The Certificate III in Information, Digital Media and Technology provides the skills and knowledge individuals require to be competent across a wide range of technical functions in Information and Communications Technology (ICT), and allows graduates to demonstrate a degree of self-sufficiency as users.
This course covers 17 units of competency
This course is delivered online
Locations & Dates
Start when you're ready
This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher led, distance, and online materials.
Vendor Neutral Course
MTA: Windows Server Administration Fundamentals
MTA: Networking Fundamentals
MTA: Security Fundamentals
MCSA: Windows 8
Computer Literacy for Windows
Writing Research Papers
Introduction to Computers, Servers and Networks
Service Level Agreements
Setting Up a Small-Office Network
Introduction to Client Training
Environmental Procedures in the Workplace
There are no formal entry requirements for this qualification; however, preferred pathways for candidates considering this qualification include:
Recognition of Prior Learning (RPL)
Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.
Assessment is summative utilising lecturer-developed assessment tools.
Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and certification upon successful completion.
This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).
Participate effectively in WHS communication and consultation processes
Run standard diagnostic tests
Implement and monitor environmentally sustainable work practices
Create user documentation
Install and optimise operating system software
Work and communicate effectively in an ICT environment
Provide network systems administration
Install and manage network protocols
Care for computer hardware
Provide basic system administration
Maintain equipment and software
Configure and administer a network operating system
Identify and resolve network problems
Migrate to new technology
Install, configure and secure a small office home office network
Provide ICT advice to clients
Connect internal hardware components
People working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. Possible job titles relevant to this qualification include:
Help desk officer
Help desk assistant
ICT operations support
ICT user support
Microsoft Certification Mapping
This qualification covers the Microsoft learning content for the following Certification:
MTA: Windows Server Administration Fundamentals MTA: Networking Fundamentals MTA: Security Fundamentals MCSA: Windows 8 CompTIA A+
All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.
Pathways from this qualification include:
Certificate IV in Information Technology
* Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.
Price and Payment Options
Option 1 – Save 15%
Save 15% ($535) when paying upfront. Total course cost: $3,015
Option 2 - 24 Month Interest-free payment plan
No deposit, no interest to pay for 24 months. Get started for just $35 a week! Total course cost: $3,550
Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes!
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