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ICT50115 & ICT50315
Dual Diploma of

IT and IT Systems Administration

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Start date
Enrol Anytime
Duration
12 months
Mode
100% online
Units
31 units

Summary

In partnership with
Expand your knowledge of Information Technology by undertaking our dual diploma in both IT and IT Systems Administration. Students will not only learn the fundamentals of IT security, project management, business analysis, and research – but will also undergo training in administering IT networks and systems. Qualified individuals can pursue employment opportunities in roles such as an IT office manager, intranet administrator, systems administrator, and more.
In partnership with
Nationally recognised
Being able to access my course and content whenever I had time allowed me to complete both diplomas quickly and conveniently.
Chad Combes
, Information Technology Support Worker
Read the full testimonial

Detail

Students will focus on both the administration and management of ICT support and the administration of networked computer systems. Specific areas such as virtualisation, network security, and sustainability will be covered, along with the fundamentals of project management, ICT business needs, disaster recovery, and business analysis. This course will be conducted over a 12 month period, through a blend of vendor specific, vendor neutral, and trainer developed materials.
  • Course structure

    This course uses a blend of vendor specific, vendor neutral, and trainer-developed materials.

    The course is conducted over a 12 month period; within a self-paced online learning environment. Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
     

    Vendor Courses* Vendor Neutral Courses Upskilled Courses/Workshops
    • MTA: Developer – HTML5 Application Development Fundamentals
    • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
    • MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
    • MCSE: Mobility - MCSA: Windows 10 plus Deploying Windows Desktop and Enterprise Applications
    • WHS
    • Lynda.com – Windows Server
    • Lynda.com – IT Security
    • Lynda.com – Windows Server Power
    • Lynda.com – ITIL Foundations
    • Lynda.com – Researching
    • Lynda.com – Project Management
    • Lynda.com – Business Analysis
    • HTML
    • Business Needs
    • Testing
    • Disaster Recovery
    • Network Attached Storage
    • SOHO Routers/Wireless
    • IT Governance

    * Vendor exams are not included in the Upskilled course
  • Entry requirements

    There are no formal entry requirements for this qualification.

    Students will need access to a computer, and the internet, and have basic computing skills. A Language Literacy and Numeracy skills assessment may be required before enrolment can be confirmed.

    Preferred pathways for candidates considering this qualification may include:

    • Demonstrated vocational experience in a range of work environments within systems administration, such as systems, internet, and intranet support, or other related fields
    • Successful completion of Certificate IV in Information Technology, or a qualification equivalent
  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Rewards Program
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning (RPL)
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

Possible job titles relevant to this qualification include:

  • Assistant IT manager
  • Internet / Intranet Administrator
  • Internet / Intranet Systems Administrator
  • Systems Administrator
  • IT Office Manager
  • IT Systems Administrator
  • Systems Manager
Additionally, this qualification could give you several career, vendor and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance.
  • BSBWHS501
    Ensure a safe workplace

    This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation.

  • BSBSUS501
    Develop workplace policy and procedures for sustainability

    This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances. It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.

  • ICTICT509
    Gather data to identify business requirements

    This unit describes the skills and knowledge required to identify, analyse and document business requirements. It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements.

  • ICTICT511
    Match ICT needs with the strategic direction of the enterprise

    This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements. It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.

  • ICTICT418
    Contribute to copyright, ethics and privacy in an ICT environment

    This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.

  • ICTNWK513
    Manage system security

    This unit describes the skills and knowledge required to implement and manage security on an operational system. It applies to individuals working in middle management in technical advice, guidance and leadership roles such as security managers and security analysts responsible for implementing and managing the organisations security management system.

  • ICTSAS406
    Implement and hand over system components

    This unit describes the skills and knowledge required to ensure the system is operational prior to hand over for client use, including conducting formal testing and trials to determine whether the system satisfies its acceptance criteria. It applies to individuals who may work under supervision but have a level of responsibility in ensuring work is planned and completed according to quality and client requirements.

  • ICTSAS502
    Establish and maintain client user liaison

    This unit describes the skills and knowledge required to establish and maintain client user liaison in an information and communications technology (ICT) environment, post support implementation. This occurs after the business critical functions have been determined. It applies to individuals who are responsible for system and business analysis and administration, and liaising with clients to ensure that their requirements are fully met.

  • ICTSAS505
    Review and update disaster recovery and contingency plans

    This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning. It applies to individuals who apply a wide range of higher level technical skills and systematic problem solving approaches in information and communications technology (ICT) related areas.

  • ICTSAS512
    Review and manage delivery of maintenance services

    This unit describes the skills and knowledge required to review and manage the delivery of maintenance services. It applies to individuals with managerial experience and responsibility for supervising individuals working under their direct or indirect supervision.

  • ICTSAS515
    Manage the testing process

    This unit describes the skills and knowledge required to effectively manage and administer the end-to-end testing process, including test definition, execution and reporting. It applies to experienced individuals who work autonomously in performing or organising others to complete complex technical operations.

