units
The fundamentals of project management, leadership, business analysis, and communication skills will be covered by this course, along with technical training in the planning and direction of complex ICT projects. Students will also learn how to manage the quality of ICT projects and maintain innovation and continuous improvement. At the end of this course, individuals should be able to find employment opportunities in senior ICT roles such as business development manager, software manager, knowledge management analyst, and more.
Course structure

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training.

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
Vendor Courses*
Vendor Neutral Courses
Upskilled Courses/Workshops
  • MCSA: Windows Server – Installing and Configuring Windows Server; and Administering Windows Server; and Configuring Windows Server
  • MCSE: Cloud Platform and Infrastructure – MCSA: Cloud Platform; and Configuring and Deploying a Private Cloud
  • Project Management
  • Management
  • Leadership
  • ITIL Foundations
  • Business Analysis
  • Communication skills
  • Change Management
  • Privacy, Ethics and Copyright
  • Business Needs
  • Testing
  • Sustainability

*vendor exams are not included in the Upskilled course
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.


This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
Lead and manage team effectiveness

This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

Interact with clients on a business level

This unit describes the skills and knowledge required to interact with clients at a management level. It applies to individuals working as management personnel in a range of information and communications technology (ICT) areas who are responsible for maintaining client relationships.

Manage copyright, ethics and privacy in an ICT environment

This unit describes the skills and knowledge required to manage the issues of copyright and professional and ethical conduct in a team, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner. It applies to individuals who operate at a senior level with a high degree of autonomy in managing policies and system security.

Plan and direct complex ICT projects

This unit describes the skills and knowledge required to identify, plan, control and finalise complex information and communications technology (ICT) projects. It applies to individuals who may be required to use high-level business and project management skills to ensure effective and timely delivery of projects.

Integrate sustainability in ICT planning and design projects

This unit describes the skills and knowledge required to integrate sustainability concepts and policies into information and communications technology (ICT) planning and design projects. These projects typically involve upgrades of equipment hardware and software or new installations of next generation networks (NGN) using emerging technologies. It applies to individuals who have high level specialist technical skills and knowledge in optical communications and IT networks using internet protocol (IP) systems.

Evaluate vendor products and equipment

This unit describes the skills and knowledge required to evaluate and test a range of vendor products and equipment against a client's business requirements. It applies to individuals in a range of information and communications technology (ICT) areas who are required to assess hardware and software products.

Develop contracts and manage contracted performance

This unit describes the skills and knowledge required to negotiate and document contractual arrangements between clients and vendors, and to monitor and manage performance against agreed contractual obligations. It applies to individuals who work in senior information and communications technology (ICT) management roles who are required to contract both staff and suppliers.

Implement change-management processes

This unit describes the skills and knowledge required to apply techniques that facilitate the planning, implementation and monitoring of information and communications technology (ICT) change. It applies to experienced individuals who provide specialised technical advice, guidance and leadership in a range of areas requiring change-management in ICT systems.

Implement quality assurance processes for business solutions

This unit describes the skills and knowledge required to define and implement quality assurance processes and procedures to ensure that business solutions achieve quality performance expectations. It applies to senior information and communications technology (ICT) staff in a range of areas that are required to ensure quality in ICT systems.

Develop technical requirements for business solutions

This unit describes the outcomes, skills and knowledge required to develop technical and related requirements that will enable business solutions to be implemented in an organisation. It applies to individuals who are responsible for performing complex technical analysis to complete a range of tasks and provide solutions to complex problems.

Lead and manage organisational change

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

Manage innovation and continuous improvement

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

Develop ICT strategic and action plans

This unit describes the performance outcomes, skills and knowledge required to create strategic and action plans in alignment with organisational IT goals and strategies.

Develop communities of practice

This unit describes the skills and knowledge required to identify areas that would benefit from communities of practice (CoPs), and to develop such communities. It applies to individuals who work in senior information and communications technology (ICT) management roles and are responsible for teams and their production.

Elicit ICT requirements

This unit describes the outcomes, skills and knowledge required to undertake and engage stakeholders in the key task of defining information and communications technology (ICT) requirements. This unit applies to individuals required to ensure that requirements elicited are complete, clear, correct and consistent, and can serve as a solid foundation for the solution to the business needs.

Manage ICT project quality

This unit describes the skills and knowledge required to implement quality assurance processes using quality control data to ensure continuous improvement for the benefit of current and future information and communications technology (ICT) projects. It applies to individuals who may be required to apply high level business management, quality and technical knowledge and skills to ensure that projects are delivered, evaluated and monitored in accordance with organisational quality management systems and processes.


This qualification could give you several career and/or further study outcomes. 
Career outcomes
University pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.
Vendor certification mapping

This qualification covers the Microsoft learning content for the following Certification:

MCSA: Windows Server 
MCSE: Private Cloud
ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Entry requirements

Start date
Enrol anytime

There are no specific entry requirements for this qualification.

Target audience for this program are existing ICT staff who wish to further develop, or formalise their skills by gaining an ICT60115 Advanced Diploma of IT.  

As a guide, entrants to this program may:

  • have 3-5 years of experience with ICT products
  • hold a Diploma in a similar discipline
  • hold a premier vendor certification
  • ​complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly

This program would also suit participants wishing to gain entry to higher level ICT discipline qualifications.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
Recording equipment / software required

A digital video recording device (for example a webcam or mobile phone with a camera) and simple recording apps to save and upload videos, images and audio files.

You will also need software such as Windows Media Player, Windows Photo Viewer, or Quicktime to view online videos and images.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

Other requirements

This course at present has no further requirements - should this change we will inform you.

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

  • Pay upfront & save


    RRP $6,950

    When you pay upfront,
    you receive a 15% discount
    on your course fees.

    Enquire now
  • Spread the cost



    Ask about our flexible 
    24 month interest-free
    payment plan.

    Enquire now
  • Explore subsides

    This course may be eligible for Government funding.

    Complete our online government funding eligibility form to find out if you qualify.

    Check your eligibility

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Advanced Diploma of Information Technology

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the ICT60115 - Advanced Diploma of Information Technology. Send us an enquiry and we'll get in touch.

Download course pack

Want to know all about this course? Get our course brochure to discover what it's like to study ICT60115 - Advanced Diploma of Information Technology. Submit your details and simply click 'Download'.

Enquire now

Start your next course with Upskilled. Enter your details in the form below.

Government Funding & Incentive Enquiry

To find out what types of Government funding incentives might be available to you, please complete the form below.

Your Information


Funding information