The Certificate III in Information, Digital Media and Technology provides the skills and knowledge individuals require to be competent across a wide range of technical functions in Information and Communications Technology (ICT), and allows graduates to demonstrate a degree of self-sufficiency as users.

Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate III in Information, Digital Media and Technology (ICT30115) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period online by expert trainers. 

Vendor Course*
  • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
  • MTA: IT Infrastructure – Networking Fundamentals
  • MTA: IT Infrastructure – Windows Server Administration Fundamentals
  • MTA: IT Infrastructure – Security Fundamentals
Vendor Neutral Course
  • Writing Research Papers
  • Computer Literacy for Windows
  • Computer Security and Internet Safety Fundamentals 
  • Comp TIA A+ 
  • Introduction to Customer Services
  • Up and Running with Wireless Networking
  • Setting Up a Small Office Networking
  • Writing in the Workplace
  • Introduction to Client Training
Upskilled Courses
  • Researching
  • Workplace Communication
  • Client Training
  • Environmental Procedures in the Workplace
  • Work Health and Safety

* Vendor exams are not included in the Upskilled course

Prerequisites

There are no formal entry requirements for this qualification; however, preferred pathways for candidates considering this qualification include:

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

Assessment

Assessment is summative utilising lecturer-developed assessment tools.

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT30115 Certificate III in Information, Digital Media and Technology.

Resources

This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Personal Computer and an internet connection is required to complete any Upskilled IT qualification.

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to gain the Certificate III in Information, Digital Media and Technology.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to gain the Certificate III in Information, Digital Media and Technology.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

Unit Code
Unit Name
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTSAS301 Run standard diagnostic tests
ICTICT301 Create user documentation
BSBSUS401 Implement and monitor environmentally sustainable work practices
ICTICT302 Install and optimise operating system software
ICTICT202 Work and communicate effectively in an ICT environment
ICTNWK301 Provide network systems administration
ICTNWK302 Identify and resolve network problems
ICTNWK303 Configure and administer a network operating system
ICTNWK305 Install and manage network protocols
ICTICT303 Connect internal hardware components
ICTICT306 Migrate to new technology
ICTSAS303 Care for computer hardware
ICTSAS304 Provide basic system administration
ICTSAS305 Provide ICT advice to clients
ICTSAS306 Maintain equipment and software
ICTSAS307 Install, configure and secure a small office home office network

Career Outcomes

People working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.  Possible job titles relevant to this qualification include:

  • Help desk officer
  • Help desk assistant
  • ICT operations support
  • ICT user support
  • PC support
  • Technical support.

Vendor Certification

This qualification covers the learning content for the following Vendor Certification:

  • MTA: Windows Server Administration Fundamentals
  • MTA: Networking Fundamentals
  • MTA: Security Fundamentals
  • MCSA: Windows 10
  • CompTIA A+

All recommended learning materials for these certifications are provided in this Upskilled Certificate. Microsoft Learning also recommends that you have hands-on experience with the product, along with studying these materials.

Further Study

Pathways from this qualification include:

Certificate IV in Information Technology

* Vendor Certifications are current at the time of publishing but are subject to change.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($535) when paying upfront through Upskilled.
Total course cost: $3,015

Interest free payments

Nothing to pay today, up to 24 months interest free with Zip. Get started for just $35 a week.
Total course cost: $3,550

Government subsidies

This course is eligible for Smart & Skilled (NSW), Skilled Capital (ACT) and Certificate 3 Guarentee (QLD) and User Choice (ACT) funding. Enquire now to find out if you're eligible.

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