  • ICTTEN516
    Produce technical solutions from business specifications

    This unit describes the skills and knowledge required to compile and evaluate business specifications from a client and produce viable business solutions. It applies to individuals who carry out network design and implementation of practical technical solutions of information and communication technology (ICT) networks. They are employed by telecommunications and information technology networking provisioning companies specialising in integrating converging and emerging technologies of ICT networks.

  • ICTNWK525
    Configure an enterprise virtual computing environment

    This unit describes the skills and knowledge required to develop and implement virtualisation technologies, with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals working as senior networking staff responsible for increasing the sustainability of an organisation, by using virtualisation technologies.

  • ICTNWK524
    Install and configure network access storage devices

    This unit describes the skills and knowledge required to select, install and test a network access storage (NAS) device in a local area network (LAN). It applies to individuals who install, configure and test a NAS device.

  • ICTNWK527
    Manage an enterprise virtual computing environment

    This unit describes the skills and knowledge required to manage virtualisation technologies, with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals with excellent communication skills responsible for managing virtualisation technologies.

  • ICTNWK531
    Configure an internet gateway

    This unit describes the skills and knowledge required to connect network hardware devices, mainly personal computers (PCs), to an internet gateway. It applies to individuals who are middle managers, network engineers, technical specialists or security analysts with excellent information communications and technology (ICT) skills who plan and implement networks, determine security threats and are involved in business budgeting.

  • ICTICT504
    Confirm transition strategy for a new system

    This unit describes the skills and knowledge required to confirm a transition strategy to a new system, based on the revised system design and newly developed change management plan. It applies to individuals who work as part of a team in a range of information and communications technology (ICT) positions, and are required to plan for a transition to new system websites, networks or software.

  • ICTSAS518
    Install and upgrade operating systems

    This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

  • ICTSAS517
    Use network tools

    This unit describes the skills and knowledge required to use tools to assist in managing a network effectively. It applies to individuals who apply technical and specialised knowledge to monitor security and resolve issues for the network.

  • ICTICT502
    Develop detailed component specifications from project specifications

    This unit describes the skills and knowledge required to analyse requirements of the project specifications in order to produce a set of high-level component specifications. It applies to systems designers who are required to produce component specifications for programmers.

  • ICTWEB429
    Create a markup language document to specification

    This unit describes the skills and knowledge required to use a text editor to design, create and save web pages to a given specification, rather than using an authoring tool. It applies to individuals working as web designers and developers who interpret client briefs, generate a framework for internet information, and are resourceful in their application of technology in using a markup language.

  • ICTWEB504
    Build a document using eXtensible markup language

    This unit describes the skills and knowledge required to design, and build, a valid extensible markup language (XML) document to suit a specified requirement. It applies to individuals working in development roles in a variety of information technology areas who are technically proficient in the use of XML documents.

  • ICTICT508
    Evaluate vendor products and equipment

    This unit describes the skills and knowledge required to evaluate and test a range of vendor products and equipment against a client's business requirements. It applies to individuals in a range of information and communications technology (ICT) areas who are required to assess hardware and software products.

  • ICTSAS503
    Perform systems tests

    This unit describes the skills and knowledge required to ensure that the properties of the entire system are tested and proved adequate before handover to the client or user for final acceptance testing. It applies to experienced individuals employed in a range of information and communications technology (ICT) work environments who apply specialised and technical knowledge and systematic approaches to testing and fault finding.

  • ICTPMG501
    Manage ICT projects

    This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors. It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.

  • ICTSUS501
    Implement server virtualisation for a sustainable ICT system

    This unit describes the skills and knowledge required to install and integrate a virtual server in a network to replace multiple physical servers, reducing power requirements of individual servers and meeting sustainability targets. It applies to individuals with a high level of specialist technical skills and knowledge in telecommunications and information and communications technology (ICT) networks using internet protocol (IP) systems.

  • ICTTEN514
    Install, configure and test a server

    This unit describes the skills and knowledge required to undertake work on a server as part of an upgrade to an existing network or during the implementation of a new network. It applies to individuals, employed by telecommunications and information communications technology (ICT) networking provisioning companies, who carry out installation, maintenance and upgrade of ICT networks.

  • ICTNWK535
    Install an enterprise virtual computing environment

    This unit describes the skills and knowledge required to develop and implement, virtualisation technologies to provide a more efficient and reliable information and communications technology (ICT) environment. It applies to senior networking staff responsible for increasing the sustainability of an enterprise.

  • ICTNWK505
    Design, build and test a network server

    This unit describes the skills and knowledge required to design, install and test a server in a complex network environment. It applies to individuals who are employed in network or systems engineering roles, such as network engineers who are required to design and build network servers in a complex computing environment of medium-to-large organisations.

  • ICTNWK509
    Design and implement a security perimeter for ICT networks

    This unit describes the skills and knowledge required to build a high performance, high security, failure resistant security perimeter, for an enterprise information and communications technology (ICT) network. It applies to individuals with excellent ICT expertise who are working as middle managers, including information security managers, network engineers, network technicians and security analysts.

  • ICTNWK501
    Plan, implement and test enterprise communication solutions

    This unit describes the skills and knowledge required to manage deployment and administration of an enterprise messaging environment. It applies to individuals working as information and communications technology (ICT) professionals who configure and deploy software to supply mail, collaboration and messaging services in an enterprise environment.

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