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Graduate Certificate in

Information Technology and Strategic Management

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Develop the skills and knowledge needed to manage business strategies surrounding the analysis, implantation, and integration of Information and Communication Technologies. Our 12 month course is delivered through a mix of vendor specific, vendor neutral and trainer-developed materials, covering the fundamentals of business analysis, management, and sustainability.

Note: All IT training packages will be updated across Australia in 2021, which includes this course. This qualification remains a nationally recognised qualification and is still open for enrolment.

Please speak to an education consultant for more details.

This course is not taking new enrolments at this time. If you would like to be contacted about other course options that Upskilled delivers, please complete the "Register my interest" form.

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This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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12 months
4 units
Students will learn to facilitate business analysis and integrate sustainability in the planning and design of ICT projects. The course will also train them to manage various ICT services; develop cloud computing business strategies; and project and change management skills. Qualified individuals will be able to find opportunities in roles such as an information systems manager, information technology manager, chief information officer, and more.
Course structure

This course uses a blend of vendor specific, vendor neutral, and trainer-developed materials.

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Vendor Neutral Courses Upskilled Courses/Workshops
  • Business Analysis Fundamentals 
  • Business Analyst Insights 
  • Management Skills 
  • Leadership Skills 
  • Project Management 
  • ITIL  
  • Sustainability 
  • Up and Running with Google Cloud Platform 
  • JavaScript Essential Training 
  • Change Management 
  • Sustainability Integration 

* Vendor exams are not included in the Upskilled course
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.


This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
Facilitate business analysis

This unit describes the performance outcomes, skills and knowledge required to direct internal and external information and communications technology (ICT) services within a medium to large organisation.

Manage ICT services

This unit describes the skills and knowledge required to apply the principles of service quality management and to develop a code of practice for information and communications technology (ICT) service management. It applies to individuals who work in senior management positions and manage a wide range of ICT projects, and lead the analysis, implementation and management of emerging, and converging, ICTs as they are integrated into the business process to support organisational strategic goals.

Conduct a business case study for integrating sustainability in ICT planning and design projects

This unit describes the skills and knowledge required to establish a business case to justify innovative implementation of sustainability in information and communications technology (ICT) planning and design projects, including accessing industry information and applying legislative guidelines. It applies to individuals who may be working in a role as a project manager, planner and designer, consultant or contractor and who has responsibility for conducting or managing ICT projects to plan and conduct cost–benefit analysis and return on investment for the implementation of sustainable schemes at the enterprise level.

Develop cloud computing strategies for a business

This unit describes the skills and knowledge required to develop a cloud computing strategy for establishing cloud computing services as a key business enabler. It applies to senior management, including strategic business analysts and chief information officers.


This qualification could give you several career, vendor and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Career outcomes
University pathways
​This course might include a pathway to university. University pathways are current at the time of publishing but are subject to change.

Entry requirements

Start date
Enrol anytime

As a guide, entrants to this program may:

  • have completed year 10, or
  • a qualification at Certificate III level or higher, or
  • 3 years of relevant industry experience in a role that requires the use of written documentation and communication.

You will also need to be at least 18 years at the time of applying for admission. Approval from HOF required

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
Recording equipment / software required

A digital video recording device (for example a webcam or mobile phone with a camera) and simple recording apps to save and upload videos, images and audio files.

You will also need software such as Windows Media Player, Windows Photo Viewer, or Quicktime to view online videos and images.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

Completed English at Year 10 level, you can demonstrate equivalency through one of the following:

Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher;


2 years relevant industry experience in a role that requires the use of written documentation and communication.

Other requirements

Some assessments have Role-Play components and will require other participants to aparticipate as characters in role plays. These are designed to establish simulation and to demonstrate practical and/or oral communication skills. Students will be required to source and arrange these other participants, participants can be family, friends or workplace colleagues.

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