Looking to accelerate an outstanding career in beauty? Upskilled’s Diploma of Salon Management delivers the relevant practical learning that individuals need to fast-track the transition from practitioner to successful manager.

Study now, pay later
Study now, pay later

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Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Diploma of Salon Management (SHB50216) – send us an enquiry and we'll get in touch.

Course Description

The integrated focus of this training package is to provide the skills and knowledge required to build and manage a successful business, create and establish a personal services culture, lead and develop a team, devise and implement effective marketing activities, and ensure compliance with all relevant work health and safety protocols.

The beauty and hairdressing industries are dominated by small businesses. In order to maximise positive outcomes for participants, detailed emphasis is placed on core business areas within the context of managing a salon: customer service, marketing, human resource management, financial management, planning for small business, and policy. 

Course Features

Online Learning offers participants a unique combination of e-learning methodologies that are fully supported and highly integrated:

  • Study when it suits – with no set class timetable, you can study when and where you like, tailoring your education to suit lifestyle, family, and employment commitments
  • Personal support – you'll be guided through your studies via an interactive, web-based educational experience. Our participants receive the same high level of support as an on-campus student, maximising chances of success
  • Structured learning – regular timed intakes mean you can look forward to a structured learning environment. This ensures continuous progression via the benefits of flexible Online Learning
  • Full access to resources – detailed course materials, student email, forums, live chat, recorded lectures, quizzes and assessments, links to external resource materials and videos.

Course Duration

This course is delivered online over a duration of 12 months. 


Graduates receive the award SHB50216 Diploma of Salon Management.

Who Should Attend

The Diploma of Salon Management is specifically designed for individuals seeking a salon management or leadership role within the beauty and/or hairdressing industry. Many participants come to the course with experience in the personal services industry and leverage the expertise gained through the qualification to take the next step in their career, either as a small business owner or manager.

As well as delivering the requisite knowledge for beauty and/or hairdressing practitioners to transition into a proprietary or management role, the diploma is suitable for those changing careers, those wishing to enter the beauty/hairdressing industry as small business owners or managers, and overseas-trained therapists/hairdressers who wish to ensure their management training is comparable to that required in Australia.

Entry Requirements

Applicants are required to meet one of the following entry criteria:

  • Australian Year 12 or equivalent
  • Certificate IV
  • Demonstrated skills acquired through work experience
  • Demonstrate via Admissions Interview (either in person or by phone) that they have the skills and capability to succeed in the course.

Students will be required to have regular access to a computer and internet access to complete this course.

Recognition of Prior Learning (RPL)

If you have studied previously, or have work experience that relates directly to your course, you may be exempt from one or more course components through Recognition of Prior Learning (RPL). If you feel you may be eligible for RPL, the first step is to familiarise yourself with the Course Credit Policy & Procedure (Recognition of Prior Learning) and complete an Application for RPL Assessment.

Unit Outline

The Diploma of Salon Management consists of 10 Units of Competency, as identified in the Beauty Training Package. All units must be successfully completed to attain the diploma. Below is an outline of the subjects included. For a full breakdown of all Units of Competency please contact our Education Managers.

Unit Code
Unit Name
SHBXPSM002Manage treatment services and sales delivery
SHBXPSM001Lead teams in a personal services environment
SHBXWHS002Provide a safe work environment
BSBHRM404Review human resources functions
BSBHRM506Manage recruitment selection and induction processes
SHBXPSM003Promote a personal services business
BSBSUS501Develop workplace policy and procedures for sustainability
BSBWOR501Manage personal work priorities and professional development
BSBSMB408Manage personal, family, cultural and business obligations
BSBSMB406Manage small business finances

Career Outcome

The Diploma of Salon Management is a purpose-developed course. It concentrates on preparing participants for a professional life as managers, leaders, and owners in beauty and hairdressing salons, and associated environments.

Further study

While this qualification has an employment outcome in its own right, it may also be used as a pathway for individuals wishing to continue their studies at an undergraduate level.

Graduates of the Diploma of Salon Management receive an excellent grounding in business, management, and marketing subjects as studied in universities. They benefit from an advanced understanding of relevant principles, and typically undertake undergraduate courses with a stronger grasp of practical applications.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($675) when paying upfront through Upskilled.
Total course cost: $3,825

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $44 a week.
Total course cost: $4,500

Government subsidies

No government funding available

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