The Diploma of Information Technology Systems Administration addresses skills and knowledge around the administration of networked computer systems. The qualification is structured around a strong base of core ICT units, with scope for including a range of broader industry-specific units in the fields of virtualisation, sustainability, and project management to suit particular professional needs and interests. 


Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Diploma of Information Technology Systems Administration (ICT50315) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through online workshops, distance education, and webinars.

Vendor Courses*
  • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
  • MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
  • MCSE: Mobility - MCSA: Windows 10 plus Deploying Windows Desktop and Enterprise Applications
Vendor Neutral Courses
  • ITIL Foundations
  • Project Management
  • Sustainability
Upskilled Courses/Workshops
  • Privacy, Ethics and Copyright
  • Business Needs
  • Testing
  • Disaster Recovery
  • Service Desk Analyst 1&2

* Vendor exams are not included in the Upskilled course

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • With demonstrated vocational experience in a range of systems administration areas, including systems, internet, and intranet support or similar

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Assessment is summative and formative with set assignments, project work, and questionnaires.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT50315 Diploma of Information Technology Systems Administration.

IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


There are no formal prerequisites for this qualification.

Students will be required to have regular access to a computer and internet access to complete this course.


This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

Unit Code
Unit Name
ICTSAS406Implement and hand over system components
ICTSAS505Review and update disaster recovery and contingency plans
ICTNWK513Manage system security
ICTICT418Contribute to copyright, ethics and privacy in an ICT environment
ICTSAS515Manage the testing process
BSBSUS501Develop workplace policy and procedures for sustainability
ICTSAS512Review and manage delivery of maintenance services
ICTSAS502Establish and maintain client user liaison
ICTTEN516Produce technical solutions from business specifications
ICTICT509Gather data to identify business requirements
ICTNWK535Install an enterprise virtual computing environment
ICTSAS517Use network tools
ICTSAS518Install and upgrade operating systems
ICTNWK505Design, build and test a network server
ICTNWK509Design and implement a security perimeter for ICT networks
ICTNWK527Manage an enterprise virtual computing environment
ICTNWK525Configure an enterprise virtual computing environment
ICTNWK501Plan, implement and test enterprise communication solutions
ICTSUS501Implement server virtualisation for a sustainable ICT system

Career Outcomes

Possible job titles relevant to this qualification include:

  • Assistant IT manager
  • Assistant System Manager
  • Internet / Intranet Administrator
  • Internet / Intranet Systems Administrator
  • Systems Administrator

Microsoft Certification Mapping

This qualification covers the Microsoft learning content for the following Certification:

  • MCSA: Windows 8
  • MCSA: Windows Server 2012
  • MCSE: Desktop Infrastructure
  • ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Further Study

Pathways from the qualification:

ICT Advanced Diploma or Vocational Graduate Certificate qualifications, or other higher education sector qualifications

For information about Pathways to University, click here.

* Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($675) when paying upfront through Upskilled.
Total course cost: $3,825

Interest free payments

Nothing to pay today, up to 24 months interest free with Zip. Get started for just $44 a week.
Total course cost: $4,500

Government subsidies

This course is eligible for Smart & Skilled (NSW) and User Choice (ACT) funding. Enquire now to find out if you're eligible.

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