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BSB40515 & BSB42015
Dual Certificate IV in

Business Administration and Leadership and Management

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Start date
Enrol anytime
Duration
12 months
Mode
100% online
Units
18 units

Summary

In collaboration with
Take your current role to the next level of professionalism with a career-focused qualification. This dual certificate package combines two qualifications with essential business administration skills and core leadership and management competencies; making you fundamental to many different types of workplaces. Delivered in a flexible, online format, this qualification is designed for you to combine your study requirements with a current career, or other personal priorities.
In collaboration with
Nationally recognised
Combining multiple units made it really easy to study and reduced the need for repetition of ideas and subjects. 
Student Q&A: Annie Rose
, BSB40515 & BSB42015 - Dual Certificate IV in Business Administration and Leadership and Management
Read the full testimonial

Detail

You will graduate from this dual certificate with many of the skills you’ll need to work in a variety of essential business and management roles. Learn everything from organising travel, managing personal work priorities and creating complex documents; to more specialised skills in WHS policies, workplace information systems, and communicating effectively as a workplace leader. Find the confidence you need to succeed in business with this nationally recognised dual certificate.
  • Course structure

    This combination course is conducted over a 12 month period; within a self-paced online learning environment. 

    Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

    Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

  • Entry requirements

    There are no entry requirements listed in the training package for these qualifications.

    The target participants for the BSB40515 - Certificate IV in Business Administration and BSB42015 - Certificate IV in Leadership and Management may be those working in a business admin role and possibly a team leader or supervisor position.

    As a guide, entrants to this program may:

    • have completed year 12 in compulsory education
    • hold a certificate II or III in a similar discipline
    • have some work history in an associated field
    • complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly

    This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

    To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

    To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning / Credit Transfer
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

These qualifications could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

These qualifications consist of the below units of competency. All competencies must be successfully completed to attain the qualification. 
 
  • BSBMGT402
    Implement operational plan

    This unit describes the performance outcomes, skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, producing short term plans for the department/section, planning and acquiring resources and providing reports on performance as required.

  • BSBLDR401
    Communicate effectively as a workplace leader

    This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR402
    Lead effective workplace relationships

    This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR403
    Lead team effectiveness

    This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBWOR501
    Manage personal work priorities and professional development

    This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.

  • BSBWHS401
    Implement and monitor WHS policies, procedures and programs to meet legislative requirements

    This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements

  • BSBRSK401
    Identify risk and apply risk management processes

    This unit describes the performance outcomes, skills and knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project's operations that are within the person's own work responsibilities and area of operation.

  • BSBMGT405
    Provide personal leadership

    This unit describes the performance outcomes, skills and knowledge required to display high levels of personal leadership and to be a role model within the work environment.

  • BSBMGT401
    Show leadership in the workplace

    This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement.

  • BSBINM401
    Implement workplace information system

    This unit describes the performance outcomes, skills and knowledge required to implement the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information, which plays a significant part in the organisation's effectiveness.

  • BSBADM406
    Organise business travel

    This unit describes the performance outcomes, skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements

  • BSBADM405
    Organise meetings

    This unit describes the performance outcomes, skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

  • BSBITU401
    Design and develop complex text documents

    This unit describes the performance outcomes, skills and knowledge required to design and develop business documents using complex technical features of word processing software.

  • BSBWRT401
    Write complex documents

    This unit describes the performance outcomes, skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

  • BSBWOR404
    Develop work priorities

    This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development. This unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

  • BSBCUS401
    Coordinate implementation of customer service strategies

    This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.

  • BSBCUS402
    Address customer needs

    This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period. This unit is appropriate to workers who are expected to have detailed product knowledge in order to recommend customised solutions.

  • BSBMGT403
    Implement continuous improvement

    This unit describes the performance outcomes, skills and knowledge required to implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

Show all subjects

Educators

  • Trainer
    Patrick Mickel
    Patrick Mickel has been training in Asia and Australia for the last 8 years in various roles working as a Corporate Trainer, Course Coordinator and Trainer/Assessor. He has worked on billion-dollar projects in a leadership role, most recently on the 2018 Commonwealth Games on the Gold Coast. 

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