Course Code: CHC43215

This qualification could help you plan a career in a community services role that specialises in helping people deal with their drug and alcohol issues. It will will give you skills to deal with clients who are facing problems with getting their lives back on track. Your work in this area would be a fulfilling contribution to your community.

  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 17 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This certificate will focus on the two main areas of demand in the alcohol and other drugs sector: outreach work and community work. Gain skills to begin a career where your specialised knowledge will be relevant and transferable across a variety of community services settings such as community services, mental health and youth work.

    Work is carried out autonomously under the broad guidance of other practitioners and professionals.

    To achieve this qualification, the candidate must have completed at least 80 hours of work as detailed in the Assessment Requirements of units of competency.

    Course Features

    • Access to fully customised online learning platform, MyUpskilled
    • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of MyUpskilled as well as any administration enquiries
    • Course material - A text book will be supplied for the course. Other support eLearning materials and instructor created materials will make up the learning content of the course. 
    • Regular contact with their trainer via email, telephone and/or MyUpskilled communication tools
    • Trainer/Student Messaging System
    • Webinars - both live and recorded sessions
    • Access to world leading video training provider Clickview and
    • Access to Upskilled's Student Rewards Program

    Workplace Assessment

    To achieve this qualification, students are required to complete at least 80 hours of work as detailed in the Assessment Requirements of the units of competency.
    Applicants are expected to source a service suitable in their area. Support can be given upon request, where Upskilled will in its best endeavour, assist applicants to gain appropriate work experience.

    Course Duration

    This course is delivered online over a period of 12 months. 


    Graduates receive the award CHC43215 Certificate IV in Alcohol and Other Drugs.

    Entry Requirements

    There are no formal entry requirements for this qualification, however Upskilled will assess a students’ academic suitability to ensure the student has the best chance of success. 

    • Organisations within the disability services industry require a Criminal Record Check and some states will require additional suitability checks, dependent upon employer prior to undertaking work experience.
    • A Language Literacy and Numeracy skills assessment will be required before enrolment can be confirmed in this course.
    • For those currently working in the industry, a workplace supervisor or manager may be requested to provide evidence of support towards the participants’ competency in the units/qualification. Third Party Reports or observations may be required to be completed as advised by the participants’ assessor.

    Students will be required to have regular access to a computer and internet access to complete this course.

    Recognition of Prior Learning

    Recognition of Prior Learning (RPL) and Recognition of Current Competencies (RCC) options are also available for students on request and assistance will be provided to determine eligibility. Each student requesting RPL will be interviewed and they should provide a portfolio of evidence to support their application and may be assessed on the job. On the job assessments can be conducted to assess current skills and knowledge.

  • Unit Outline

    The program is broken into 4 logical clusters of training: 1/Alcohol and Other Drugs Sector, 2/Assessment and Crisis Care, 3/Care and Evaluation, 4/Self care and professional development. All units must be successfully completed to attain the Certificiate IV.

    Unit Code
    Unit Name
    CHCAOD001 Work in an alcohol and other drugs context
    CHCCOM002 Use communication to build relationships
    CHCDIV001 Work with diverse people
    CHCLEG001 Work legally and ethically
    CHCMHS001 Work with people with mental health issues
    CHCCCS004 Assess co-existing needs
    CHCCCS014 Provide brief interventions
    CHCCCS019 Recognise and respond to crisis situations
    HLTAID003 Provide first aid
    CHCMHS002 Establish self-directed recovery relationships
    CHCAOD004 Assess needs of clients with alcohol and other drugs issues
    CHCAOD006 Provide interventions for people with alcohol and other drugs issues
    CHCAOD009 Develop and review individual alcohol and other drugs treatment plans
    CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
    CHCGRP002 Plan and conduct group activities
    HLTWHS006 Manage personal stressors in the work environment
    CHCPRP001 Develop and maintain networks and collaborative partnerships

    Cluster 1 - The Alcohol and Other Drugs Sector

    This cluster has a direct relationship to five units of competence. The ability to understand and communicate with health professionals and work within legislative and ethical frameworks is covered within this cluster. This cluster introduces participants to working with comorbidities associated with substance use disorders.

    Cluster 2 - Assessment and Crisis Care

    This cluster has a direct relationship to four units of competence. This cluster delivers various outcomes that are broad and are relevant to workers working in a range of community services.

    Cluster 3 - Care and Evaluation

    This cluster has a direct relationship to six units of competence. This cluster delivers various outcomes that are broad and are relevant to workers working in a range of community services.

    Cluster 4 - Self care and Professional Development

    This cluster has a direct relationship to two units of competence.  It provides and understanding of reflective practice, clinical supervision and working with other health professional in a collaborative practice environment. It acknowledges the importance of understanding personal values in the provision of personal, client and collegial safety and appropriate service delivery, incorporating aspects of positive psychology.

  • Career Outcomes

    Possible job titles relevant to this qualification are not limited to but may include:

    • Accommodation support worker
    • Community support worker
    • Residential care worker
    • Disability service officer
    • Support worker
    • Mental Health Support Worker
    • Mental Health Peer Support


  • Price and Payment Options

    Option 1 – Save 15%

    Save 15% ($580) when paying upfront. Total course cost: $3,270

    Option 2 - 24 Month Interest-free payment plan

    No deposit, no interest to pay for 24 months. Get started for just $38 a week! Total course cost: $3,850


    Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes! Find out more about ZipMoney.

    Terms and Conditions Apply

  • Upcoming Courses

    Date Delivery Method  
    05/02/2018 Enquire Now
    05/03/2018 Enquire Now
    09/04/2018 Enquire Now
    07/05/2018 Enquire Now
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    06/08/2018 Enquire Now
    03/09/2018 Enquire Now
    08/10/2018 Enquire Now
    05/11/2018 Enquire Now
    03/12/2018 Enquire Now


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