The Certificate IV in Mental Health (CHC43315) is the ideal qualification for those wanting to develop the specialist skill to work with clients who have a mental health illness. With 1 in 5 Australians experiencing mental illness every year this is an area of growing concern requiring trained professionals to help those in need. Graduates will be tasked with providing self-directed recovery oriented support for people affected by mental illness and psychiatric disability.

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Study now, pay later

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Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

Your support team
Your support team

A dedicated support team is available to help you each step of the way

Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Statement of Attainment
Statement of Attainment

Issued after the successful completion of an assessed short course

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate IV in Mental Health (CHC43315) – send us an enquiry and we'll get in touch.

Course Description

This qualification would prepare you to take on role where you provide self-directed recovery support for people who are affected by mental illness and psychiatric disability.

This cornerstone course would appeal to those who have some work or volunteer experience in community services or health and want to branch out into mental health work. You will examine the link between mental health and alcohol and other drugs, as well as exploring mental health in the community and in the work place. A focus on working with families dealing with mental health issues is also covered.

Course Features

Online Learning offers participants a unique combination of e-learning methodologies that are fully supported and highly integrated:

  • Study when it suits – with no set class timetable, you can study when and where you like, tailoring your education to suit lifestyle, family, and employment commitments
  • Course Material - A text book will be supplied for the course. Other support eLearning materials and instructor created materials will make up the learning content of the course. 
  • Structured learning – regularly timed intakes mean you can look forward to a structured learning environment. This ensures continuous progression via the benefits of flexible Online Learning
  • Full access to resources – detailed course materials, student email, forums, live chat, podcasts, recorded lectures, quizzes and assessments, links to external resource materials and videos.
  • Access to Upskilled's Student Rewards Program

Course Duration

This course is delivered over a period of 12 months. 

Workplace Assessment

To achieve this qualification, you must have completed at least 80 hours of work experience. Applicants are expected to source a service suitable in their area. Support can be given upon request, where Upskilled will in its best endeavour, assist applicants to gain appropriate work experience.


Graduates receive the award CHC43315 Certificate IV in Mental Health. 

Entry Requirements

  • Organisations within the disability services industry require a Criminal Record Check and some states will require additional suitability checks, dependent upon employer prior to undertaking work experience.
  • A Language Literacy and Numeracy skills assessment will be required before enrolment can be confirmed in this course.
  • For those currently working in the industry, a workplace supervisor or manager may be requested to provide evidence of support towards the participants’ competency in the units/qualification. Third Party Reports or observations may be required to be completed as advised by the participants’ assessor.

Students will be required to have regular access to a computer and internet access to complete this course.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) and Recognition of Current Competencies (RCC) options are also available for students on request and assistance will be provided to determine eligibility. Each student requesting RPL will be interviewed and they should provide a portfolio of evidence to support their application and may be assessed on the job. On the job assessments can be conducted to assess current skills and knowledge.

Unit Outline

The program is broken into 5 logical clusters of training: 1/Culture and diversity, 2/Health, Safety and Risk Assessment, 3/Law and Mental Health Workplaces, 4/Mental Health Services and The Recovery Model, 5/Mental Health, Illness and Trauma.  All units must be successfully completed to attain the Certificate IV.

Unit Code
Unit Name
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS019 Recognise and respond to crisis situations
CHCMHS011 Assess and promote social, emotional and physical well-being
HLTWHS001 Participate in workplace health and safety
CHCLEG001 Work legally and ethically
CHCPRP003 Reflect on and improve own professional practice
CHCCOM002 Use communication to build relationships 
CHCMHS004 Work collaboratively with the care network and other services
CHCMHS008 Promote and facilitate self-advocacy
CHCMHS002 Establish self-directed recovery relationships
CHCMHS003 Provide recovery oriented mental health services
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues

Work effectively in trauma informed care

Cluster 1 - Culture and Diversity

This cluster has a direct relationship to two units of competence. The ability to understand and communicate in the language of health are covered within this cluster.
This cluster delivers various outcomes that are broad and are relevant to health and community services. Broad concepts covered that are cross industry applicable...

  • Concepts of cultural awareness, cultural safety and cultural competence and how these impact different work roles
  • Concepts and definitions of diversity
  • Own culture and the community attitudes, language, policies and structures of that culture and how they impact on different people and groups
  • Key areas of diversity and their characteristics
  • Key aspects, and the diversity, of Australia’s Aboriginal and/or Torres Strait Islander cultures

Cluster 2 - Health, Safety and Risk Assessment

This cluster has a direct relationship to three units of competence. This cluster delivers various outcomes that are broad and are relevant to workers working in a range of community services.

Cluster 3 - Law and Mental Health Workplaces

This cluster has a direct relationship to three units of competence.  This cluster delivers various outcomes that are broad and are relevant to workers working in a range of community services. 

Cluster 4 - Mental Health Services and The Recovery Model

This cluster has a direct relationship to five units of competence.  This cluster delivers various outcomes that are broad and are relevant to workers working in a range of community services.

Cluster 5 - Mental Health, Illness and Trauma

Developing communication protocols for a team or business unit; engaging consumers, analysing service needs of particular groups and developing programs and services to meet those needs; and functioning independently and planning and undertaking community work and associated services are covered within this cluster.

Career Outcomes

Possible job titles relevant to this qualification are not limited to but may include:Accommodation support worker

  • Accommodation support worker
  • Community support worker
  • Residential care worker
  • Disability service officer
  • Support worker
  • Mental Health Support Worker
  • Mental Health Peer Support

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($580) when paying upfront through Upskilled.
Total course cost: $3,270

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $38 a week.
Total course cost: $3,850

Government subsidies

No government funding available

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